Weekly email notification about IBM product updates with "My support" (enhanced)
 Technote (FAQ)
 
Problem
Receive a custom email each week with important news about the IBM® products you select. My Support email can now include technotes, release notes, education, and more. If you already receive weekly emails, update your profile today with the new options!
 
Cause
If you need useful information about IBM® product support in a timely manner, register for My support.
 
Solution

Get to My Support from any Support page
If you are new to My Support, register
Update your profile to select new products
Update your profile to include new content
Register for other useful emails
See a sample email
Related information



Get to My Support from any Support page




You can start by taking a site tour (Flash media demonstration of how to use My Support).




If you are new to My Support, register


Regististration is simple and should take less than three (3) minutes!
  1. Open any Support page, including the IBM Software support page and the WebSphere software platform page.
    • From the right column, select My support.



      OR

    • From the left column, select Support > My support.




  2. Select register now to create a new User ID:




  3. Enter your email address as your IBM ID:




  4. Fill out your user information and press Enter. Name and business address are required:


    (this page is faded out)


  5. Click Continue to start using your new user ID:




  6. Log in using your new user ID:




  7. Add the products you use to your profile:






Update your profile to select new products

Select products for your weekly email:
  1. Open the Edit Profile tab and click on Add Products.
  2. Choose product category, such as Software.
  3. Choose product segment, such as Application Servers.
  4. Choose product sub-segment, such as Distributed Application & Web Servers.
  5. Click on products to be reported, such as IBM HTTP Server and WebSphere Application Server.
  6. Click Add products.












Update your profile to include new content

Select content type for your weekly email:
  1. Open the Subscribe to email tab.
  2. Select Software from menu. You can also define unique email content for other IBM product areas, such as "Personal computing" and "Server".
  3. Select Please send these documents by weekly email.
  4. Select types of documents to include in your email. We currently recommend the following:
    • Downloads and drivers
    • Flashes
    • Forums/discussion groups
    • Problem solving information
    • Product Information and publications

      Note: If you registered for My support prior to 2005, you might ONLY be already registered for Downloads and drivers and Flashes.

  5. Click Update.




  6. Review your list, then sign-out.




  7. Your weekly email should arrive the beginning of the next week.



Register for other useful emails

Register to receive other useful emails each week:



See a sample email

The following is an abridged example of a weekly email:
  • This profile includes all document types, but only newly-published downloads were chosen for inclusion in the email.

  • This customer receives notifications from the Application Server category on the following products:

    • WebSphere Application Server - Distributed Application & Web Servers

    • WebSphere Application Server Enterprise - Distributed Application & Web Servers

Sample Notification:




 
 
Related information
IBM Software Support
My Support portal
WebSphere developerWorks
WebSphere Redbooks
Latest Support news
IBM Press
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers IBM HTTP Server
Application Servers IBM HTTP Server for z/OS and OS/390
Application Servers WebSphere Application Server - Express
Application Servers WebSphere Application Server Enterprise
Application Servers WebSphere Application Server for z/OS
Application Servers WebSphere Edge Server
Software Development WebSphere Studio Application Developer
Business Integration WebSphere Business Integration Server Foundation
Application Servers IBM Support for Apache Geronimo Installation Linux, Solaris, Windows 1.0 Entry, Enhanced
Application Servers WebSphere Application Server Community Edition General AIX, Windows, Solaris, Linux 1.0 Entry, Enhanced, Elite
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s): HP-UX
Software version: 4.0
Software edition:
Reference #: 1159292
IBM Group: Software Group
Modified date: Sep 8, 2005