System Management User Interface could not connect
 Technote (FAQ)
 
Problem
One of the following error messages was received while trying to connect to the System Management User Interface:

BBON0136E System Management Server application level xx.yy is incompatible with the client level aa.bb, server disconnected.

BBON0556I Systems Management Server application level is major.minor, client level is major.minor.
 
 
Solution
On the workstation:
  1. Make sure the level of the System Management User Interface matches the level from the host:
    1. Download, in binary mode, the file bboninst.exe from the directory Install_Root/bin/. (Install_Root is typically /usr/lpp/WebSphere).
    2. Install this file on the workstation.
  2. If the levels match, check the System Management User Interface log (File -> Message Log) for the above error messages.
  3. Issue the netstat command from a command window to verify that the System Management User Interface is trying to connect to the port on which the server region for the System Management Server is listening.

On the host system:
  1. Check the server region JOBLOG for the System Management Server for error messages.
  2. Issue the TSOnetstat command to verify the server region for the System Management Server is listening to the port to which the System Management User Interface is trying to connect.
  3. If necessary, enable communications tracing in the System Management User Interface on the workstation.


Related information:

See Chapter 11 of WebSphere Application Server V4.0.1 for z/OS and OS/390: System Management User Interface, SA22-7838, for a description of the communications trace.

Additional remarks:

If you want to enable communications tracing on the workstation hosting the System Management User Interface and collect the communications trace data into 2 files (i.e., trace.1st and trace.2nd):

  1. Open a DOS command prompt window and switch to your installation directory, (for example,. c:\Program File\IBM\WebSphere for zOS)
  2. Switch to the bin directory: cd bin
  3. Issue the following command to invoke the communications trace application:
bbonrun >trace.1st>trace.2nd

1. On the login page, select the options you want. Be sure to include communications trace as one of your options.

2. Click on set.

3. Login normally

 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server for z/OS > Deploy (for example: AAT or ANT or EAR/WAR/JAR)
Operating system(s): z/OS
Software version: 4.0.1
Software edition:
Reference #: 1117228
IBM Group: Software Group
Modified date: Sep 24, 2003