Web module or application server stops processing requests

If an application server process spontaneously closes, or Web modules stop responding to new requests, it is important that you quickly determine why this stoppage is occurring. You can use some of the following techniques to determine whether the problem is a Web module problem or an application server environment problem.

If an application server process spontaneously closes, or Web modules running on the application server stop responding to new requests:
IBM Support has documents and tools that can save you time gathering information needed to resolve problems as described in Troubleshooting help from IBM. Before opening a problem report, see the Support page:



Related tasks
Monitoring performance with Tivoli Performance Viewer (TPV)
Starting the wsadmin scripting client using wsadmin scripting
Managing application servers
Related reference
Error Dump and Cleanup interface
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