WebSphere Application Server - Express, Version 6.0.x     Operating Systems: AIX, HP-UX, Linux, Solaris, Windows

Administration and administrative console troubleshooting tips

In WebSphere Application Server products, administrative functions are supported by:

The process must be running to use the administrative console. The wsadmin command line utility has a local mode that you can use to perform some administrative functions, even when the server process is not running.

When starting or stopping a server using a wsadmin interactive scripting session, you receive an exception indicating read timed out, for example:
WASX7015E: Exception running command: "$AdminControl startServer server1 Node1"; 
exception information:  com.ibm.websphere.management.exception.ConnectorException 
org.apache.soap.SOAPException: [SOAPException: faultCode=SOAP-ENV:Client; msg=Read 
timed out; targetException=java.net.SocketTimeoutException: Read timed out]
This exception occurs because the timeout value is too small. To fix this, increase the timeout value specified by the com.ibm.SOAP.requestTimeout property in the soap.client.props file in the install_root/profiles/profile_name/properties directory for a single server edition. The value you should choose depends on a number of factors such as the size and the number of the applications installed on the server, the speed of your machine, and the level of usage of your machine. The default value of the com.ibm.SOAP.requestTimeout property is 180 seconds.
If you have problems starting or using the administrative console or wsadmin utility, verify that the supporting server process is started and that it is healthy.

If none of these steps solves the problem, see if the specific problem you are having is addressed in the Installation completes but the administrative console does not start topic. Check to see if the problem has been identified and documented using the links in the Diagnosing and fixing problems: Resources for learning topic. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.

For current information available from IBM Support on known problems and their resolution, see the following topics on the IBM support page:
IBM Support has documents that can save you time gathering information needed to resolve this problem. Before opening a PMR, see the following topics on information gathering on the IBM support page:



Related tasks
Troubleshooting by task

Related reference
Troubleshooting installation problems

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Last updated: Jun 8, 2005 12:45:23 PM EDT
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