Trial License Missing

 Frequently asked questions

 
Question
Starting WebSphere Studio Trial version after a fresh install shows a message "The trial version license cannot be found. Websphere Studio Application Developer Version 4.0.3 cannot start."
 
Answer
This problem can be resolved using the following steps:

- Download enroll file from the links below into a temporary directory.

- Unzip enroll.zip for Windows or enroll.tar for Linux file in the '<install_root>\setup' directory, where <install_root> directory is where WebSphere Studio Application Developer is installed.

- If prompted to overwrite the existing enroll.exe file, go ahead and
click
yes to overwrite. Execute the new enroll.exe file in the 'setup'
directory and start WebSphere Studio.


- If this step fails to work, please check if the license has been enrolled or not.

Steps to check if the license has been enrolled during installation

- Open the following file with nodepad: %TEMP%\postinstall.log
you should see one of the following message:

You are still using Try and Buy License.
The product will expire in 53 day(s).
or
You have just enrolled your Try and Buy License.
The product will expire in 59 day(s).

- If no, please open command prompt, cd <WSAD Install Dir>\setup\, and execute enroll.exe.
It should show message similar to that in step 1.

- Try to run the WebSphere Studio Application Developer trial again. If it still does not work, enroll license with the debug version should be enrolled. To enroll license with debug version follow step 2 below.

Step 2: Enroll license again with debug version of the WebSphere Studio Application Developer

- Unzip enroll_v1.1.zip

- Execute enroll_wsad_v1.1.exe using command prompt

 
Related information
Enroll for Windows

Enroll for Linux

 
Cross Reference information
Segment Product Component Platform Version Edition
Application & Web Development Tools WebSphere Studio Application Developer Install Linux, Linux/390, Windows 4.03 All Editions
   
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server
Operating system(s): Windows NT
Software version: 4.0
Software edition:
Reference #: 1063457
IBM Group: Software Group
Modified date: Nov 22, 2002