Use this overview task to help resolve a problem that you think is related to the WebSphere Messaging.
Why and when to perform this task
To identify and resolve problems that you think are related to WebSphere Messaging, you can use the standard WebSphere Application Server troubleshooting facilities. If you encounter a problem that you think might be related to WebSphere Messaging, complete the following stages. Some problems and their troubleshooting are specific to whether you are using the embedded WebSphere Messaging or WebSphere MQ as the JMS provider.
Steps for this task
For tips about solving problems related to the WebSphere Messaging, see Tips for troubleshooting WebSphere Messaging. If those tips do not help you fix the problem, complete the following general stages.
Check in the SYSPRINT or SYSOUT log for error messages with the prefixes MSGS and WMSG.