A dynamic kit contains multiple products, is ordered as a unit, and has one price and one SKU. For returns, a kit will commonly be dealt with as a unit. In some cases it may be more appropriate to handle kit components individually. For example, a computer system may be set up within WebSphere Commerce as a dynamic kit. During the order process, the individual components (such as the hard drive, memory, and monitor) were specified with the use of a configurator. When the computer system was received by the customer, the monitor was defective. The customer wants a refund for just the defective monitor and wants to keep the rest of the computer system. In this case, the original order item and the individual kit component are specified to the returns system. The customer is issued a refund for the monitor only, but the order item information is used for calculation and analysis purposes.
The same example can be used for a static kit however it should be noted that static kits are predefined and controlled within WebSphere Commerce. Unlike a dynamic kit, the individual components of a static kits cannot be modified.