Web container troubleshooting tips

New feature New feature: This topic references one or more of the application server log files. Beginning in WebSphere Application Server Version 8.0 you can configure the server to use the High Performance Extensible Logging (HPEL) log and trace infrastructure instead of using SystemOut.log , SystemErr.log, trace.log, and activity.log files or native z/OS logging facilities. If you are using HPEL, you can access all of your log and trace information using the LogViewer command-line tool from your server profile bin directory. See the information about using HPEL to troubleshoot applications for more information on using HPEL.newfeat
If you are having problems starting a web module, or accessing resources within a particular web module:
If application server related calls fail during Servlet.init method, you can either: If the property to start servlets during application server startup is enabled, part of its startup process calls the Servlet.init method on its servlets when you start the web container. Therefore, when the web container is starts and calls the init method, other components such as Naming and Work Load Management may not be fully started yet. As a result, application server related calls may not work since all of the application server components may not be ready yet. Once the application server is 'ready for e-business', it is completely ready.

If none of these steps fixes your problem, check to see if the problem has been identified and documented by looking at the available online support (hints and tips, tech notes, and fixes). If you do not find your problem listed there contact IBM support.

For current information available from IBM Support on known problems and their resolution, refer to the IBM Support page.

IBM Support has documents that can save you time gathering information needed to resolve this problem. Before opening a PMR, see the IBM Support page.




Related concepts
Troubleshooting help from IBM
Related tasks
Modifying the default web container configuration
Viewing JVM logs
Related reference
Web module or application server stops processing requests
Related information
http://www.ibm.com/support/search.wss?rs=180&tc=SSEQTP&tc1=SSCMPDF
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Last updatedLast updated: Feb 6, 2014 8:11:25 PM CST
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