PQ59264: CUSTOMER IS ENCOUNTERING THE REPORTED PROBLEM BECAUSE THE PLUGINFAILS TO SEND BACK THE APPROPRIATE RETURN CODE TO THE WEBSERVER

APAR status
Closed as program error.

Error description
Customer is encountering the reported problem because the plugin
to send back the appropriate return code to the webserver.
Problem with custom defined error pages that areconfigured with
the appserver. It seems this is working fine whenappserver is
running. They are facing problem when the default server
(appserver) is stopped. Insteadof getting custom error page,
they are getting "Page cannot be displayed" message.(The usual
message when you try to access the webserver while it is
stopped:
Local fix Problem summary
****************************************************************
* USERS AFFECTED: All WebSphere Application Server users       *
*                 using the Netcape 3.6 or Iplanet plugin.     *
****************************************************************
* PROBLEM DESCRIPTION: When requesting a WebSphere resource    *
*                      when the appserver is not started       *
*                      the generic 404 error page is           *
*                      displayed instead of an error           *
*                      500 page.                               *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When the appserver is not started the plugin fails to send
back the correct error code to the webserver.
Problem conclusion
Modifed the NS plugin to return the correct error code back
to the webserver so that Error 500 is displayed in the
browser.
Temporary fix Comments
APAR information
APAR number PQ59264
Reported component name WEBSPHERE AE SO
Reported component ID 5630A2202
Reported release 400
Status CLOSED PER
PE NoPE
HIPER NoHIPER
Submitted date 2002-03-20
Closed date 2002-03-20
Last modified date 2002-03-20

APAR is sysrouted FROM one or more of the following:
PQ57106

APAR is sysrouted TO one or more of the following:

Modules/Macros
PLUGIN          

Fix information
Fixed component name WEBSPHERE AE SO
Fixed component ID 5630A2202

Applicable component levels
R400 PSY    UP


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 400
Software edition:
Reference #: PQ59264
IBM Group: Software Group
Modified date: Mar 20, 2002