PQ63672: WHEN CUSTOMER EXECUTES THE INSTALL.SH SCRIPT FILE FOR WAS PTF2 ON HPUX CUSTOMER GETS MESSAGE INDICATING (NOT ENOUGH DISK SPACE)

 Fixes are available

PQ63672,4.0.4: Incorrect FileSystemSpace() Error on WebSphere Application Server
4.0.5: WebSphere Application Server Version 4.0 Fix Pack 5 (Version 4.0.5)
5.0.1: WebSphere Application Server Enterprise Edition Version 5.0 Fix Pack 1



APAR status
Closed as program error.

Error description
The customer executes the install.sh script file it start
the process to install PTF2 for WAS 4.01 on HPUX it fails when
checking the file set space available, in reality the customer
has plenty of space avaialable.  The error reported is
"prereq failure 50" The specific error 51.
Local fix
Recommended workaround is to edit a copy of the install.sh
script to add the "-SkipVer" parameter to the invocation of
the java code to install the fixpak.  This is documented in
technote 1041535.
Modifying the operating system's "df" command is not a
recommended solution.
Problem summary
****************************************************************
* USERS AFFECTED: WebSphere Application Server 4.0 Advanced    *
*                 and Single Server edition users installing   *
*                 an eFix or PTF on a Unix platform.           *
****************************************************************
* PROBLEM DESCRIPTION: When installing an eFix or PTF on a     *
*                      Unix operation system a user could      *
*                      receive an error indicating that there  *
*                      is not enough disk space available to   *
*                      perform the task.                       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When a Unix system has a long filesystem name, the user may
receive the following error during the installation of an eFix
or a PTF even though there is more than enough space available
to perform the installation:
2002/07/17 09:45:03 Error 52 -- The class FileSystemSpace()
returned the following messages:
2002/07/17 09:45:03 Error in FileSystemSpace() v1.8 --
Returned line(<users_directory>) has insufficent tokens.
2002/07/17 09:45:03 Error 51 -- The minimum space required of
110,000,000 bytes is not available on fileSystem
<users_directory>.
Problem conclusion
The reason for this error is a result of the eFix / PTF
Installer code executing a "df -k" command on the directory
that the eFix / PTF will be installed on.  If the FileSystem
path is too long then rest of the output would be pushed down
to the next line.  The code was only checking the first line
of the output and because of the long FileSystem name, that
was the only text on that line, thus the available disk space
fields were not found by the installer.
The code was changed to check the following line in the output
if the installer determines the FileSystem field was too long
to fit it all on one line.
Temporary fix
This fix will update a class file within the jar file that
is causing the problem. The user must point to the specific
jar file using the EFIX_JAR property.
ie: java -jar -DEFIX_JAR=/opt/was_ae_ptf_2.jar PQ63672_eFix.jar
Comments
APAR information
APAR number PQ63672
Reported component name WEBPSHERE AE HP
Reported component ID 5630A2203
Reported release 400
Status CLOSED PER
PE NoPE
HIPER NoHIPER
Submitted date 2002-07-30
Closed date 2002-09-16
Last modified date 2003-03-25

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:
PQ68501

Modules/Macros
PTFINSTL          

SRLS

Fix information
Fixed component name WEBPSHERE AE HP
Fixed component ID 5630A2203

Applicable component levels
R400 PSY    UP


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 400
Software edition:
Reference #: PQ63672
IBM Group: Software Group
Modified date: Mar 25, 2003