Preparing for a call to IBM service
When you report a problem to IBM service, you will need to provide as
much information as possible to help service personnel quickly resolve the
problem. The information you might need to send depends, in part, on the type
of problem you have encountered, and includes the following items:
Additionally, IBM service might request you to:
- Provide a description of the circumstances or scenario under which the
error occurs.
- Use the
VERBEXIT CBDATA
subcommand.
- Reset WebSphere variables that are for use only when directed by IBM
service.
- Set WebSphere variable values for the location service daemon address
space (same as those for servers, with the prefix " DAEMON_" ).

Using the IPCS VERBEXIT subcommand to display diagnostic data
Setting trace controls for IBM service
Setting dump controls for IBM service
Searchable topic ID:
rtrbcallibm
Last updated: Jun 21, 2007 9:56:50 PM CDT
WebSphere Application Server for z/OS, Version 5.0.2
http://publib.boulder.ibm.com/infocenter/wasinfo/index.jsp?topic=/com.ibm.websphere.zseries.doc/info/zseries/ae/rtrb_callibm.html