Collector tool output

Use the collector tool to gather and analyze output from WebSphere® Application Server.

The first step in using the collector tool on your WebSphere Application Server product is to run the tool to produce a Java archive (JAR) file as output. The second step in using the collector tool is to analyze its output. The preferred method of performing this analysis is to send the JAR file to IBM® Support for analysis. However, you can use this topic to understand the content of the JAR file if you perform your own analysis.

You can view the files contained in the JAR file without extracting the files from the JAR file. However, it is easier to extract all files and view the contents of each file individually. To extract the files, use one of the following commands:

Wasenv.jar stands for the name of the JAR file that the collector tool creates.

The JAR file contains:

Tips and suggestions

  • Unzip the JAR file to an empty directory for easy access to the gathered files and for simplified cleanup.
  • Check the collector.log file for errors:
    • Some errors might be normal or expected. For example, when the collector attempts to gather files or directories that do not exist for your specific installation, it logs an error about the missing files.
    • A non-zero return code means that a command that the collector tool attempted to run does not exist. This might be expected in some cases. If this type of error occurs repeatedly, there might actually be a problem.
  • [Linux] [AIX HP-UX Solaris] The OS/commands file has the location of all commands used. If you are missing command output, check this file to see if the command was found.
  • [Linux] [AIX HP-UX Solaris] The collector runs some shell scripts. The shell script output is saved in files in the OS directory, while the corresponding debug information is saved in the debug directory. If the output of a shell script is missing, check the corresponding file in the debug directory.
  • [Windows] The OS directory contains a file named installed.out. This file contains a list of programs found in the Add/Remove Programs list. This same information is contained in the file Desktop\My Computer\Control Panel\Add/Remove Programs\Install/Uninstall.



Related tasks
Gathering information with the collector tool (deprecated)
Related reference
collector command - summary option
Reference topic Reference topic    

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