com.ibm.commerce.collaboration.livehelp.beans
Class LiveHelpShopperConfiguration

java.lang.Object
  |
  +--com.ibm.commerce.collaboration.livehelp.beans.LiveHelpShopperConfiguration

public class LiveHelpShopperConfiguration
extends java.lang.Object

Configuration data for customer care.


Field Summary
static java.lang.String CLASSNAME
          Class name
static java.lang.String COPYRIGHT
          IBM copyright info
 
Constructor Summary
LiveHelpShopperConfiguration()
          Constructs a LiveHelpShopperConfiguration object.
 
Method Summary
protected static void entry(java.lang.String methodName)
          Logging method entry tracing information.
protected static void exit(java.lang.String methodName)
          Logging method exit tracing information.
static java.lang.String getAppletCodeBaseURL()
          Returns the Customer Care Applet CodeBase URL as it is defined in the WebSphere Commerce Suite configuration file.
protected static  ConfigProperties getConfigProperties()
          Returns Configuration Properties from the instance.xml file
static java.lang.String getHostName()
          Returns Sametime HostName as it is defined in the WebSphere Commerce Suite configuration file.
static java.lang.String getInstanceName()
          Returns Customer Care Instance name in format as "instance_name@hostname"
static java.lang.String getMonitorType()
          Returns Customer Care MonitorType as it is defined in the WebSphere Commerce Suite configuration file.
static boolean isEnabled()
          Returns true if Customer Care is enabled as it is defined in the WebSphere Commerce Suite configuration file.
protected static void trace(java.lang.String methodName, java.lang.String text)
          Logging method tracing information.
 
Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
 

Field Detail
public static final java.lang.String COPYRIGHT
IBM copyright info
See Also:
Constant Field Values

CLASSNAME

public static final java.lang.String CLASSNAME
Class name
See Also:
Constant Field Values
Constructor Detail

LiveHelpShopperConfiguration

public LiveHelpShopperConfiguration()
Constructs a LiveHelpShopperConfiguration object.
Method Detail

entry

protected static void entry(java.lang.String methodName)
Logging method entry tracing information.
Parameters:
methodName - method Name

exit

protected static void exit(java.lang.String methodName)
Logging method exit tracing information.
Parameters:
methodName - method Name

getAppletCodeBaseURL

public static java.lang.String getAppletCodeBaseURL()
Returns the Customer Care Applet CodeBase URL as it is defined in the WebSphere Commerce Suite configuration file.
Returns:
the Customer Care Applet CodeBase URL.

getConfigProperties

protected static ConfigProperties getConfigProperties()
Returns Configuration Properties from the instance.xml file
Returns:
the configuration properties

getHostName

public static java.lang.String getHostName()
Returns Sametime HostName as it is defined in the WebSphere Commerce Suite configuration file.
Returns:
Sametime HostName.

getInstanceName

public static java.lang.String getInstanceName()
Returns Customer Care Instance name in format as "instance_name@hostname"
Returns:
Customer Care Instance name

getMonitorType

public static java.lang.String getMonitorType()
Returns Customer Care MonitorType as it is defined in the WebSphere Commerce Suite configuration file.
Returns:
Customer Care MonitorType.

isEnabled

public static boolean isEnabled()
Returns true if Customer Care is enabled as it is defined in the WebSphere Commerce Suite configuration file.
Returns:
True is Customer Care is enabled.

trace

protected static void trace(java.lang.String methodName,
                            java.lang.String text)
Logging method tracing information.
Parameters:
methodName - method Name
text - trace text