MustGather: Nodeagent monitoring the WebSphere Application Server
 Technote (FAQ)
 
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Problem
Collecting data for problems with the IBM® WebSphere® Application Server monitoring policy by nodeagent component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Solution
If you already contacted support, continue to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.


Nodeagent does not properly monitor the Application Servers Specific Mustgather Information
  1. Describe the problem in detail and any possible work around found.

  2. Stop the NodeAgent and Application Server monitored.

    For v5.0 users, enable com.ibm.ws.management.*=all=enabled on the nodeagent and application server(s) in the Administrative Console under Troubleshooting > Logs and Trace > serverName > Diagnostic Trace Service.

    For v6.0 users, enable com.ibm.ws.management.*=all on the nodeagent and application server(s) in the Administrative Console under Troubleshooting > Logs and Trace > serverName > Change Log Detail Levels.

    Start the NodeAgent and Application Server being monitored to recreate the problem.

  3. Run the collector tool on all installs involved. See the Information Center specific to the version of Application Server you are running for additional information on running the collector tool.

  4. Follow instructions to send diagnostic information to IBM support.


What to do next
Once you have collected the preceding information, you can submit the diagnostic information to IBM support.

For a list of all technotes, downloads, and educational materials specific to System Management, search the WebSphere Application Server support site.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > System Management/Repository
Operating system(s): Windows
Software version: 6.1
Software edition:
Reference #: 1201624
IBM Group: Software Group
Modified date: Feb 16, 2007