Authentication issues and limitations
This section contains issues and limitations related to authentication and login.
Multiple entities with the same principal name
Follow these steps to troubleshoot when the error, “multiple principals were found” is displayed during login.
Unable to authenticate when a repository is down
If one or more configured repository is down, you are unable to authenticate or stop WebSphere Application Server.
Unable to log in
Follow these steps to troubleshoot when you are unable to log in.
Unable to log in with a valid database repository login ID
Follow these steps to troubleshoot when you are unable to log in with a valid login ID that exists in the database repository.
Unable to log in with a valid LDAP repository login ID
Follow these steps to troubleshoot when you are unable to log in with a valid login ID that exists in the LDAP repository.
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Support issues and limitations
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