Use the Event Viewer to view and research events.
An event tells you know that something unusual has happened in the
system. An event can let you know that a system operation or function
was successful (for example, a Participant was successfully added to the
system, or a Participant connection was successfully created between Community
Manager and Participant). An event can also identify a problem (for
example, the system could not process a document or the system detected a
non-critical error in a document). Most types of documents are resent
multiple times, so when a document fails and generates an alert, it is
something that you should investigate and correct to prevent similar failures
in the future.
WebSphere Business Integration Connect includes predefined events.
Use the product's Alerts feature, Account Admin module, to create
event-based alerts. This process identifies the events that are of
concern to you. Then use the Contacts feature, also in the Account
Admin module, to identify the staff members that the system will notify if
those events occur.
The Event Viewer displays events based on specific search criteria.
You can locate a specific event and then research why it occurred. The
Event Viewer allows you to search for events by time, date, event type (debug,
information, warning, error, and critical), event code (for example, 210031),
and event location.
Data available through the Event Viewer includes event name, time stamp,
user, and Participant information. This data helps you identify the
document or process that created the event. If the event is related to
a document, you can also view the raw document, which identifies the field,
value, and reason for the error.
WebSphere Business Integration Connect includes the following event
types.
Table 18. Event types
Event type
| Description
|
Debug
|
Debug events are used for low-level system operations and support.
Their visibility and use is subject to the permission level of the
user. Not all users have access to Debug events.
|
Information
|
Informational events are generated at the successful completion of a system
operation. These events are also used to provide the status of
documents currently being processed. Informational events require no
user action.
|
Warning
|
Warning events occur due to non-critical anomalies in document processing
or system functions that allow the operation to continue.
|
Error
|
Error events occur due to anomalies in document processing that cause the
process to terminate.
|
Critical
|
Critical events are generated when services are terminated due to system
failure. Critical events require intervention by support
personnel.
|
Table 19. Event Viewer tasks
- Click Viewers > Event Viewer.
Events are organized by severity from left to right in the Event Viewer
Search screen. Information on the left is the least severe event
type; Critical on the right is the most severe. (Debug events
cannot be viewed by all users.) For any selected event, that event and
all events with greater severity are displayed in the Event Viewer. For
example, if the Warning event type is selected in the search criteria,
Warning, Error, and Critical events are displayed. If Informational
events are selected, all event types are displayed
- Select the search criteria from the drop-down lists.
Table 20.
Event Search criteria
Value
| Description
|
Start date and time
|
Date and time the first event occurred. Default is ten minutes
prior.
|
End date and time
|
Date and time the last event occurred.
|
Participants
|
Select all Participants or a specific Participant (Community Manager
only).
|
Event type
|
Type of event: Debug, Info, Warning, Error, or Critical.
|
Event code
|
Search on available event codes based on selected event type.
|
Event location
|
Location where event was generated: all, unknown, source (from),
target (to).
|
Sort by
|
Value used to sort results.
|
Descend
|
Sort in descending or ascending order.
|
Results per page
|
Number of records displayed per page.
|
Refresh
|
Default setting is Off. When Refresh is On, the Event Viewer will
first perform a new query, then remain in refresh mode.
|
Refresh Rate
|
Controls how often search results are refreshed (Community Manager
only).
|
- Click Search. The system displays a list of
events.
- Tip:
- The event list can be re-filtered based on the event type selected at the top
of the Event Viewer screen. The next screen refresh reflects the new
selected event type.
- Click Viewers > Event Viewer.
- Select the search criteria from the drop-down lists.
- Click Search. The system displays a list of
events.
- Click the
icon next to the event you want to view. The system displays event
details and associated documents.
- Click the
icon next to the document that you want to view, if one exists.
- Click
to view the raw document, if one exists.
- Click
to view validation errors.
- Tip:
- If a duplicate document event is displayed in the Event Viewer Detail, view
the previously sent original document by selecting
in Document Details.
