Fix (APAR): PQ78370 Status: Fix Release: 5.0.2,5.0.1,5.0.0 Operating System: All Supersedes Fixes: None CMVC Defect: PQ78370 Byte size of APAR: 9050 Date: 10/01/03 Abstract: Tivoli Performance Viewer error with WebSphere Portal performance data Description/symptom of problem: Tivoli Performance Viewer throws an error while replaying the recorded XML log file that has WebSphere Portal performance data. NOTE: YOU MUST FIRST DOWNLOAD THE EFIX INSTALLER TOOL IN ORDER TO INSTALL AN EFIX. The eFix Installer can be downloaded from the following link: http://www-3.ibm.com/software/webservers/appserv/support/index.html Directions to apply fix: 1) Create temporary "efix" directory to store the jar file: UNIX: /tmp/WebSphere/efix Windows: c:\temp\WebSphere\efix 2) Copy jar file to the directory 3) Shutdown WebSphere 4) Follow the eFix installation instructions that are packaged with the eFix Installer on how to install the eFix. 5) Restart WebSphere 6) The temp directory may be removed but the jar file should be saved. Do not remove any files created and stored in the /WebSphere/AppServer/efix/ directories. These files are required if an efix is to be removed. Directions to remove fix: NOTE: EFIXES MUST BE REMOVED IN THE ORDER THEY WERE APPLIED. DO NOT REMOVE AN EFIX UNLESS ALL EFIXES APPLIED AFTER IT HAVE FIRST BEEN REMOVED. YOU MAY REAPPLY ANY REMOVED EFIX. Example: If your system has efix1, efix2, and efix3 applied in that order and efix2 is to be removed, efix3 must be removed first, efix2 removed, and efix3 re-applied. 1) Shutdown WebSphere 2) Follow the instructions that are packaged with the eFix Installer on how to uninstall the eFix. 3) Restart WebSphere Directions to re-apply fix: 1) Follow instructions to remove efix. 2) Follow instructions to apply efix. Additional Information: ------------------------------------------------------------------