Use the Document Viewer to view individual documents that make up a
process. You can use search criteria to display raw documents and
associated document processing details and events.
When viewing cXML document
details, all documents related to the selected request or response are
displayed under the Associated Documents header. The magnifying glass
icon will be missing from the first document. It represents the
document that is currently being viewed in the details above.
Table 27. Document Viewer tasks
- Click Viewers > Document Viewer. The
system displays the Document Viewer Search screen.
- Select the search criteria from the drop-down lists.
Table 28.
Document Viewer search criteria
Value
| Description
|
Start date and time
|
Date and time the process was initiated.
|
End date and time
|
Date and time the process was completed.
|
Source and Target Participant
|
Identifies the source (initiating) and the target (receiving) Participants
(Community Manager only).
|
Participant
|
Identifies if the search applies to all Participants or the Community
Manager (Participant only).
|
My role is the
|
Identifies if the search looks for documents in which the Participant is
the Target or Source (Participant only).
|
Search on
|
Search on From or To document flow.
|
Gateway Type
|
Production or test. Test is only available on systems that support
the test gateway type.
|
Document status
|
Current document status in system: failed, successful, in-progress,
or all.
|
Package
|
Describes the document format, packaging, encryption, and content-type
identification
|
Protocol
|
Type of process protocol available to the Participants.
|
Document Flow
|
The specific business process.
|
Document ID
|
Created by the source Participant. Criteria can include asterisk (*)
wildcard.
|
Synchronous Filter
|
Search for documents received in synchronous mode. This means that
the connection between the initiator and the Document Manager stays open until
the transaction is complete, including request and acknowledgement or request
and response.
|
Sort By
|
Value used to sort results.
|
Results per page
|
Number of records displayed per page.
|
Descend
|
Sort results in descending or ascending order.
|
- Note:
- Warning events are displayed by default. To see all events, select
Debug.
- Click Search. The system displays a list of documents
that meet your search criteria.
Table 29.
Document information available using the Document Viewer
Value
| Description
|
Participants
|
Source (From) and target (To) Participants involved in the business
process.
|
Time Stamps
|
Date and time the document begins and ends processing.
|
Document Flow
|
Business process that is being transacted.
|
Gateway Type
|
Test or production. Test is only available on systems that support
the test gateway type.
|
Synchronous
|
Identifies that the document was received in synchronous mode. This
means that the connection between the initiator and the Document Manager stays
open until the transaction is complete, including request and acknowledgement
or request and response.
|
- Click Viewers > Document Viewer. The
system displays the Document Viewer Search screen.
- Select the search criteria from the drop-down lists.
- Click Search. The system displays a list of
documents.
- To view a document's details and events, click the
icon next to the document. The system displays process details and
events for the selected document. Click the blue arrow icon to view
event details.
- To view the raw document with HTTP header, click
next to the document. The system displays the raw document's
content.
The following document processing information is displayed when you view
document details:
Table 30.
Document processing values available using the Document Viewer
Value
| Description
|
Reference ID
|
Unique identification number assigned to the document by the system.
|
Document ID
|
Unique identification number assigned to the document by the source
Participant.
|
Doc Time Stamp
|
Date and time document was created by Participant.
|
Gateway
|
Gateway the document passed through.
|
Connection Document Flow
|
Actions performed on a document by the system to ensure its compatibility
with business requirements between Participants.
|
Source and Target
|
Source and target Participants involved in business process.
|
In Time Stamp
|
Date and time the document was received by the system from the
Participant.
|
End State Time Stamp
|
Date and time the document was successfully routed by the system to the
target Participant.
|
Source and Target Business ID
|
Business identification number of Source and Target Participants, for
example, DUNS.
|
Source and Target Document Flow
|
The specific business process transacted between source and target
Participants.
|
- Restrictions:
- Raw documents greater than 100K are truncated. For example, when the
signature is located at the bottom of the raw document (.rno
file), and the size of the raw document exceeds 100K, or the signature is
present after the first 100K of the .rno file, the signature
will not be shown in Document Viewer.
- Tip:
- If the system displays a Duplicate Document event, view the previously sent
original document by selecting the blue arrow icon next to the Duplicate
Document event, then selecting
.
- Tip:
- To troubleshoot documents that have failed processing, see "Viewing data validation errors".
You can quickly search for documents that have failed processing using the
color-coded text in the XML fields that contain validation errors.
Fields that contain validation errors are displayed in red.
If up to three separate validation errors occur within nested XML fields, the
following colors are used to distinguish between the error fields:
Table 31. Color-coded document validation errors
Value
| Description
|
Red
|
First validation error
|
Orange
|
Second validation error
|
Green
|
Third validation error
|
The following is an example of nested XML validation errors:

Example of non-nested XML validation errors:

To view validation errors in a raw document, see "Viewing raw documents".
- Restrictions:
- The console only displays the first 100KB of a raw document.
Validation errors beyond 100KB are not viewable.
Click Stop Process to fail a document currently in
progress. This feature is only available to hub admin users.
- Note:
- It may take up to one hour for the system to fail the document. During
this time, the Document Viewer will continue to display the document status as
in progress.
