PQ76612: WAS 4.0 PTF 6 PRE-INSTALLATION FAILS IN CHECKING FOR CORRECT LEVEL OF GSKKM.RTE. GSKIT FAILS TO INSTALL.

 A fix is available

4.0.7: WebSphere Application Server Version 4.0 Fix Pack 7



APAR status
Closed as program error.

Error description
Current environment before upgrade to 4.0.6 AE :
WAS 4.0.5 AE   AIX 4.3.3 ML10 IHS 1.3.19.4 gskkm.rte 5.0.4.84
Customer is upgrading to 4.0.6 AE. After removing previous efixe
s he installs WAS PTF 6.
After applying ptf6 to the Web Server the following could be
found in
Summary_ptf_6_2003-06-26-11:43:45.log :
>Pre-installation Failure/Warning Summary
>----------------------------------------
>Name                      Level           Pre-installation
Failure/Warning
>---------------------------------------------------------------
--------
--------
>gskkm.rte                 5.0.4.56        Already installed
>
>2003-06-26-11:46:50 rc = 0
>The update of GSKit was successful.
>
>The IBM HTTP Server update was successful.
So there is a mismatch in verifing gskkm.rte and the GSKIT
fails to install. The customer ended up unpacking the PTF 6 and
found the 5.0.5.65 gskkm.rte and mannually installed it to
resolve his problem. After sending this to L3 WASINS they have
replied with the following :
I talked with the IHS team and it
appears that the install script should be changed to from this:
./LogEvent.sh installp -acgXd $IHS_UPDATE_HOME all
to this:
./LogEvent.sh installp -acgXd $IHS_UPDATE_HOME/gskkm.rte gskkm
Local fix
The customer resolved his problem by unpacking the PTF 6 and
manually installing 5.0.5.65 gskkm.rte.
Problem summary
****************************************************************
* USERS AFFECTED: WebSphere Application Server users           *
*                 installing Fix Pack 4.0.6 on AIX.            *
****************************************************************
* PROBLEM DESCRIPTION: During the Fix Pack 4.0.6 installation  *
*                      the GSKit fails to upgrade on AIX.      *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
During the Fix Pack 4.0.6 installation the installer attempts to
upgrade GSKit to version 5.0.5.65.  The command used on AIX to
upgrade the GSKit version is:
installp -acgXd $IHS_UPDATE_HOME all
However, this command results in the following message:
Pre-installation Failure/Warning Summary
--------------------------------------------------------------
Name       Level           Pre-installation Failure or Warning
--------------------------------------------------------------
gskkm.rte  5.0.4.56        Already installed

2003-06-26-11:46:50 rc = 0
The update of GSKit was successful.

The result is the GSKit is not upgraded to the 5.0.5.65 version.
Problem conclusion
The fix pack installation script for AIX was modified to change
the GSKit upgrade command from:
./LogEvent.sh installp -acgXd $IHS_UPDATE_HOME all
to
./LogEvent.sh installp -acgXd $IHS_UPDATE_HOME/gskkm.rte gskkm
Temporary fix Comments
APAR information
APAR number PQ76612
Reported component name WEBSPHERE AE AI
Reported component ID 5630A2200
Reported release 400
Status CLOSED PER
PE NoPE
HIPER NoHIPER
Submitted date 2003-07-22
Closed date 2003-07-31
Last modified date 2003-07-31

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Modules/Macros
PTFINSTL          

SRLS

Fix information

Applicable component levels
R400 PSY    UP


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 400
Software edition:
Reference #: PQ76612
IBM Group: Software Group
Modified date: Jul 31, 2003