Release notes - IBM WebSphere Application Server

Links are provided to a description of the new functionality, the product support Web site, the product documentation, and to last minute updates, limitations, and known problems for IBM® WebSphere® Application Server Version 7.0 products.

Accessing last-minute updates, limitations, and known problems

Release notes are available on the product support Web site.

Accessing hardware and software requirements

Accessing documentation on the installation image

The following documentation is installed with the product.

Readme files
Several readme files are provided for the installation image for the base product:
  • The readme_en.html file in the root directory of the product CD-ROM is a shadow of the Launchpad application. It provides links to the installation procedures and documentation for all of the installable components on the product CD. Translated versions of the file are in the launchpad directory.
  • The readme.html file in the WAS directory points to this more detailed readme in the WAS directory and to the Getting Started Guide in the WAS/docs directory. This file is not translated.
  • The readme_en.html in the readme directory of each installable component, such as this file. The Launchpad links to this file for a description of installing the product. This file is also available from the readme directory in the root directory of the product CD-ROM.
Getting Started Guide
The InstallGuide_en.pdf and InstallGuide_en.html files in the WAS/docs directory provide detailed instructions for installing the base product. The information in the guide is derived from information in the online information center. The guide is not translated on the product CD; however, translated versions of the information center are available online.
Help files

The help files provide detailed instructions for completing tasks and for specifying settings in the graphical systems management tools. Use the help menus, links, or buttons provided in the tool interfaces to access the help files.

Accessing the most current Web documentation

For the entire documentation set for all WebSphere Application Server products, including the information center and Adobe® Acrobat PDF versions of the information, go to the WebSphere Application Server library page. All product documentation is in the information center, including versions of the installed help files.

Accessing the product support Web site

Contacting IBM Software Support

If you encounter a problem with this product, first try the following actions:
  • Following the steps described in the product documentation
  • Looking for related documentation in the online help
  • Looking up error messages in the message reference

If you cannot resolve your problem by any of the preceding methods, contact IBM Technical Support.

Purchase of IBM WebSphere Application Server entitles you to one year of telephone support under the Passport Advantage® program. For details about Passport Advantage®, visit the Passport Advantage page.

The number for Passport Advantage members to call for WebSphere Application Server support is 1-800-426-7378. Have the following information available when you call:
  • Your contract or Passport Advantage number.
  • Your WebSphere Application Server version and revision level, plus any installed fixes.
  • Your operating system name and version.
  • Your database type and version.
  • Basic topology data: how many machines are running, how many application servers, and so on.
  • Any error or warning messages that are related to your problem.



Related concepts
What is new in this release
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Last updated: Oct 21, 2010 3:36:59 AM CDT
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