Using a Role_Email collaboration to route e-mail.
Purpose
A Role_Email collaboration object allows all
e-mail messages to be routed to an administrator or to a specific role in
an organization (like a Category Manager), without the need to maintain the
email recipient's fully qualified e-mail address in every collaboration object
that might send e-mail. By placing the e-mail address in an external file,
if the address changes, the file can be modified without having to reconfigure
the using collaboration objects. More than one recipient can be specified
to receive the e-mail through use of a comma-delimited list. The comma-delimited
list can be specified in the business object attribute or in the external
file pointed to by the attribute.