Map Setting up and using the communications enabled application samples

You can set up a single-server environment to use the computer telephony integration (CTI) and web collaboration capabilities of IBM® WebSphere® Application Server Version 8.0.

About this task

Set up your environment to demonstrate the communication-enabling capabilities of WebSphere Application Server.

Procedure

  1. Install WebSphere Application Server.
  2. Download and extract the communications enabled application samples.
  3. Use the setup scripts to create an application server profile and set up the sample applications.
  4. Manually create an application server profile to host the sample applications.
  5. Manually install and start the sample IP PBX enterprise application.
  6. Manually install and start the PlantsByWebSphereAjax for CEA sample application.
  7. Manually install and start the web service sample application (commsvc.ws.sample.ear) that is located in the installableApps directory of the CEA samples package.
  8. Verify that the CEA and virtual host configuration settings are appropriate.
  9. Download, install, and configure the free Express Talk Basic softphone.
  10. Download, install, and configure the free X-Lite softphone.
  11. Verify that the telephony system is functioning correctly.
  12. Simulate customer service interactions to verify the setup and explore the basic features of the CEA widgets.
  13. Simulate cobrowsing interactions to further explore the features of the CEA widgets.
  14. Explore the CEA web service sample application.

Results

You have successfully set up an environment to demonstrate the communication-enabling capabilities of this product.



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Last updated: Sep 19, 2011 6:13:59 PM CDT
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