Errors while installing the product
If the WebSphere Application Server installation program indicates that
errors were encountered while installing the product:
- Browse the log files in the install_root/logs directory
and in the install_root/profiles/profile_name/logs directory
for clues. Pay particular attention to the main installation log file, log.txt.
- Check the command prompt from which the installation panel was launched
for error messages.
- Look up any error or warning messages in the message reference table by
selecting the "Reference" view in the information center navigation and expanding
the "Messages" heading.
- Review Troubleshooting installation.
If you do not see a problem that resembles yours, or if the information
provided does not solve your problem, see Obtaining help from IBM.