Specifying changing individual or multiple message recipients

A Role_Email collaboration object allows all e-mail messages to be routed to an administrator, or to a specific role in an organization (such as a Category Manager), without the need to maintain the e-mail recipient's fully qualified e-mail address in every collaboration object that might send e-mail.

Flow

By placing the e-mail address in an external file, if the address changes, the file can be modified without reconfiguring the collaboration objects. Use a comma-separated list to specify more than one recipient to receive the e-mail. The comma-separated list can be specified in the business object attribute or in the external file pointed to by the attribute.

Parent topic: Specifying message text, subjects, and recipients in external files