Viewing events and documents

The Viewers module includes the following features:

These features give you a view into overall system health. They are also troubleshooting tools for event resolution.

You can locate a specific event and then research why it occurred. The Event Viewer allows you to search for events by time, date, event type, event code, and event location. The Hub Admin can also search by Participant, Source IP, and Event IP.

The data that the Event Viewer generates identifies, among other things, the Event Code, TimeStamp, and Source IP, and allows you to view the event and document details to diagnose the problem. You can also view the raw document, which identifies the field, value, and reason for the error.

Use the RosettaNet Viewer to locate a specific process that generated an event. When you identify the target process, you can view process details and the raw document.

Use the AS1/AS2 Viewer to search for and view transport information for documents using the AS1 or AS2 communication protocol. You can view message IDs, Message Disposition Notification (MDN) destination URI and status, and document details (the document and wrapper).

The Document Viewer is used to locate and view a specific document that you want to research. You can search for documents based on date, time, type of process, (From Process or To Process), Participant connection, gateway type, document status, protocol, document flow, and process version. The search results display all documents that meet your search criteria, and identify time stamps, process, participant connection, and gateway types. Locate the target document and use the viewer's features to view the raw document.

Note:
The term Participants is used on the Viewer screens to identify a hub community member, including the Community Manager.

The RosettaNet and AS1/AS2 Viewers include additional search criteria for the Hub Admin. For more information, see the Hub Configuration Guide.

Table 17. Viewers

What feature do you want to use? See

Event Viewer

page "Event Viewer"

RosettaNet Viewer

page "RosettaNet Viewer"

AS1/AS2 Viewer

page "Document Viewer"

Document Viewer

page "Document Viewer"

Copyright IBM Corp. 2003, 2004