A customer contract can refer to a base contract to share the terms and conditions from the base contract. For example, contract A can refer to contract B. Thus, a buyer who is entitled to contract A will be entitled to all the terms and conditions from contract A, as well as to all the terms and conditions in contract B. Multiple customer contracts can refer to the same base contract so that all the customer contracts can share a set of terms and conditions.
There are no restrictions on what types of terms and conditions can be contained in either the base contract or the customer contract. Base contracts do not have to follow the set of contract minimum rules; that is:
- Base contracts do not need to have any participants specified
- Base contracts do not need to have any pricing terms specified
- Base contracts do not have to have a shipping charge type term
For the terms and conditions where there must be one and only one per contract (for example, in the case of a shipping charge type), the shipping charge type term can be in either the base contract or the customer contract, but not in both.
For the terms and conditions where there must be at least one per contract (for example, one pricing term), the pricing term can be in either the base contract or the customer contract, or in both.
For a customer who is entitled to a customer contract, the customer is entitled to all the terms and conditions in the customer contract, as well as all the terms and conditions in the base contract.
The following are some examples:
- A base contract is created that specifies the entire catalog at 10% off. Nothing else is specified in the base contract.
- A contract is created for customer A that refers to the base contract. Add another term and condition that shirts are 20% off. Add the "Shipping is charged by the seller" term and condition
- A contract is created for customer B that refers to the base contract. Add another term and condition that "Pants" are 40% off. Add the "Shipping is charged by the seller" term and condition
In a Buyer organization, when an employee of customer A shops in the store, they are entitled to 10% off the entire catalog and 20% off shirts. When an employee of customer B shops in the store, they are entitled to 10% off the entire catalog and 40% off pants.