Hang specific MustGather information:
If you have not contacted support click: MustGather: Read first for WebSphere Applicaiton Server for
z/OS link.
- Obtain the trace
Ensure that the Trace output is being written to sysprint using this
MVS modify command:
f bbodmgr,tracetosysprint=yes
Note: When setting the trace, case is important in the tracejava
keyword. If using SDSF to enter commands, use the SDSF extended command
line; otherwise SDSF makes the string uppercase.
Issue MVS modify command:
f control_region_name,tracejava='com.ibm.*=all=enabled'
Let run for 30 seconds.
Issue MVS modify command:
f control_region_name,traceinit
to turn off the trace.
- Dump hanging address spaces
DUMP COMM=(Descriptive name for this WebSphere dump)
R rn,SDATA=(CSA,SQA,RGN,TRT,GRSQ,LPA,LSQA,SUM,NUC,PSA),CONT
R rn,JOBNAME=(OMVS,control_region_name, servant_region_name),CONT
R rn,DSPNAME=('OMVS'.*),END
- Send documentation
FTP the Control and Servant Region joblogs.
FTP the tersed dump in binary format.
Review the information in the following link before sending documentation
to IBM:
Submitting Diagnostic Information to IBM.
For a listing of all technotes search the WebSphere Application Server for z/OS support
site. |