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Problem |
MustGather for problems with the WebSphere® Application
Server J2C component for all releases of V4.0 or V5.0. Gathering this
information before calling IBM support will help familiarize you with the
troubleshooting process and save you time. |
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Solution |
If you have already contacted support, continue on to the
component-specific MustGather information. Otherwise, click: MustGather:
Read first for all WebSphere Application Server products.
The Java™ 2 Platform, Enterprise Edition (J2EE™) Connector architecture
defines a standard architecture that enables the integration of various
enterprise information systems (EIS) with application servers and
enterprise applications. It defines a standard resource adapter used by a
Java application to connect to an EIS. This resource adapter can plug into
the application server and, through the Common Client Interface (CCI),
provide connectivity between the EIS, the application server, and the
enterprise application. A J2EE Connector Architecture (JCA) resource
adapter is any resource adapter conforming to the JCA Specification.
WebSphere Application Server supports any resource adapter that implements
version 1.0 of this specification.
A Resource Adapter Archive (RAR) file is a Java archive (JAR) file used
to package a resource adapter for the Java 2 Connector Architecture for
WebSphere Application Server. A RAR file can contain the following:
- Enterprise information system (EIS) supplied resource
adapter implementation code in the form of JAR files or other executables,
such as dynamic link lists (DLL).
- Utility classes.
- Static documents, such as HTML files, images, and sound
files.
- J2C common client interfaces, such as cci.jar.
The standard file extension of a RAR file is .rar.
Java 2 Connectivity (J2C) specific MustGather information
- Provide the following additional documentation when submitting J2C
PMRs:
- Application server version and platform.
- List of interim fixes applied to WebSphere Application
Server (for WebSphere Application Server V4 (all releases), send the
product.xml file found in the directory
install_root/properties/com/ibm/websphere directory)
- Name of the resource adapter and the third party vendor
who supplies your resource adaptor (for example: Customer Information
Control System (CICS®), Host On-Demand (HOD), Information Management
System (IMS), mySAP, and so forth)
- What is the exception?
- Describe the scenario when the exception occurred
- Stderr and stdout for the Application Server.
- Follow instructions to send
diagnostic information to IBM support.
For a listing of all technotes, downloads, and educational materials
specific to the J2C component, search the WebSphere
Application Server support site. |
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