The Gateway Queue lets you view documents queued for delivery from any
gateway in the system. It also allows you to view all gateways that
have documents queued for delivery, display and remove documents in a queue,
and enable or disable gateways.
The Gateway Queue can be used to ensure that time-sensitive documents are
not left standing in the queue. It can also be used to ensure that the
maximum number of documents to be queued is not exceeded. Using the
Gateway Queue, you can:
- See a list of all gateways containing documents queued for delivery
- View a document that has been in a gateway queue for an extended amount of
time (30 seconds or more). This may indicate a problem with the
document itself. You can also view document details to troubleshoot or
delete documents from the queue.
- View gateway details to ensure proper operation. Documents backing
up in a gateway queue can indicate a fault in the delivery manager or
gateway.
- Confirm gateway status. An offline gateway causes documents to
collect in the queue until the gateway is placed online. Gateway status
does not affect connection functionality. Documents continue to be
processed and placed in the queue for delivery.
