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Download, install, and configure the free X-Lite softphone.

Map Step 8 towards the goal: Setting up and using a Feature Pack for CEA demonstration environment

About this task

To complete this set of tasks, you must know the host name or address and SIP_DEFAULTHOST port of the application server that is running the sample IP PBX application.

To view the port numbers assigned to a given server, first visit the following WebSphere® Application Server administrative console page: Application servers > servername , where servername is the name of the application server, for example: server1. Then display the Ports table that is located in the Communications category of settings.

Before you begin

Download, install, and configure the free WebSphere Application Server, Express Talk Basic softphone.

Procedure

  1. Download X-Lite from the CounterPath site, http://www.counterpath.com/x-lite.html.
  2. Run the X-Lite setup file. Then accept the default installation settings (including the option to start X-Lite after the installation completes).
  3. If the SIP Accounts window does not open automatically when X-Lite starts, click the menu (down arrow) button located near the top of the softphone. In the menu that opens, select SIP Account Settings.
  4. To configure X-Lite to serve as a phone for a customer service representative, add a new account with the following settings:
    1. Display name: CSR
    2. User name: CSR
    3. Domain: Host name or address of the application server that is running the sample IP PBX application, for example: localhost
    4. Register with domain and receive incoming calls: Selected
    5. If the application server is using the default SIP_DEFAULTHOST port (5060):
      1. Send outbound via domain: Selected
    6. If the application server is not using the default SIP_DEFAULTHOST port (5060):
      1. Send outbound via proxy: Selected
      2. Address: hostname:port, where hostname is the host name or address of the application server, and port is the SIP_DEFAULTHOST port of the application server, for example: localhost:5061.
    Avoid trouble Avoid trouble: If the softphone does not register with the IP PBX, ensure that the application server and the sample IP PBX application (commsvc.pbx) are running. Additionally, ensure that the SIP_DEFAULTHOST port is not being used by another application, such as an e-mail application.gotcha

What to do next

Verify that the telephony system is functioning correctly.

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Last updated: Jun 11, 2013 12:22:08 PM CDT
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