Alerting of processing errors

Using configuration properties to notify of processing errors

Flow

The SEND_MAIL_ON_ERROR and ERROR_EMAIL_ROLE properties must be configured by the user. If an error is detected and the SEND_MAIL_ON_ERROR and ERROR_EMAIL_ROLE configuration properties exist, the collaboration object stores the values of the ERROR_EMAIL_ROLE, ERROR_EMAIL_MSG, and ERROR_EMAIL_SUBJECT in attributes of the Retail_Item business object.

The Retail_Item attributes into which these values are stored are identified by the EMAIL_ROLE_ATTRIBUTE, EMAIL_MSG_ATTRIBUTE, and EMAIL_SUBJECT_ATTRIBUTE configuration properties, respectively.

The collaboration object then sends the object to its mail port. If the ERROR_EMAIL_ROLE property does not exist, a value of unknown is set in the EMAIL_ROLE_ATTRIBUTE of the Retail_Item.

Parent topic: Notifying of item status or of processing error conditions