IBM(R) WebSphere(R) Business Integration Collaboration for HomeOwner First Loss is designed for a typical insurance scenario where a client wishes to submit an initial notice of loss against an existing homeowner's policy. The end user is an existing client with a valid policy. When the client's request is received, this collaboration allows the financial institution to quickly generate a notice of claim and provide a relevant response.
The following business rules apply to the HomeOwner First Loss business process:
Like the other WebSphere Business Integration for Insurance collaborations, HomeOwner First Loss utilizes the IBM WebSphere InterChange Server. IBM WebSphere connectors are used to connect to other applications that participate in the collaboration object.
The following applications are also assumed to participate in the HomeOwner First Loss collaboration object:
This collaboration object uses a Pub/Sub engine to post responses.
The following diagram illustrates the system features that are expected to execute this collaboration object, including IBM WebSphere connectors:
This process demonstrates a typical homeowner's insurance scenario where a client wants to issue a first claim against an existing homeowner's policy for a loss that has occurred. The process begins when the client uses a browser to provide details of the policy holder, and is completed when verification of the claim has been published to all interested systems.
The HomeOwner First Loss use case has a single actor, a client of the insurance provider. The client has an existing homeowner's policy with the insurance provider and wants to submit an initial claim for loss against the policy.
The following tables describe the main course and the alternate courses that can be followed in the HomeOwner First Loss use case:
# | Activity by the actor | System activity | Reference |
---|---|---|---|
M1 | Client submits a claim for a first loss against a homeowner policy. | Receives client information | |
M2 | Retrieves client information | 1 | |
M3 | Retrieves policy information | 2 | |
M4 | Submits loss information | 3 | |
M5 | Retrieves claim information | 4 | |
M6 | Publishes a response message to client with claim information or notice of request failure |
# | Activity by the actor | System activity | Reference |
---|---|---|---|
1 | Submitted client information does not match information on record | M6 | |
2 | Submitted policy information does not match information on record | M6 | |
3 | Submitted loss information is not able to be processed | M6 | |
4 | Submitted claim information does not match information on record | M6 |
The following activity diagram illustrates the HomeOwner First Loss use case:
The following business examples show situations where the HomeOwner First Loss use case is realized.