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Abstract |
IBM understands that it is extremely important that your
software operating environment be productive, highly reliable, and
available. |
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Content |
Over the past years, IBM WebSphere® Application Server (Application
Server) has met these expectations and requirements extremely well. To a
great extent, high reliability and availability have been the result of
IBM spending an inordinate amount of time testing and confirming the best
operating environments for related products for Application Server. IBM
then shared this information with you, our customers, in the form of a
Supported Product list, which states the versions of dependent products
that IBM believes works well with Application Server to help deliver the
promised performance.
However, IBM understands that because of technical or other business
reasons, a customer that wants to take advantage of Application Server
functionality might not be able to immediately migrate to one of the
configurations listed on the Supported Products list. Even though IBM
continues to expand the level of testing of current and new
configurations, it is not commercially practical to test every combination
of products that our customer might want to configure. The following
statement (in the SupportStmt.pdf file) clarifies the level of
product and customer technical support you can expect if you must use a
product configuration that is not defined on the Supported Product List,
as well as when you are using a configuration on the Supported Products
list. |
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