Verify that the CEA and virtual
host configuration settings are appropriate.
Procedure
-
Display the following WebSphere® Application Server administrative
console page: . Then, verify that the following settings
are appropriate, paying particular attention to the settings, Enable
communications service and Port.
- Communications Enabled Applications services
- Enable communications service: Selected
- REST interface
- Context root: /commsvc.rest
- Virtual host: default_host
- Maximum hold time: 30 seconds
- Telephony access method
- Use SIP CTI (ECMA TR/87) gateway for telephony access: Selected
- Host name or IP address: localhost
- Port: Specify the SIP_DEFAULTHOST port of the application server.
To determine the correct value, visit the following administrative
console page:
server1. Then display the Ports table
that is located in the Communications category of settings.
- Protocol: TCP
- Extract user name from request: Cleared
- Superuser name: ceauser
-
Configure the virtual host default_host. Display
the following administrative console page: . Click the virtual
host default_host. Next, click Host
Aliases. Finally, ensure that appropriate host aliases
exist for each of the following application server ports:
- WC_defaulthost
- WC_defaulthost_secure
- SIP_DEFAULTHOST
- SIP_DEFAULTHOST_SECURE
To determine the correct value (number) for each port, display
the following administrative console page: . Click the name of the appropriate
application server. Finally, display the Ports table that is located
in the Communications category of settings.
-
If you modified any of the configuration settings, complete
the following actions:
- Click OK to save the changes to the local
configuration.
- Click Save to save the changes to the master
configuration.
-
Restart (stop and start) the application server.
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