Site map
What is new in the Feature Pack for CEA
Setting up and using a Feature Pack for CEA demonstration environment
1. Install WebSphere Application Server and the Feature Pack for Communications Enabled Applications.
2. Create an application server profile for the Feature Pack for CEA.
Using the Feature Pack for CEA setup scripts
3. Install and start the sample IP PBX enterprise application.
Using the Feature Pack for CEA setup scripts
4. Install and start the PlantsByWebSphereAjax for CEA sample application.
Using the Feature Pack for CEA setup scripts
5. Install and start the Web service sample application.
Using the Feature Pack for CEA setup scripts
6. Verify that the CEA configuration settings are appropriate.
7. Download, install, and configure the free WebSphere Application Server, Express Talk Basic softphone.
8. Download, install, and configure the free X-Lite softphone.
9. Verify that the telephony system is functioning correctly.
10. Simulate customer service interactions to verify the setup and explore the basic features of the CEA widgets.
11. Simulate cobrowsing interactions to further explore the features of the CEA widgets.
12. Explore the CEA Web service sample application.
Installing and uninstalling the feature pack on distributed operating systems
New or updated for this feature pack
Installing the feature pack on distributed operating systems using the GUI
New or updated for this feature pack
Installing the feature pack on distributed operating systems silently
New or updated for this feature pack
Using the Feature Pack for CEA setup scripts
Updating the feature pack on distributed operating systems
New or updated for this feature pack
Rolling back the feature pack on distributed operating systems
New or updated for this feature pack
Uninstalling the feature pack from distributed operating systems using the GUI
New or updated for this feature pack
Uninstalling the feature pack from distributed operating systems silently
New or updated for this feature pack
Managing profiles on non-z/OS operating systems
New or updated for this feature pack
Profile concepts
New or updated for this feature pack
Profiles: File-system requirements
New or updated for this feature pack
Augmentation rules and limitations for feature packs on non-z/OS operating systems
New or updated for this feature pack
Managing profiles using commands
New or updated for this feature pack
Creating profiles enabled for a feature pack using the command prompt
New or updated for this feature pack
Augmenting a profile using the command prompt
New or updated for this feature pack
Unaugmenting a profile using the command prompt
New or updated for this feature pack
Managing profiles using the graphical user interface
New or updated for this feature pack
Creating management profiles with deployment managers
New or updated for this feature pack
Creating management profiles with administrative agents
New or updated for this feature pack
Creating management profiles for job managers
New or updated for this feature pack
Creating secure proxy profiles
New or updated for this feature pack
Creating cell profiles
New or updated for this feature pack
Creating custom profiles
New or updated for this feature pack
Creating application server profiles
New or updated for this feature pack
Augmenting profiles using the graphical user interface
New or updated for this feature pack
Managing profiles for non-root users
New or updated for this feature pack
Assigning profile ownership to a non-root user
New or updated for this feature pack
Granting write permission for profile-related tasks
New or updated for this feature pack
Changing ownership for profile maintenance
New or updated for this feature pack
Deleting profiles
New or updated for this feature pack
Installing the feature pack on z/OS systems
New or updated for this feature pack
Augmentation rules and limitations for feature packs on z/OS
New or updated for this feature pack
Configuring with the Profile Management Tool
New or updated for this feature pack
Using the Profile Management Tool to create z/OS standalone application servers with the Feature Pack for CEA installed
New or updated for this feature pack
z/OS customization worksheet: Standalone application servers with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to enable existing z/OS standalone application servers for the Feature Pack for CEA
New or updated for this feature pack
z/OS augmentation worksheet: Standalone application servers with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to create z/OS deployment managers with the Feature Pack for CEA installed
New or updated for this feature pack
z/OS customization worksheet: Deployment managers with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to enable existing z/OS deployment managers for the Feature Pack for CEA
New or updated for this feature pack
z/OS augmentation worksheet: Deployment managers with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to create z/OS managed (custom) nodes with the Feature Pack for CEA installed
New or updated for this feature pack
z/OS customization worksheet: Managed (custom) nodes with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to enable existing z/OS managed (custom) nodes for the Feature Pack for CEA
New or updated for this feature pack
z/OS augmentation worksheet: Managed (custom) nodes with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to create z/OS Network Deployment cells with the Feature Pack for CEA installed
New or updated for this feature pack
z/OS customization worksheet: Network Deployment cells with the Feature Pack for CEA
New or updated for this feature pack
Using the Profile Management Tool to create z/OS administrative agents with the Feature Pack for CEA installed
[Feature Pack for CEA Fix Pack 7 or later]
z/OS customization worksheet: Administrative agents with the Feature Pack for CEA
[Feature Pack for CEA Fix Pack 7 or later]
Using the Profile Management Tool to enable existing z/OS administrative agents for the Feature Pack for CEA
[Feature Pack for CEA Fix Pack 7 or later]
z/OS augmentation worksheet: Administrative agents with the Feature Pack for CEA
[Feature Pack for CEA Fix Pack 7 or later]
Configuring with the zpmt command
New or updated for this feature pack
zpmt command
New or updated for this feature pack
Variables for using the zpmt command to create z/OS standalone application servers with the feature pack enabled
New or updated for this feature pack
Variables for using the zpmt command to enable existing z/OS standalone application servers for the feature pack
New or updated for this feature pack
Variables for using the zpmt command to create z/OS deployment managers with the feature pack enabled
New or updated for this feature pack
Variables for using the zpmt command to enable existing z/OS deployment managers for the feature pack
New or updated for this feature pack
Variables for using the zpmt command to create z/OS managed (custom) nodes with the feature pack enabled
New or updated for this feature pack
Variables for using the zpmt command to enable existing z/OS managed (custom) nodes for the feature pack
New or updated for this feature pack
Variables for using the zpmt command to create z/OS Network Deployment cells with the feature pack enabled
New or updated for this feature pack
Variables for using the zpmt command to create z/OS administrative agents with the feature pack enabled
[Feature Pack for CEA Fix Pack 7 or later]
Variables for using the zpmt command to enable existing z/OS administrative agents for the feature pack
[Feature Pack for CEA Fix Pack 7 or later]
Applying maintenance to the Feature Pack for CEA on z/OS systems
New or updated for this feature pack
Accessing communications in business applications
Communications Enabled Applications concepts
CEA call flow
CEA collaboration flow
CEA iWidgets
Collaboration Dialog
Collaborative two-way forms
REST APIs in CEA
WebSphere Application Server default directories
CEA settings
Making phone calls in Web applications
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Copy the CEA widgets into the application you are enhancing.
6. Embed the widgets in the application you are enhancing for desktop browsers.
7. Embed the mobile widgets in the application you are enhancing.
8. Install and start the application that you have enhanced.
9. Test the application that you have enhanced.
Receiving call notifications in Web applications
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
5. Copy the CEA widgets into the application you are enhancing.
6. Embed the widgets in the application you are enhancing.
7. Embed the mobile widgets in the application you are enhancing.
8. Install and start the application you have enhanced.
9. Test the application you have enhanced.
Collaborating and cobrowsing in Web applications
1. Enable the system application.
2. Copy the CEA widgets into the application you are enhancing.
3. Embed the widgets in the application you are enhancing.
4. Embed the mobile widgets in the application you are enhancing.
5. Install and start the application you are enhancing.
6. Test the application you are enhancing.
Implementing two-way forms in Web applications
Accessing telephony services with Web services clients
1. Enable the system application.
2. Install the WSDL file.
3. Configure your application server to support the CEA Web service.
WebSphere Application Server default directories
4. Install and configure the IP PBX.
WebSphere Application Server default directories
5. Configure the IP PBX location.
6. Restart the application server.
WebSphere Application Server default directories
7. Develop an application.
8. Install and start the new application.
9. Test the new application.
Configuring external Web service providers to use CEA
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Install and configure the external Web service.
6. Configure the location of the third-party Web service WSDL.
7. Develop a new application that calls the REST interface.
8. Install and start the new application.
9. Test the new application.
Accessing telephony services with REST APIs
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Develop a new application that calls the REST interface.
6. Install and start the new application.
7. Test the new application.
Sharing data across two sessions with REST APIs
1. Enable the system application.
2. Develop a new application that calls the REST interface.
3. Install and start the new application.
4. Test the new application.
CEA custom properties
wsadmin (Jython) scripting procedures for CEA
[Feature Pack for CEA Fix Pack 5 or later]
Developing SIP communications applications
JSR 289 overview
SIP application router
Tuning considerations using the JSR 289 Application Router with multiple applications
Configuring SIP application routers
SIP application router collection
SIP application router settings
Application routing order settings
Application startup order settings
SIP container custom properties
Default application router rule collection
Default application router rule settings
Developing applications that use the Asynchronous Invocation API
Asynchronous Invocation API
Configuring multihomed hosting
Multihomed hosting
Configuring multiple proxy servers using a load balancer in a multihomed environment
Accessing communications in business applications
Communications Enabled Applications concepts
CEA call flow
CEA collaboration flow
CEA iWidgets
Collaboration Dialog
Collaborative two-way forms
REST APIs in CEA
WebSphere Application Server default directories
CEA settings
Making phone calls in Web applications
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Copy the CEA widgets into the application you are enhancing.
6. Embed the widgets in the application you are enhancing for desktop browsers.
7. Embed the mobile widgets in the application you are enhancing.
8. Install and start the application that you have enhanced.
9. Test the application that you have enhanced.
Receiving call notifications in Web applications
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
5. Copy the CEA widgets into the application you are enhancing.
6. Embed the widgets in the application you are enhancing.
7. Embed the mobile widgets in the application you are enhancing.
8. Install and start the application you have enhanced.
9. Test the application you have enhanced.
Collaborating and cobrowsing in Web applications
1. Enable the system application.
2. Copy the CEA widgets into the application you are enhancing.
3. Embed the widgets in the application you are enhancing.
4. Embed the mobile widgets in the application you are enhancing.
5. Install and start the application you are enhancing.
6. Test the application you are enhancing.
Implementing two-way forms in Web applications
Accessing telephony services with Web services clients
1. Enable the system application.
2. Install the WSDL file.
3. Configure your application server to support the CEA Web service.
WebSphere Application Server default directories
4. Install and configure the IP PBX.
WebSphere Application Server default directories
5. Configure the IP PBX location.
6. Restart the application server.
WebSphere Application Server default directories
7. Develop an application.
8. Install and start the new application.
9. Test the new application.
Configuring external Web service providers to use CEA
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Install and configure the external Web service.
6. Configure the location of the third-party Web service WSDL.
7. Develop a new application that calls the REST interface.
8. Install and start the new application.
9. Test the new application.
Accessing telephony services with REST APIs
1. Enable the system application.
2. Install and configure the IP PBX.
WebSphere Application Server default directories
3. Configure the IP PBX location.
4. Restart the application server.
WebSphere Application Server default directories
5. Develop a new application that calls the REST interface.
6. Install and start the new application.
7. Test the new application.
Sharing data across two sessions with REST APIs
1. Enable the system application.
2. Develop a new application that calls the REST interface.
3. Install and start the new application.
4. Test the new application.
Domain Resolver API
[Feature Pack for CEA Fix Pack 5 or later]
SIP proprietary header fields
[Feature Pack for CEA Fix Pack 5 or later]