eFix (APAR): pq57814 Status: e-fix For Release: WebSphere 4.0.2 For Edition: WebSphere AE For Operating System: All supported by WebSphere Supersedes eFixes: Related eFixes: CMVC defect: PQ57814 Byte size of APAR: 844k Date: 02/13/02 Description/symptom of problem: Security fails after a period of time. The exception as follows: JSAS0240E: Login failed. Verify the userid/password is correct. SecurityColla A SECJ0053E: Authorization failed for /root while invoking (Home)demoUser findByPrimaryKey(com.ibm.commerce.user.objects.Member Key):0 securityName: /root;accessID: /root is not granted any of the required roles: WCSecurityRole ExceptionUtil X CNTR0019E: Non-application exception occurred while processing method findByPrimaryKey: com.ibm.websphere.csi.CSIException SECJ0053E: Authorization failed for/root while invoking (Home)demoUser findByPrimaryKey(com.ibm.commerce.user.objects.MemberKey):0 security Name: /root;accessID: /root is not granted any of the required roles: WCSecurityRole This is caused by excessive file handles being opened for /etc/wsserver.key and never closing them resulting in various errors indicating that files can't be opened because no more file handlers are available Directions to apply efix: 1) Create temporary "efix" directory to store the zip/tar file: AIX: /tmp/WebSphere/efix Solaris/Linux: /tmp/WebSphere/efix Windows: c:\temp\WebSphere\efix 2) Copy zip/tar file to the directory 3) Unzip/untar the file 4) Shutdown WebSphere 5) Run the jar file with the following command answering questions/prompts as they appear: java -jar -TargetDir <> 6) Restart WebSphere 7) The temp directory may be removed but the zip/tar file should be saved. Do not remove any files created and stored in the /WebSphere/AppServer/efix/ directories. These files are required if an efix is to be removed. Directions to remove an efix: NOTE: EFIXES MUST BE REMOVED IN THE ORDER THEY WERE APPLIED. DO NOT REMOVE AN EFIX UNLESS ALL EFIXES APPLIED AFTER IT HAVE FIRST BEEN REMOVED. YOU MAY REAPPLY ANY REMOVED EFIX. Example: If your system has efix1, efix2, and efix3 applied in that order and efix2 is to be removed, efix3 must be removed first, efix2 removed, and efix3 re-applied. 1) Change directory to the efix location (/WebSphere/AppServer/efix/). 2) Shutdown WebSphere 3) Run the backup jar file with the following command: java -jar 4) Restart WebSphere