The log files associated with WebSphere® DataPower® XC10 Appliance are
stored on the appliance. The viewable logs can be viewed directly
from the appliance using the user interface or
they can be downloaded to your local file system for review.
Before you begin
You must be assigned the Appliance administration permission
to perform these steps.
About this task
Log data is stored directly on the appliance. You can provide
the
trace.zip file to the IBM® Support team.
Procedure
- Navigate to and expand Logging. The log data is stored on the appliance. By expanding the Logging section,
you have access to the available logs using the log viewer and also
be able to download the available logs to your file system for additional
review.
- Click View current error file to
view the error log or click View current trace file to
view trace log. A new Web browser window is opened for
the log viewer. The log viewer is used to view the trailing 10 lines
of the log you selected. New log entries are appended into the log
viewer as they occur. The log viewer has several actions that control
the behavior of the log viewer.
- Click Pause to stop new log entries
from being appended. This action is only available if the
log viewer is accepting new entries.
- Click Restart for new entries
to be appended. This action is only available if the log
viewer is not accepting new entries.
- Click Clear to clear all the
data from the log viewer. This action is available whether
the log viewer is accepting new entries or if it is not accepting
new entries.
- Click Download log files to save
all the available logs to your file system. If you need
to view information regarding events that have already happened, then
you must use this link. A window is presented allowing you to open
the compressed file or save it to your file system. The trace.zip file
contains all the log files to provide to the support team.
- In the Configure trace levels section,
you can view or modify the trace levels. You can edit the
trace levels for the Administrative Console or
the Data Grid. For the administrative console,
you can change the output of the default logger to one of the following
trace levels:
- OFF
- SEVERE
- WARNING
- INFO
- FINE
- Add a trace string. Click Add trace setting and
enter in a valid trace string. The trace level for a new trace string
is set to INFO by default.
- Remove a trace string Click the remove icon
(
) next to a trace string to remove that trace string.
- Modify a trace level. Click the trace level
and select a new trace level in the drop-down menu. Click Save to
commit the new trace level for the specified trace string.
Results
After you have completed these steps, you have reviewed all
the available log data.