Why and when to perform this task
To work with a work item, you must claim the work item and then perform the actions needed to complete it. You can claim a work item that is in the ready state if you are a potential owner or the administrator of that work item. If you claim a work item, you become the owner of that work item and are responsible for completing it.
You can claim a ready work item from its Activity page; for example, by completing the following steps:
Steps for this task
This
action displays the Activity page, with Claim displayed
as an available action. This page also displays information about the process
to which the work item belongs and the output message for the work item. You
cannot change the fields displayed until you claim the work item.
This
action displays the Activity page, with Claim Activity displayed
as an available action. This page also displays the required user input and
the current output message for the work item. You cannot change the fields
displayed until you claim the work item.
Click Claim Activity.
Results
When you claim a work item, the My To Dos page is displayed.What to do next
To work on the work item, click its To Do Name. The Activity page is displayed with the output message fields enabled for you to work with.