Specifying changing individual or multiple message recipients

Using a Role_Email collaboration to route e-mail.

Purpose

A Role_Email collaboration object allows all e-mail messages to be routed to an administrator or to a specific role in an organization (like a Category Manager), without the need to maintain the email recipient's fully qualified e-mail address in every collaboration object that might send e-mail. By placing the e-mail address in an external file, if the address changes, the file can be modified without having to reconfigure the using collaboration objects. More than one recipient can be specified to receive the e-mail through use of a comma-delimited list. The comma-delimited list can be specified in the business object attribute or in the external file pointed to by the attribute.

Parent topic: Controlling e-mail