About this task
Step 3 towards the goal:
Configuring external web service providers to use CEA
The following
information must be configured on the server where the CEA system
application is running.
Procedure
- In the administrative console, click .
- Use the CEA settings page to select the Use
SIP CTI (ECMA TR/87) gateway for telephony access option
and configure the following fields:
Note: Set the following
fields based on the server that is running the PBX application.
- Host name or IP address
- Port - For the TCP Protocol, select the port SIP_DEFAULTHOST for
the server that is running the PBX application.
- Protocol (TCP)
- Superuser name
Attention: - You can specify a Superuser name on the
CEA settings panel. The superuser corresponds to a user, who is configured
on the PBX, and has the ability to control any phone that is configured
on the PBX. Also, the superuser has the ability to control multiple
phones concurrently. This functionality, however, is not supported
on every PBX. The Cisco PBX requires that you set a user name for
each phone that you want to control. The Superuser name field on the CEA settings panel can only pass a single user name;
therefore, it can only control a single device. To control multiple
phones concurrently using the Cisco PBX, you must derive the user
name from the user credentials for this PBX. To accomplish this task,
ensure that the Extract user name from request check box is selected on the CEA settings panel.
- The CEA samples package includes a wsadmin (Jython) script library
that you can use to simplify the development and testing of scripts
that automate configuration changes. For further information, see
the wsadmin (Jython) scripting procedures for CEA information.