This topic provides a set of specific tips to help you troubleshoot problems with bus members.
[9/21/04 14:35:18:282 CDT] 00000031 ServletWrappe E SRVE0068E: Could not invoke the service() method on servlet /secure/layouts/stepsLayout.jsp. Exception thrown : java.lang.NullPointerException
This occurs in situations where your firewall product is configured to remove the private header information (Referer) from requests, because the WebSphere administrative console requires the header to contain the referer.
To solve this problem, you can either configure your firewall product to allow the private header information (Referer) in requests or disable the firewall product. For example, for information about configuring ZoneLabs to allow the referer in requests, see the Private Header Information (Referer) article at http://www.hotcomm.com/FAQ/FAQ_ZA.asp#referer.