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Download, install, and configure the free X-Lite softphone.

Map Step 10 towards the goal: Setting up and using the communications enabled application samples

About this task

To complete this set of tasks, you must know the host name or address and SIP_DEFAULTHOST port of the application server that is running the sample IP PBX application.

To view the port numbers assigned to a given server, first visit the following WebSphere® Application Server administrative console page: Application servers > servername , where servername is the name of the application server; for example: server1. Then, display the Ports table that is located in the Communications category of settings.

Before you begin

Download, install, and configure the free Express Talk Basic softphone.

Procedure

  1. Download X-Lite from the CounterPath site, http://www.counterpath.com/x-lite.html.
  2. Run the X-Lite setup file. Then accept the default installation settings (including the option to start X-Lite after the installation completes).
  3. If you are using X-Lite 4.0, click Softphone > Account Settings. If you are using X-Lite 3.0, click menu that is located near the top of the softphone. In the menu that opens, select SIP Account Settings.
  4. To configure X-Lite to serve as a phone for a customer service representative, add a new account with the following settings:
    1. User name: CSR
    2. Domain: Host name or address of the application server that is running the sample IP PBX application; for example: localhost
    3. Display name: CSR
    4. Register with domain and receive incoming calls: Selected
    5. If the application server is using the default SIP_DEFAULTHOST port (5060):
      1. Send outbound using the domain: Selected
    6. If the application server is not using the default SIP_DEFAULTHOST port (5060):
      1. Send outbound using the proxy: Selected
      2. Address: hostname:port, where hostname is the host name or address of the application server, and port is the SIP_DEFAULTHOST port of the application server; for example: localhost:5061.
    Avoid trouble Avoid trouble: If the softphone does not register with the IP PBX, ensure that the application server and the sample IP PBX application (commsvc.pbx) are running. Additionally, ensure that the SIP_DEFAULTHOST port is not being used by another application, such as an email application.gotcha

What to do next

Verify that the telephony system is functioning correctly.

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Last updated: Jan 30, 2014 9:11:38 AM CST
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