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Communications Enabled Applications concepts

Communications Enabled Applications (CEA) is a functionality that provides the ability to add dynamic Web communications to any application or business process.

Avoid trouble: For a list of restrictions that are changed based on various service levels of the product, see the topic What is new in the Feature Pack for CEA.gotcha

The Feature Pack for CEA is a suite of integrated telephony and collaborative Web services that extends the interactivity of Enterprise and Web commerce applications. With the CEA capability, Enterprise solution architects and developers can use a single core application to enable multiple modes of communication. Enterprise developers do not need to have extensive knowledge of telephony or Session Initiation Protocol (SIP) to implement CEA. The CEA capability delivers call control, notifications, and interactivity and provides the platform for more complex communications.

The CEA functionality includes compliancy with SIP Servlet Specification 1.1 (Java™ Specification Request 289) in order to utilize the rich media capabilities of this specification. See the JSR 289 appendix for information about new features in JSR 289.

Using this simplified programming model for adding Web-based communications, Enterprise developers can do the following:
CEA has two main services, telephony access and multimodal Web interaction:

CEA is based on SIP-enabled services that use Representation State Transfer (REST) servlets and Web services in a converged HTTP and SIP application. CEA includes a library of Dojo-style widgets for use in Web applications. Dojo widgets are prepackaged components of JavaScript™ and HTML code that add interactive features that work across platforms and browsers. CEA widgets are extensible, allowing developers to customize them to handle more advanced tasks.




Related concepts
What is new in the Feature Pack for CEA
CEA call flow
CEA collaboration flow
Related information
SIP Servlet Specification 1.1
Concept topic    

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Last updated: Oct 21, 2010 12:58:21 PM CDT
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