About this task
Step 3 towards the goal:
Making phone calls in web applications
The following
information must be configured on the server where the CEA system
application is running.
Procedure
- In the administrative console, click .
- Use the CEA settings page to select the Use
SIP CTI (ECMA TR/87) gateway for telephony access option
and configure the following fields:
Note: Set the following
fields based on the server that is running the PBX application.
- Host name or IP address
- Port - For the TCP Protocol, select the port SIP_DEFAULTHOST for
the server that is running the PBX application.
- Protocol (TCP)
- Superuser name
Attention: You can specify a Superuser
name on the CEA settings panel. The superuser corresponds
to a user, who is configured on the PBX, and has the ability to control
any phone that is configured on the PBX. Also, the superuser has the
ability to control multiple phones concurrently. This functionality,
however, is not supported on every PBX. The Cisco PBX requires that
you set a user name for each phone that you want to control. The Superuser name field on the CEA settings panel can only
pass a single user name; therefore, it can only control a single device.
To control multiple phones concurrently using the Cisco PBX, you must
derive the user name from the user credentials for this PBX. To accomplish
this task, ensure that the Extract user name from request check box is selected on the CEA settings panel.