Collect appliance configuration and status information
only. In the command-line interface, run the following
command:
platform collect-pd <PDFileName>
If
you do not specify a file name, the collect-pd.txt file
is created by default. This file contains output from the appliance
status commands and network configuration details.
Collect appliance log and trace files. In the
command-line interface, run the following command:
platform must-gather <tarfilename> [<PDFileName>]
The
command creates a tar file that includes the appliance log and trace
files. You must specify a tar file name to run the command. This
command runs the platform collect-pd command before
creating the tar file.
Clear the log files. If your appliance has been
running for a long time period, the log files can be large. If your
tar file from the platform must-gather command
exceeds one gigabyte, you can run the following command to reset all
of the log files to zero length:
clear-logs
Copy the generated files off of the appliance to send to
IBM Support.
List the files that you generated with the following
command:
Console> file list
logsTest.tgz 1810748334 bytes created 2011-06-08 08:22:17-0500
collect-pd.txt 17477 bytes created 2011-06-08 08:18:34-0500
Copy the log files off of the appliance with the following
command:
Console> file put logsTest.tgz scp://root@linux010.myco.com:/opt/cp/logsTest.tgz
Password:*******