PQ72692: WEBSPHERE 4.0 INFOCENTER INSTALLATION INSTRUCTIONS DO NOT INCLUDE INSTRUCTIONS FOR REMOTE WEBSERVER/PLUGIN INSTALL

 Fixes are available

4.0.6: WebSphere Application Server Version 4.0 Fix Pack 6
5.0.2: WebSphere Application Server Version 5.0 Fix Pack 2 (Version 5.0.2)



APAR status
Closed as documentation error.

Error description
Installation instructions in the WebSphere 4.0 InfoCenter do not
include instructions for installing a remote webserver and the
plugin. Customers do not have clear instruction on the steps
necessary to successfully install and set up a remote webserver
and the plugin. Customers are not informed that the WebSphere
JDK is needed on the remote webserverto allow for installation
of FixPaks or fixes. Without the WebSphere directory structure
installed by installing the WebSphere JDK, updates to the remote
plugin must be performed manually and are prone to error.
Local fix
After verifying prerequisites have been met Customer should
install WebSphere 4.01 jdk and plugin, then install FixPak to
match Application server. Select update application server when
prompted during the FixPak install. It will verify that it is
plugin only and update the JDK, then select update the
iPlanet plugin if appropriate. See Solution #1050388 for
additional information.
Problem summary
****************************************************************
* USERS AFFECTED: Users of WebSphere Application Server,       *
*                 who attempt to update a Web server plug-in   *
*                 by applying a fix pack on a remote Web       *
*                 server machine.                              *
****************************************************************
* PROBLEM DESCRIPTION: A customer cannot use the fix pack      *
*                      installer to update a Web server        *
*                      plug-in if they install the plug-in     *
*                      by copying it from the WebSphere        *
*                      Application Server machine.             *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Some customers were attempting to update a Web server plug-in
by applying a fix pack to the remote Web server machine.
However, they never installed WebSphere Application Server on
the machine so they could not use the fix pack installer to
install a fix pack on the machine. There was no WebSphere
Application Server product on the machine to update. The
customer must use the WebSphere Application Server installer
to install the plug-in on the remote Web server machine. Just
deselect all features but the IBM HTTP Server (if using this
Web server) and the plug-in for the Web server. This installs
everything needed to use subsequent fix packs to apply service
to the plug-in.

The information in the InfoCenter clearly states that you must
use the WebSphere Application Server installer to install the
plug-in, if you intend to apply future fix packs to the
plug-in.
Problem conclusion
The information will appear in the V5.0.1 InfoCenter after
April 15, 2003.

The information will also appear in the external site
after May 23, 2003.
Temporary fix Comments
APAR information
APAR number PQ72692
Reported component name WEBSPHERE AE SO
Reported component ID 5630A2202
Reported release 400
Status CLOSED DOC
PE NoPE
HIPER NoHIPER
Submitted date 2003-04-01
Closed date 2003-04-15
Last modified date 2004-06-02

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:
PQ74546

Modules/Macros

SRLS

Fix information

Applicable component levels


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 400
Software edition:
Reference #: PQ72692
IBM Group: Software Group
Modified date: Jun 2, 2004