Role_Email collaboration template

The Role_Email collaboration template is used to extract the e-mail message text, subject text, and recipient or list of recipients from configurable attributes in a triggering Retail_Item business object, and use those attribute values as input to the sendEmail API.

The attributes of the business object can contain the actual message text, subject text, or addresses, or point to filenames that contain those values. Using filenames to hold values allows e-mail message text, subject text, and recipients to be shared among multiple collaboration objects. You can modify the file contents without modifying the using collaboration objects.

For example, by enclosing the actual attribute value identifying an e-mail address within a filename, an e-mail message can be sent to a Role, which corresponds to the filename. The actual e-mail address contained in the file can be changed as ownership of the Role changes, without changing the collaboration objects requesting the email.

The Role_Email collaboration template supports a set of substitution variables in the text of the e-mail message and subject. A collaboration object based on this template can be configured to log any errors detected during e-mail processing or any time an e-mail message is sent.

Related collaboration templates and business objects

See the following related collaborations and business objects for more information:

Parent topic: Collaboration templates