IBM Support
Assistant is available on the
Installation and Migration Tools CD
and on the IBM site
at
http://www.ibm.com/software/support/isa/. IBM Support
Assistant offers the following components to help you with software questions:
- A search component, which helps you access pertinent Support information
in multiple locations.
- A support links component, which provides a convenient location to access
various Web resources such as IBM product sites, IBM support sites, and links to IBM news groups.
- An education component, which provides guided access
to IBM product
education web sites, including IBM Education Assistant modules.
- A service component, which helps you submit an enhanced problem report
that includes key system data to IBM. The data collector of the service component
supports problem-specific data collection.