IBM WebSphere Business Integration Collaborations for Order Management overview

The IBM(R) WebSphere(R) Business Integration Collaborations for Order Management group provides pre-built templates that streamline synchronizing information related to ordering processes such as prices, availability, returns, and customer information, across relevant enterprise systems, such as Enterprise Resource Planning (ERP) systems (Sales and Distribution, Warehouse Management, and Billing), Customer Interaction Management (CIM) systems (Quote Management, Order Entry, and Order Status), and Financials systems.

The following collaboration templates are included:

IBM WebSphere Business Integration Collaboration for ATP To SalesOrder

The IBM WebSphere Business Integration Collaboration for ATP To Sales Order is designed to be used when ATP checks are a dependency of the Sales Order creation and update process.

For detailed information on this collaboration, see ATPToSalesOrder collaboration template.

IBM WebSphere Business Integration Collaboration for Available to Promise

The IBM WebSphere Business Integration Collaboration for Available to Promise is used to enable eBusiness and customer care applications to access product availability information from an inventory management or supply chain application.

For detailed information on this collaboration, see AvailableToPromise collaboration template.

IBM WebSphere Business Integration Collaboration for Contact Manager

The IBM WebSphere Business Integration Collaboration for Contact Manager consists of a set of collaboration templates that manage contact information across enterprise applications.

For detailed information on each collaboration template, click the name of the collaboration template in the first column of the table below.

Collaboration template Description
ContactSync Synchronizes data about specific customer contacts between a source application and a destination application
ContactWrapper Standard intermediate collaboration template for synchronizing contact data

IBM WebSphere Business Integration Collaboration for Customer Manager

IBM WebSphere Business Integration Collaboration for Customer Manager consists of a set of collaboration templates that synchronize customer account data across multiple applications. Each of these applications supports a different business function, which can include customer care, order management, billing, and provisioning.

For detailed information on each collaboration template, click the name of the collaboration template in the first column of the table below.

Collaboration template Description
CustomerPartnerSync Specifies a common process for maintaining and synchronizing customer entities that are related to the SoldTo customer
CustomerPartnerWrapper Standard intermediate collaboration template for synchronizing CustomerPartner data
CustomerSync Specifies a common process for maintaining and synchronizing customer information across all systems that use it
CustomerWrapper Standard intermediate collaboration template for synchronizing Customer data
SiteSync Specifying a common process for maintaining and synchronizing site (a representation of the location where an organization's products have been installed) information across all systems that use it
SiteWrapper Standard intermediate collaboration template for synchronizing Customer data

IBM WebSphere Business Integration Collaboration for Item Manager

The IBM WebSphere Business Integration Collaboration for Item Manager consists of a set of collaboration templates that help maintain accurate and up-to-date item information across time, locations, and business processes.

For detailed information on each collaboration template, click the name of the collaboration template in the first column of the table below.

Collaboration template Description
ItemSync Maintains the integrity of item information that is replicated across multiple systems, ensuring that all systems are updated with the most current item information
ItemWrapper Standard intermediate collaboration template for synchronizing Item data

IBM WebSphere Business Integration Collaboration for Order Billing Status

The IBM WebSphere Business Integration Collaboration for Order Billing Status synchronizes order billing status data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on invoices against orders changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see OrderBillingStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Order Delivery Status

The IBM WebSphere Business Integration Collaboration for Order Delivery Status synchronizes order delivery data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on order deliveries changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see OrderDeliveryStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Order Status

The IBM WebSphere Business Integration Collaboration for Order Status synchronizes order status data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on orders changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see OrderStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Price List Manager

The IBM WebSphere Business Integration Collaboration for Price List Manager synchronizes price-list line information between applications. This collaboration is used to maintain price-list items centrally in an Enterprise Resource Planning (ERP) application and synchronize that information with SFA (Sales Force Automation) and front-office applications that are used for placing orders.

For detailed information on this collaboration, see PriceManager collaboration template.

IBM WebSphere Business Integration Collaboration for Return Billing Status

The IBM WebSphere Business Integration Collaboration for Return Billing Status synchronizes returns billing status data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on invoices against returns changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see ReturnBillingStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Return Delivery Status

The IBM WebSphere Business Integration Collaboration for Return Delivery Status synchronizes return delivery status data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on return deliveries changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see ReturnDeliveryStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Return Status

The IBM WebSphere Business Integration Collaboration for Return Status synchronizes status data from an Enterprise Resource Planning (ERP) application to a Customer Interaction Management (CIM) application. As status information on orders and returns changes in an order management system, the collaboration object sends the change in state to a collaborating destination application.

For detailed information on this collaboration, see ReturnStatus collaboration template.

IBM WebSphere Business Integration Collaboration for Sales Order Processing

The IBM WebSphere Business Integration Collaboration for Sales Order Processing synchronizes sales order data between customer-facing applications and ERP systems for instant processing.

For detailed information on this collaboration, see SalesOrderProcessing collaboration template.

IBM WebSphere Business Integration Collaboration for Trading Partner Order Management

The IBM WebSphere Business Integration Collaboration for Trading Partner Order Management is used to create and update Sales Orders in the supplier's order management application.

For detailed information on this collaboration, see TradingPartnerOrderManagement collaboration template.

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