Alerting email recipients of item status or processing errors

ItemValidation, ItemCollector, ItemDispatcher, and Process_Reviewed_Item collaboration objects can initiate sending e-mail to alert recipients of item status or when processing errors occur.

Description

You can configure the following actions: Common configuration properties control whether e-mail is sent and delineate the contents of the message text, message subject, and the mail recipients. These collaboration objects link to a Role_Email collaboration object, which actually controls sending the e-mail through use of the sendEmail API. This collaboration object formulates the sendEmail API parameters from the triggering business object (Retail_Item in the Product Information Management for Retailers solution) passed to it from the various collaboration objects.

Parent topic: Controlling e-mail