Use these tips to troubleshoot problems with messaging components.
On a Linux platform, you may find that embedded messaging is not removed when you uninstall the product silently using the SetRetainMQToTrue.active=false option.
To prevent this problem, either issue the uninstall command from a local machine, or use ssh instead of telnet to logon to the machine where you issue the uninstall command. For details on the uninstall command, see uninstall command .
To correct this problem after logging in, issue the following command for a real root login: su -
If none of these steps solves the problem, check to see if the problem has been identified and documented using the links in Diagnosing and fixing problems: Resources for learning. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.