Message types

The WebSphere Commerce outbound messaging system can process different message types. Each message type is sent to the messaging system in response to a specific type of event that occurs within the WebSphere Commerce system. The messaging system processes the message according to the message type and the message settings specified in the Administration Console. The following table shows the message types supported by the outbound messaging system.

Message Type in MSGTYPE table Name in Administration Console Usage
ApproversNotify Message to notify approvers
Send a message to notify approvers.
ErrorMessage Description of an error condition occurring in WebSphere WebSphere Commerce Configure this message type to enable administrators to receive e-mail messages when an error occurs in WebSphere Commerce.

To enable this message, see Enabling error notification.

Invoice An Invoice Message
To send an invoice.
OrderCancelForMerchant
OrderCancelForMerchant Notification message for a merchant for a cancelled order.
OrderCreateFixFormat Outbound message for WebSphere Commerce order create Indicates that an order has been created in WebSphere Commerce. The message can be used to send an outbound WebSphere Commerce order create message to a back-end system.

See Enabling the outbound OrderCreate message.

OrderCreateXMLFormat Outbound message for WebSphere Commerce XML create Indicates that an order has been created in WebSphere Commerce. The message can be used to send an outbound WebSphere Commerce order create message to a back-end system.

See Enabling the outbound OrderCreate message.

OrderStatusNotify Notification message of the order status Indicates that the status of an order has changed.

See Enabling order status notification.

OrderAuthorized Message for an authorized order Indicates that an order has been authorized.

To send authorized order messages you need to create a  JSP template.

OrderReceived Message for a received order Indicates that an order has been received.

To send received order messages you will need to create a  JSP template.

OrderRejected Message for a rejected order Indicates that an order has been rejected.

To send rejected order messages you need to create a  JSP template.

OrderCancel Notification message for a canceled order Indicates that an order has been canceled.

To send canceled order messages you will need to create a JSP template.

PasswordNotify Notification message for password reset Configure this message type to enable e-mail messages to be sent to customers indicating that their password has been reset.
BroadcastMessage A broadcast message Configure this message type to send broadcast message to customers.

To send broadcast messages you need to create a broadcast message JSP template.

MerchantOrderNotify Message for notifying the merchant of an order Related to the NotifyMerchant parameter of the OrderProcess command.

To send notification messages you need to create a  JSP template.

AdminOrderComment Order related message sent by customer service representative Configure this message type to enable Customer Service Representatives to send customers e-mail messages from the WebSphere Commerce Accelerator.
ReleaseShipNotify Message sent to customer to notify them their order has been shipped 
Configure this message type to send customers e-mail messages about shipment confirmation of orders.
OrderSummaryReportNotification Message for daily new orders summary report This report sends a brief summary of each order that was placed on the previous day in the store. See Scheduling the ReportsNotify command.
StoreUsageReportNotification Message for monthly store front usage report This report provides key criteria for the site such as: orders, customer visits, and total sales. See Scheduling the ReportsNotify command.
StoreCommerceReportNotification Message for store commerce reports The commerce reports show important summary information about the products sold in your store and the regions from where the customers come from. See Scheduling the ReportsNotify command.
SiteCommerceReportNotification Message for site commerce reports The commerce reports show important summary information about your site and orders placed on the entire site. See Scheduling the ReportsNotify command.