Communications Enabled Applications concepts

Communications Enabled Applications (CEA) is a programming model that provides the ability to add dynamic web communications to any application or business process.

New feature New feature: You can take advantage of integrated telephony and collaborative web services to extend the interactivity of Enterprise and web commerce applications. With the CEA capability, Enterprise solution architects and developers can use a single core application to enable multiple modes of communication. Enterprise developers do not need to have extensive knowledge of telephony or Session Initiation Protocol (SIP) to implement CEA. The CEA capability delivers call control, notifications, and interactivity and provides the platform for more complex communications.newfeat
Using this simplified programming model for adding web-based communications, Enterprise developers can do the following:
CEA has two main services, telephony access and multimodal web interaction:

CEA is based on SIP-enabled services that use Representation State Transfer (REST) servlets and web services in a converged HTTP and SIP application. CEA includes a library of Dojo-style widgets for use in web applications. Dojo widgets are prepackaged components of JavaScript and HTML code that add interactive features that work across platforms and browsers. CEA widgets are extensible, allowing developers to customize them to handle more advanced tasks.

The CEA samples package includes three different sample applications that you can use to explore the telephony access and multi-modal web interaction services. To learn more, see the information on accessing the samples and setting up the communications enabled application samples.




Related concepts
Accessing the samples
CEA call flow
CEA collaboration flow
Related tasks
Setting up and using the communications enabled application samples
Samples documentation
Related information
SIP Servlet Specification 1.1
Concept topic Concept topic    

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Last updatedLast updated: Sep 19, 2011 7:16:32 PM CDT
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