Troubleshooting or problem determination
Note:
If
you would prefer to browse PDF versions of this documentation using your Adobe
Reader
, see the Troubleshooting PDF files available from www.ibm.com/software/webservers/appserv/infocenter.html
.
As an activity, troubleshooting or problem determination encompasses a
wide range of tasks that might need to be performed at any phase in product
usage. In addition to built-in preventative measures, the product provides
a variety of tools to make problem determination easier.

The troubleshooting section of the documentation helps you understand why
your enterprise application, application server, or product installation is
not working, and helps you resolve the problem.
There are several
ways to find information for diagnosing and resolving problems:
- For tips on investigating
common problems, organized by task, see Troubleshooting by task: What are you trying to do?.
- To look up the explanation
and recommended response for a particular WebSphere Application Server error
message, see the message reference.
- For help finding product
error and warning messages, interpreting messages, and configuring product
log files, see Working with message logs.
- Difficult problems might
require the use of product tracing, which exposes the low-level flow of control
and interactions among product components. For help understanding and using
product traces, see Working with trace.
- For help adding
log and trace capability to your own application, see Adding logging and tracing to your application.
- For help using product
utilities to diagnose the problem, see Working with troubleshooting tools.
- To find out how to look
up documented problems, common mistakes, product prerequisites, and other
problem-determination information on the IBM WebSphere Application Server
public web site, or to obtain technical support, see Obtaining help from IBM.
Searchable topic ID:
welc_troubleshooting
Last updated: Jun 21, 2007 8:07:48 PM CDT
WebSphere Business Integration Server Foundation, Version 5.0.2
http://publib.boulder.ibm.com/infocenter/wasinfo/index.jsp?topic=/com.ibm.wasee.doc/info/ee/ae/welc_troubleshooting.html