Troubleshooting and support for WebSphere DataPower XC10 Appliance

Troubleshooting tools have been collected together for ease of use when attempting to debug an issue.

Before you begin

You must be assigned the Appliance administration permission to perform these steps.

About this task

The steps to troubleshoot an issue are different for each problem. To help make relevant information available to you as quickly as possible, the log files and other tools for troubleshooting problems have been consolidated together for convenience. Use the following steps to help troubleshoot the issue you are experiencing. Not all steps are relevant for every problem.