Before you begin
These two messages indicate that this server could not determine the outcome from its superior. BBOT0020W, which describes the resource to which we could not provide an outcome, will always be accompanied by BBOT0019W (if you look in the server that is indicated by BBOT0020W, you should see a BBOT0019W message as well. See z/OS MVS Programming: Resource Recovery for more information on how to use the RRS panels and what administrative access (RACF access to the facility class, for example) is needed to resolve URs and remove interests.Why and when to perform this task
Use RRS panels to perform the following steps to view the outcome of other branches in the transaction and set the outcomes of InDoubt branches to match.Steps for this task
In the left-hand column labeled "S", enter "c" to commit or "b" to backout the UR that was identified in message BBOT0019W. Manually resolving the transaction can lead to mixed transaction outcomes across resource managers and servers.
Results
You know you are done when RRS marks the subordinate server as "restart anywhere." Determine this by choosing option 1 under "Browse and RRS log stream" and then choosing suboption 4 under "RRS Resource Manager Data log."