When uninstalling SequeLink 5.0 it
is very important that you shutdown the SequeLink Agent and data
access services prior to the uninstallation. Otherwise, you get a corrupt
swandm.ini and uninstallation fails. Please check to see if
any SequeLink services
are still active in the Control Panel or Services panel.
Perform the following steps to manually uninstall
the SequeLink server.
- Use the NT Resource Kit service removal utility
(instsrv.exe) to remove any existing services. Here are some examples of
the commands to issue from a DOS window to remove the SLAgent50 and
SLOracle50 services:
instsrv SLAgent50 remove
instsrv SLOracle50 remove
- Remove the lines that reference the SequeLink 5.0
Services (SLAgent50, SLOracle50, and so on) from the services file in the
directory c:\WINNT\system32\drivers\etc (where c:\WINNT is the directory where
Windows NT is installed).
- Delete or rename the SequeLink 5.0 program
directory. This defaults to C:\program files\merant\slserver50.
- Try to launch the SequeLink installer as follows:
msiexec /I "" DELETESERVERONUNINSTALL=0
Run this command in the directory where your installation files are located.
If this does not work, you might have a cached
SequeLink msi file or a reference to the msi file somewhere on the system.
This is the case if, when you launch the installer, you are given the
choice to Modify, Repair or Remove the software instead of installing a
new copy. If this happens, look for:
- An actual SequeLink msi file in the
WINNT\Installer directory. The files in this directory are named by a GUID
or a hex address. To determine which file pertains to SequeLink, double
click the file to launch the installer and read the title bar of the
installer window to determine the product to which the file corresponds.
When you determine which file pertains to the SequeLink server, write
down the name of the file, then remove the file. Remember to write down
the name, because there is a key of the same name in the registry that you
must delete.
Check the following sections:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Look for the keys identified by a GUID. Check the values for these keys
in the right pane of regedit to determine which key pertains to SequeLink
Server. If a key exists, delete it after deleting any of the
c:\winnt\installer\ folders labeled by the same GUID
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\LocalPackages
The keys under this section should each contain a reference to one of the
*.msi files in C:\WINNT\Installer. If there is still a key referring to
the SequeLink .msi file, delete the entire key, not just the value that
has the .msi reference.
- Verify that you do not have any other
swandm.ini files on your system. If you do, remove the directories
containing this SequeLink file.
- Remove all slserver.log files from your
system, reboot the machine and reinstall. After reinstallation, take a
look at the newly created slserver.log file for more
information.
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