PQ89067: IF BACKOUTPTF.SH SCRIPT IS NOT RUN BEFORE USING SMP/ETO BACK OFF A SERVICE LEVEL THEN SERVERS WILL NOT START. | |||||||||||||||||||||||||||||||||||||||||||
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![]() APAR status Closed as program error. Error description If a customer does not run the backoutPTF.sh script before using SMP/E to back off a service level then a WTO message is issued, and the application servers will not start.Local fix Restore the maintenance, and run backoutPTF.sh script prior to using SMP/E to back off the service level. . If the WAS_HOME config hfs has been backed up prior to moving up in maintenance, then restoring the WAS_HOME portion of the hfs the corresponds to the service level that is backed up can will allow the application servers to start. Both the SMP/E and WAS_HOME config hfs will be in sync.Problem summary **************************************************************** * USERS AFFECTED: All users of WebSphere Application Server * * V5.0 for z/OS * **************************************************************** * PROBLEM DESCRIPTION: The post installer requires that the * * backoutPTF.sh script be run by the * * user before using SMP/E to restore off * * a service level. The server can not be * * started if the post installer backout * * procedure is not followed. * **************************************************************** * RECOMMENDATION: * **************************************************************** The post installer requires that the backoutPTF.sh script be run by the user before using SMP/E to restore off a service level. If the backoutPTF.sh script is not executed before backing out service, the post installer will not allow the WebSphere Application Server to start. When this condition is encountered, the WTO message 'BBOO0249E' is issued (and logged to the post installer log) and includes instructions on what actions a user must take to correct them: Example of WTO: SY1 +BBOO0249E INSTALLATION ROOT AND CONFIGURED ROOT ARE NOT RUNNING AT THE SAME SERVICE LEVEL. USE SMP/E TO RETURN TO LEVEL W5020010 AND THEN USE BACKOUTPTF.SH TO RETURN TO LEVEL W502006 BEFORE SMP/E RESTORING OFF After this message is issued, the server proc exits and the server is not started.Problem conclusion Support has been modified to give the user the option to start the server even though the post installer backout procedure was not followed. The operator is presented with a WTOR message, prompting them to whether or not the server should be started, regardless of failing the service level check. The following publication was revised as a result of APAR PQ89067: ________________________________________________________________ WebSphere Application Server V5 for z/OS Messages and Codes GA22-7915-01 ________________________________________________________________ This APAR requires changes to documentation. ________________________________________________________________ Chapter 1, pg. 44 (new message) BBOO0280E - string IS NOT A VALID REPLY Explanation: Reply to a previous message was not valid. The previous message is reissued. Programmer Response: Issue a valid reply to the reissued message. ________________________________________________________________ Chapter 1, pg. 44 (new message) BBOO0285A - CONFIGURED ROOT SERVICE LEVEL CHECK FAILED. REPLY 'CONTINUE' OR 'CANCEL'" Explanation: The post installer detected that the configured root is at a higher service level than the installation root - message "BBOO0249E" will have been issued. Programmer response: Reply with 'CONTINUE' to continue starting the Application Server even though the configured root is at a higher service level than the installation root. Reply with 'CANCEL' to cancel starting the Application Server. Normally, 'CANCEL' should be issued and the correct service level should be applied by following the "BBOO0249E" message instructions. ________________________________________________________________ APAR PQ89067 is associated with SERVICE LEVEL W502012 of WebSphere Application Server V5.0 for z/OS.Temporary fix Comments
APAR is sysrouted FROM one or more of the following: APAR is sysrouted TO one or more of the following: PQ89482 Modules/Macros
Publications Referenced
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Document Information |
Current web document: swg1PQ89067.html
Product categories: Software > Application Servers >
Distributed Application & Web Servers > WebSphere Application
Server for z/OS
Operating system(s):
Software version: 500
Software edition:
Reference #: PQ89067
IBM Group: Software Group
Modified date: Aug 4, 2004
(C) Copyright IBM Corporation 2000, 2009. All Rights Reserved.