Verifying outbound connections from the appliance

Using the outbound connection function, you can confirm a network address is reachable from the appliance.

Before you begin

You must be assigned the Appliance administration permission to perform these steps.

About this task

The outbound connection function can aid in the troubleshooting effort to isolate a problem by confirming a target network address is reachable from the appliance. This tool is not relevant when debugging every issue, but serves as a convenient method to confirm a target network address is available and that connectivity to that network address is not hindered by a firewall or an issue with the network.

Procedure

  1. Navigate to Appliance > Troubleshooting.
  2. Expand Outbound Connections.
  3. Enter an IP address or fully-qualified host name. The network address entered in this field is used as the target address when the ping command is issued.
  4. Click Ping to perform the ping command to the network address you provided.
    • If the connection attempt to the network address you entered is successful, then you see the following icon: the success icon.
    • If the connection attempt to the network address you entered is not successful, then you see the following icon: the error icon.

Results

After successfully completing these steps, you have determined if a target address is currently reachable over the network from the appliance.

What to do next

Continue to troubleshoot the issue you are experiencing.