WebSphere Commerce supports several mechanisms for submitting orders. A customer or Customer Service Representative can submit an order using any of the following five methods:
- Requisition lists allow customers to browse a catalog and create a reusable
list of products they wish to order repeatedly. When the customer finishes
browsing and creating a requisition list, it can be saved and used by other
users from the same organization. A user can maintain multiple requisition
lists. Later, the customer can return to the store and reuse the same
requisition list to submit the order again. Each item in a requisition list has
the following attributes:
- Catalog entry
- Quantity
- Shipping address
- Shipping method
- Store
- Billing address
- Payment information
- Wish lists allow customers to browse a catalog and place products that they
are interested in into a list. When they finish browsing, they supply shipping
and payment information, converting the list to an order. Wish lists are
reusable and can be repeatedly submitted. Each item in a wish list has the
following attributes:
- Catalog entry
- Quantity
- Store
- Shopping carts allow customers to browse a catalog and place products in a
"shopping cart." When they finish browsing, the customer enters
shipping and payment information to complete the order. After a shopping cart
is submitted for order processing, it cannot be reused. Each item in a shopping
cart has the following attributes:
- Catalog entry
- Quantity
- Price
- Shipping address
- Shipping method
- Store
- Scheduled orders allow customers to submit an existing order as a recurring order. The customer enters shipping and payment information as well as the recurring time scheme, and the scheduler submits the order according to the times specified by the user.
- Quick orders allow customers to copy an existing order, add or modify the shipping and payment information, and submit the order.
Refer to Order method commands for information on the commands that support the above order mechanisms.