If you have not contacted IBM click: Mustgather: Read first for WebSphere Application Server
for z/OS.
ABENDEC3 RETURN CODE = 0413000x ONLY MustGather specific
information:
In WebSphere Application Sever 4.0, the Return Code will be 04130001.
In WebSphere Application Server 5.0, the Return Code will be 0413000x,
where x is 2-8 depending on the type of timeout.
IMPORTANT note: WebSphere Application Server issues ABENDEC3 for OTHER
reasons, other than timeouts. This information is for TIMEOUT Reason Codes
ONLY, RC=0413000x
WebSphere Application Server will attempt to capture an SVC DUMP, when
the ABENDEC3 RC=0413000x is issued.
Reasons for the SVC Dump NOT being captured could be the following:
- z/OS DAE (dump suppression) is suppressing the SVC DUMP
- No Dump Datasets Available on the z/OS system
If the SVC Dump is NOT generated automatically, then you may need to
set a SLIP Trap on the ABENDEC3, Disable DAE Suppression, or make Dump
Datasets available.
- SLIP command to set:
SLIP SET A=SVCD,COMP=EC3,JOBNAME=aaaa*, JOBLIST=aaaa*,
SDATA=(ALLNUC,CSA,GRSQ,LPA,LSQA,PSA,RGN,SQA,SUM,SWA,TRT), END
(Type the SLIP command on one line)
Where <aaaa*> is the jobname of the WebSphere address space, include
the '*' to capture both Control Region and Servant Region
You can include REASON=0413000x in the SLIP, where 'x' is the reason code
you are seeing.
You can include ADISLST=(C,H,P,S) in the SLIP, to capture any address
spaces which may have been Program Controlled, (PC'd) to (for example you
may want to include DB2 address space if DB2 is involved with the
failure).
- Disable DAE
Using IPCS on the system where the ABENDEC3 is occurring, use IPCS Option
3 (Utility), then option 5 (DAE), find the ABENDEC3 RC=0413000x entry, and
mark it 'T' (to take next dump)
Gather the following documentation:
- SVC Dump that is generated by WebSphere Application Server
(May contain several Address Spaces, depending on what the Server was
doing).
- JobLogs of the Failing WebSphere Server
This should include the ENTIRE job output, of ALL of the address spaces
(Control Region and Servant Region(s) )
You can use SDSF 'XDC' action character next to the jobname in the SDSF ST
Display, to 'Print' the entire job to a dataset.
Refer to Submitting Diagnostic Information to IBM for
instructions on how to FTP.
For a listing of all technotes, downloads, and educational materials
search the WebSphere Application Server support site
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