Constants used for Customer Care commands.
Field Summary | |
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static java.lang.String |
COPYRIGHT IBM copyright info |
static java.lang.String |
EC_CC_CSR_KEY_CSRID Key of CSR logon Id |
static java.lang.String |
EC_CC_CSR_KEY_LOGONID Key of CSR logon Id |
static java.lang.String |
EC_CC_CSR_KEY_LOGONID_UID Key of UID part of a CSR logon Id |
static java.lang.String |
EC_CC_CSR_KEY_NAME_FN Key of CSR First name |
static java.lang.String |
EC_CC_CSR_KEY_NAME_LN Key of CSR Last name |
static java.lang.String |
EC_CC_CSR_KEY_NAME_MN Key of CSR Middle name |
static java.lang.String |
EC_CC_LANGUAGE_ID langId parameter name |
static java.lang.String |
EC_CC_MSG_KEY_ADD_OK Message Key of successfully added a new queue |
static java.lang.String |
EC_CC_MSG_KEY_BAD_QUEUEID Message Key of invalid queueId |
static java.lang.String |
EC_CC_MSG_KEY_CREATE_EXCEPTION Message Key of encountering EJB create exception |
static java.lang.String |
EC_CC_MSG_KEY_FINDER_EXCEPTION Message Key of encountering EJB finder exception |
static java.lang.String |
EC_CC_MSG_KEY_MISSING_LANGUAGEID Message Key of missing langId |
static java.lang.String |
EC_CC_MSG_KEY_MISSING_QUEUEID Message Key of missing queueId |
static java.lang.String |
EC_CC_MSG_KEY_MISSING_QUEUENAME Message Key of missing queueName |
static java.lang.String |
EC_CC_MSG_KEY_MISSING_STOREID Message Key of missing storeId |
static java.lang.String |
EC_CC_MSG_KEY_NAMING_EXCEPTION Message Key of encountering EJB naming exception |
static java.lang.String |
EC_CC_MSG_KEY_QUEUE_DISPLAYNAME_DUPLICATE Message Key of queue display name already exists in the system |
static java.lang.String |
EC_CC_MSG_KEY_QUEUE_NAME_DUPLICATE Message Key of queue name already exists in the system |
static java.lang.String |
EC_CC_MSG_KEY_REMOTE_EXCEPTION Message Key of encountering EJB remote exception |
static java.lang.String |
EC_CC_QUEUE_ALLCSR allCSR parameter name |
static java.lang.String |
EC_CC_QUEUE_ALLCSR_ALLOWED Allow all CSR to access the queue |
static java.lang.String |
EC_CC_QUEUE_ALLCSR_DISALLOWED Only assigned CSR can access the queue |
static java.lang.String |
EC_CC_QUEUE_CSR CSR parameter name |
static java.lang.String |
EC_CC_QUEUE_CSR_IDS CSRIds parameter name |
static java.lang.String |
EC_CC_QUEUE_DESC queueDesc parameter name |
static java.lang.String |
EC_CC_QUEUE_DISPLAY_NAME queueDisplayName parameter name |
static java.lang.String |
EC_CC_QUEUE_ID queueId parameter name |
static java.lang.String |
EC_CC_QUEUE_NAME queueName parameter name |
static java.lang.String |
EC_CC_QUEUE_REDIRECT_URL redirecturl parameter name |
static java.lang.String |
EC_CC_ROLE_CSR role ID of Customer Service Representive |
static java.lang.String |
EC_CC_ROLE_CSS role ID of Customer Service Superisor |
static java.lang.String |
EC_CC_ROLE_OPERATION_MANAGER role ID of Operation Manager |
static java.lang.String |
EC_CC_ROLE_SALES_MANAGER role ID of Sales Manager |
static java.lang.String |
EC_CC_ROLE_SELLER role ID of Seller |
static java.lang.String |
EC_CC_ROLE_SITE_ADMIN role ID of Site admin |
static java.lang.String |
EC_CC_ST_ATTR_CART_ITEMS Sametime attribute ID for shopping cart items |
static java.lang.String |
EC_CC_ST_ATTR_LANG_ID Sametime attribute ID for language ID |
static java.lang.String |
EC_CC_ST_ATTR_PAGE_COUNTER Sametime attribute ID for Page counter |
static java.lang.String |
EC_CC_ST_ATTR_PAGE_URL Sametime attribute ID for Page URL |
static java.lang.String |
EC_CC_ST_ATTR_REQ_CSR_NAME Sametime attribute ID for CSR name |
static java.lang.String |
EC_CC_ST_ATTR_REQ_QUEUE Sametime attribute ID for queue |
static java.lang.String |
EC_CC_ST_ATTR_SITE_COUNTER Sametime attribute ID for site counter |
static java.lang.String |
EC_CC_ST_ATTR_STORE_ID Sametime attribute ID for store Id |
static java.lang.String |
EC_CC_ST_ATTR_WAIT_COUNTER Sametime attribute ID for waiting counter |
static java.lang.String |
EC_CC_STOREID storeId parameter name |
static java.lang.String |
EC_CC_STRING_CLOSE_TAG String ">" |
static java.lang.String |
EC_CC_STRING_DIALOG_NAVIGATION String "DialogNavigation" |
static java.lang.String |
EC_CC_STRING_DOUBLE_QUOTE String double quote |
static java.lang.String |
EC_CC_STRING_EMPTY_STRING String "" |
static java.lang.String |
EC_CC_STRING_EQUAL String "=" |
static java.lang.String |
EC_CC_STRING_FORWARD_SLASH String "/" |
static java.lang.String |
EC_CC_STRING_OPEN_TAG String "<" |
static java.lang.String |
EC_CC_STRING_SINGLE_QUOTE String single quote |
static java.lang.String |
EC_CC_STRING_SPACE String " " |
static java.lang.String |
EC_CC_USERID UserId parameter name |
static java.lang.String |
EC_CC_XML_CSR Customer Care XML CSR tag string |
static java.lang.String |
EC_CC_XML_CSR_ID Customer Care XML CSR ID attribute string |
static java.lang.String |
EC_CC_XML_CSR_NAME Customer Care XML CSR name attribute string |
static java.lang.String |
EC_CC_XML_HEADER Customer Care XML header string |
static java.lang.String |
EC_CC_XML_MONITORING_ATTR Customer Care XML attribute tag string |
static java.lang.String |
EC_CC_XML_MONITORING_ATTR_DEFAULT Customer Care XML attribute default value attribute string |
static java.lang.String |
EC_CC_XML_MONITORING_ATTR_ID Customer Care XML attribute ID attribute string |
static java.lang.String |
EC_CC_XML_MONITORING_ATTR_LABEL Customer Care XML attribute label attribute string |
static java.lang.String |
EC_CC_XML_MONITORING_ATTR_UNIT Customer Care XML attribute unit attribute string |
static java.lang.String |
EC_CC_XML_MONITORING_LIST Customer Care XML monitoring list tag string |
static java.lang.String |
EC_CC_XML_QUESTION_GROUP Customer Care XML Topic List Group tag string |
static java.lang.String |
EC_CC_XML_QUESTION_GROUP_NAME Customer Care XML Topic List Group Name attribute string |
static java.lang.String |
EC_CC_XML_QUESTION_LIST Customer Care XML Topic List tag string |
static java.lang.String |
EC_CC_XML_QUESTION_QUESTION Customer Care XML Topic List Topic tag string |
static java.lang.String |
EC_CC_XML_QUESTION_QUESTION_TEXT Customer Care XML Topic List Topic Text attribute string |
static java.lang.String |
EC_CC_XML_QUESTION_QUESTION_TITLE Customer Care XML Topic List Topic Title attribute string |
static java.lang.String |
EC_CC_XML_QUEUE Customer Care XML Queue tag string |
static java.lang.String |
EC_CC_XML_QUEUE_ALLCSR Customer Care XML Queue AllCSR attribute string |
static java.lang.String |
EC_CC_XML_QUEUE_CSRS Customer Care XML CSRS tag string |
static java.lang.String |
EC_CC_XML_QUEUE_DESC Customer Care XML Queue Description attribute string |
static java.lang.String |
EC_CC_XML_QUEUE_ID Customer Care XML Queue ID attribute string |
static java.lang.String |
EC_CC_XML_QUEUE_NAME Customer Care XML Queue name attribute string |
static java.lang.String |
EC_CC_XML_QUEUES Customer Care XML Queues tag string |
static java.lang.String |
EC_CC_XML_ROOT Customer Care XML root tag string |
static java.lang.String |
EC_CC_XML_URL_GROUP Customer Care XML URL List Group tag string |
static java.lang.String |
EC_CC_XML_URL_GROUP_NAME Customer Care XML URL List Group Name attribute string |
static java.lang.String |
EC_CC_XML_URL_LIST Customer Care XML URL List tag string |
static java.lang.String |
EC_CC_XML_URL_PAGE Customer Care XML URL List Page tag string |
static java.lang.String |
EC_CC_XML_URL_PAGE_NAME Customer Care XML URL List Page Name attribute string |
static java.lang.String |
EC_CC_XML_URL_PAGE_URL Customer Care XML URL List Page URL attribute string |
static java.lang.String |
EC_CC_XML_VALUE_0 Customer Care XML value "0" |
static java.lang.String |
EC_CC_XML_VALUE_1 Customer Care XML value "1" |
static java.lang.String |
EC_STOREID storeId parameter name |
static java.lang.String |
EC_USERID
UserId parameter name |
Field Detail |
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public static final java.lang.String COPYRIGHT
public static final java.lang.String EC_USERID
public static final java.lang.String EC_STOREID
public static final java.lang.String EC_CC_USERID
public static final java.lang.String EC_CC_STOREID
public static final java.lang.String EC_CC_LANGUAGE_ID
public static final java.lang.String EC_CC_QUEUE_DISPLAY_NAME
public static final java.lang.String EC_CC_QUEUE_NAME
public static final java.lang.String EC_CC_QUEUE_DESC
public static final java.lang.String EC_CC_QUEUE_ID
public static final java.lang.String EC_CC_QUEUE_ALLCSR
public static final java.lang.String EC_CC_QUEUE_ALLCSR_ALLOWED
public static final java.lang.String EC_CC_QUEUE_ALLCSR_DISALLOWED
public static final java.lang.String EC_CC_QUEUE_CSR
public static final java.lang.String EC_CC_QUEUE_CSR_IDS
public static final java.lang.String EC_CC_QUEUE_REDIRECT_URL
public static final java.lang.String EC_CC_ROLE_SITE_ADMIN
public static final java.lang.String EC_CC_ROLE_CSR
public static final java.lang.String EC_CC_ROLE_SELLER
public static final java.lang.String EC_CC_ROLE_OPERATION_MANAGER
public static final java.lang.String EC_CC_ROLE_CSS
public static final java.lang.String EC_CC_ROLE_SALES_MANAGER
public static final java.lang.String EC_CC_CSR_KEY_CSRID
public static final java.lang.String EC_CC_CSR_KEY_LOGONID
public static final java.lang.String EC_CC_CSR_KEY_LOGONID_UID
public static final java.lang.String EC_CC_CSR_KEY_NAME_FN
public static final java.lang.String EC_CC_CSR_KEY_NAME_LN
public static final java.lang.String EC_CC_CSR_KEY_NAME_MN
public static final java.lang.String EC_CC_MSG_KEY_ADD_OK
public static final java.lang.String EC_CC_MSG_KEY_MISSING_STOREID
public static final java.lang.String EC_CC_MSG_KEY_MISSING_LANGUAGEID
public static final java.lang.String EC_CC_MSG_KEY_MISSING_QUEUEID
public static final java.lang.String EC_CC_MSG_KEY_BAD_QUEUEID
public static final java.lang.String EC_CC_MSG_KEY_MISSING_QUEUENAME
public static final java.lang.String EC_CC_MSG_KEY_QUEUE_NAME_DUPLICATE
public static final java.lang.String EC_CC_MSG_KEY_QUEUE_DISPLAYNAME_DUPLICATE
public static final java.lang.String EC_CC_MSG_KEY_CREATE_EXCEPTION
public static final java.lang.String EC_CC_MSG_KEY_FINDER_EXCEPTION
public static final java.lang.String EC_CC_MSG_KEY_NAMING_EXCEPTION
public static final java.lang.String EC_CC_MSG_KEY_REMOTE_EXCEPTION
public static final java.lang.String EC_CC_XML_HEADER
public static final java.lang.String EC_CC_XML_ROOT
public static final java.lang.String EC_CC_XML_MONITORING_LIST
public static final java.lang.String EC_CC_XML_MONITORING_ATTR
public static final java.lang.String EC_CC_XML_MONITORING_ATTR_ID
public static final java.lang.String EC_CC_XML_MONITORING_ATTR_LABEL
public static final java.lang.String EC_CC_XML_MONITORING_ATTR_DEFAULT
public static final java.lang.String EC_CC_XML_MONITORING_ATTR_UNIT
public static final java.lang.String EC_CC_XML_CSR
public static final java.lang.String EC_CC_XML_CSR_ID
public static final java.lang.String EC_CC_XML_CSR_NAME
public static final java.lang.String EC_CC_XML_QUEUES
public static final java.lang.String EC_CC_XML_QUEUE
public static final java.lang.String EC_CC_XML_QUEUE_ID
public static final java.lang.String EC_CC_XML_QUEUE_NAME
public static final java.lang.String EC_CC_XML_QUEUE_DESC
public static final java.lang.String EC_CC_XML_QUEUE_ALLCSR
public static final java.lang.String EC_CC_XML_QUEUE_CSRS
public static final java.lang.String EC_CC_XML_URL_LIST
public static final java.lang.String EC_CC_XML_URL_GROUP
public static final java.lang.String EC_CC_XML_URL_GROUP_NAME
public static final java.lang.String EC_CC_XML_URL_PAGE
public static final java.lang.String EC_CC_XML_URL_PAGE_NAME
public static final java.lang.String EC_CC_XML_URL_PAGE_URL
public static final java.lang.String EC_CC_XML_QUESTION_LIST
public static final java.lang.String EC_CC_XML_QUESTION_GROUP
public static final java.lang.String EC_CC_XML_QUESTION_GROUP_NAME
public static final java.lang.String EC_CC_XML_QUESTION_QUESTION
public static final java.lang.String EC_CC_XML_QUESTION_QUESTION_TITLE
public static final java.lang.String EC_CC_XML_QUESTION_QUESTION_TEXT
public static final java.lang.String EC_CC_XML_VALUE_0
public static final java.lang.String EC_CC_XML_VALUE_1
public static final java.lang.String EC_CC_STRING_EQUAL
public static final java.lang.String EC_CC_STRING_DOUBLE_QUOTE
public static final java.lang.String EC_CC_STRING_SINGLE_QUOTE
public static final java.lang.String EC_CC_STRING_OPEN_TAG
public static final java.lang.String EC_CC_STRING_CLOSE_TAG
public static final java.lang.String EC_CC_STRING_FORWARD_SLASH
public static final java.lang.String EC_CC_STRING_SPACE
public static final java.lang.String EC_CC_STRING_EMPTY_STRING
public static final java.lang.String EC_CC_STRING_DIALOG_NAVIGATION
public static final java.lang.String EC_CC_ST_ATTR_PAGE_URL
public static final java.lang.String EC_CC_ST_ATTR_CART_ITEMS
public static final java.lang.String EC_CC_ST_ATTR_STORE_ID
public static final java.lang.String EC_CC_ST_ATTR_LANG_ID
public static final java.lang.String EC_CC_ST_ATTR_SITE_COUNTER
public static final java.lang.String EC_CC_ST_ATTR_PAGE_COUNTER
public static final java.lang.String EC_CC_ST_ATTR_WAIT_COUNTER
public static final java.lang.String EC_CC_ST_ATTR_REQ_QUEUE
public static final java.lang.String EC_CC_ST_ATTR_REQ_CSR_NAME