This topic provides links to sources that may be helpful in troubleshooting
an installation problem for a WebSphere Application Server product on the
i5/OS operating system.
WebSphere Application Server offers several methods you can use
to troubleshoot problems. Which method you use depends on the nature of the
problem. Generally, you use a combination of these methods to determine the
cause of a problem and then decide on an appropriate method for its resolution.
Troubleshoot Step 1: Refer to troubleshooting documentation
for WebSphere Application Server for i5/OS
These resources provide
general troubleshooting assistance:
Troubleshoot Step 2: Install WebSphere Application Server
Version 6.1 for i5/OS
- Wrong version of i5/OS installed on your server
WebSphere Application
Server runs on i5/OS V5R3 or V5/R4. The product cannot be installed on prior
releases of i5/OS.
- IBM Development Kit for Java V1.5 is not installed
Local and
remote command-line installations require JDK 1.5. Install product 5722-JV1,
option 7 to obtain JDK 1.5. After installing option 7, you should reinstall
the cumulative PTF package and Java group PTF to pick up any JDK 1.5 specific
fixes.
- Host servers are not started or failed to start correctly
The
installation process requires that the i5/OS host servers be running. To start
the host servers, run this command from the CL command line.
STRHOSTSVR SERVER(*ALL)
If
errors other than "Host server daemon jobs unable to communicate using IPX."
occur when starting the host servers, follow the instructions in the error
message to fix the problem. Once the problem is fixed, start the host servers
and attempt to install WebSphere Application Server again.
- Installation fails due to "Object not found" or "Not authorized" errors
The
user profile of the user installing the product must have *ALLOBJ and *SECADM
special authorities.
Troubleshoot Step 3: Start WebSphere Application Server for
i5/OS
- Server does not start
Prerequisite software may
not be installed.
Read prerequisite validator tool for
more information.
- Port conflicts
Port conflicts may exist if you have a previous
version of WebSphere Application Server installed and running.
Read port validator tool for more information.