Installation completes but the administrative console does not start
What kind of problem are you having?
If you can bring up the browser page, but the console behavior is inconsistent,
error prone, or unresponsive, try upgrading your browser. Older browsers
might not support all the features of the administrative console. For
a listing of supported Web browsers, see WebSphere Application Server detailed system
requirements
.
An "Internal Server Error", "Page cannot be found",
404, or similar error occurs trying to view the administrative console
Here
are some steps to try if you are unable to view the administrative console:
- If you are using the deployment manager for a multi-node configuration,
run the startManager command from the Network_Deployment_install_dir\bin directory.
- View the file for the application server or the deployment
manager to verify that the server supporting the administrative console has
started.
- Verify that the application server which supports
the administrative console is up and running.
- For a base configuration, the administrative console is deployed by default
on server1. Before viewing the administrative console, you must verify that
server1 is running. Do so by issuing the following command on the MVS console
to list active processes:
D A,L
Note: See z/OS MVS System Commands for information on how to use MVS
operator commands.
Check for the application server procedure name
of BB05ACR with the server short name of BB0S001. If it is not running, enter
the following command on the MVS console:START appserver_proc_name,JOBNAME=server_short_name,
ENV=cell_short_name.node_short_name.server_short_name
Example:
START BBO5ACR,JOBNAME=BBOS001,ENV=PLEX1.SY1.BBOS001
- For a network deployment configuration, the deployment manager runs the
administrative console. For example, to start the deployment manager, you
can issue the following command from the MVS console:
START BBO5DCR,JOBNAME=BBODMGR,ENV=PLEX1.PLEX1.BBODMGR
- View the joblog or sysprint for the application server or deployment manager
to verify that the server supporting the administrative console has started.
- Check the URL you use to view the console. By default, it is http://server_name:9080/admin,
where server_name is the host name.
- Try to
eliminate connection, address and firewall issues by pinging the server machine
from a command prompt, using the server name in the URL.
An "Unable to process login. Check user ID and
password and try again. " error occurs when trying to access console page
This
error indicates that security is enabled for WebSphere Application Server,
and that the user ID or password supplied is either invalid or not authorized
to access the console.
To access the console:
- If you are the administrator, use the ID defined as the security administrative
ID. This ID is stored in the WebSphere Application Server file security.xml.

Troubleshooting by task: What are you trying to do?

Troubleshooting installation problems
Searchable topic ID:
rtrb_consoleprobs
Last updated: Jun 21, 2007 9:56:50 PM CDT
WebSphere Application Server for z/OS, Version 5.0.2
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