Provides troubleshooting tips that can be used to diagnose error conditions, identify where in the process flow errors might have occurred, and recover from error conditions.
The Product Information Management for Retailers solution is designed so that its component collaboration objects gather as much information as possible about an error situation, notify the appropriate users that an error has occurred, and then continue with item processing. Only severe system errors cause processing by a collaboration object to end as an unfinished flow. This design prevents situations in which a restarted flow might not have all of the resources available to it to reprocess the item or might initiate tasks that should not be repeated. The following examples describe some of the problems that can occur if item processing is restarted:
Diagnosing error conditions
Some procedures to follow to determine how an item failed in processing and where in the processing flow it failed.Recovering from error conditions
Removing an existing item from the process that ended in error so it can be reprocessed.
Parent topic: Solution Development Guide