Use this feature to create user profiles. The system uses user
profiles to control console access, alert delivery, and user
visibility.
A user profile includes the user's name and contact information (e-mail
address and telephone numbers), login status (Enabled or Disabled), as well as
the user's alert status (Enabled or Disabled), and visibility (Local or
Global).
- If a user's login status is Enabled, the user can log in to the
Community Console. If a user's login status is Disabled, the user
cannot log in to the Community Console.
- If a user's alert status is Enabled, the user can receive alert
notifications. If a user's alert status is Disabled, the user
cannot receive alert notifications.
- If the user's visibility is Local, the user is only visible to your
organization. If a user's visibility is Global, the user is visible
to the entire hub community.
You can also auto-generate a password for a user.
Use this feature to add a new user. After you define your users and
groups, you can add users to groups.
- Click Account Admin > Profiles >
Users. The system displays the User List screen.
- Click Create in upper right corner of the screen. The
system displays the User Detail screen.
- Enter the user name (login name for the user).
- Select if you want to Enable or Disable console access for this
user.
- Enter the user's name (Given Name and Family Name.)
- Enter the e-mail address that the system will use to send alert
notifications to the user.
- Enter the user's telephone and fax numbers.
- Select if you want to Enable or Disable alert notification for this
user. When enabled, the user receives all subscribed alerts.
When disabled, the users does not receive alerts.
- Note:
- The Subscribed value is system populated.
- Select if the user is only visible to your organization (Local), or
visible to the entire hub community (Global).
- Click Auto Generate Password to generate
a password automatically. If you choose to select a password for this
user, enter the password in the Password and Re-enter Password text
boxes.
- Click Save. Repeat these steps to add additional
users.
- Click Account Admin > Profiles >
Users. The system displays the User List screen.
- Click
to view the target user's group membership details.
- Click
to edit the user's group memberships.
- Select a group and click the Add to Group or Remove from
Group button to add or remove a user from a group.
- Click
when you finish editing.
