WebSphere Administration Console throws 500 error in left hand panel after logging in
 Technote (troubleshooting)
 
Problem(Abstract)
SystemOut.log shows the following error:

[8/9/05 12:57:15:556 EDT] 585f915d WebGroup E SRVE0026E: [Servlet Error]-[]: java.lang.NullPointerException
at org.apache.jsp._banner._jspService(_banner.java:138)
at com.ibm.ws.webcontainer.jsp.runtime.HttpJspBase.service(HttpJspBase.java:89)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.ibm.ws.webcontainer.jsp.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:371)
at com.ibm.ws.webcontainer.jsp.servlet.JspServlet.serviceJspFile(JspServlet.java:736)
at com.ibm.ws.webcontainer.jsp.servlet.JspServlet.service(JspServlet.java:834)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.ibm.ws.webcontainer.servlet.StrictServletInstance.doService(StrictServletInstance.java:110)
at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._service(StrictLifecycleServlet.java:174)
at com.ibm.ws.webcontainer.servlet.IdleServletState.service(StrictLifecycleServlet.java:313)
at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service(StrictLifecycleServlet.java:116)
at com.ibm.ws.webcontainer.servlet.ServletInstance.service(ServletInstance.java:283)
at com.ibm.ws.webcontainer.servlet.ValidServletReferenceState.dispatch(ValidServletReferenceState.java:42)
at com.ibm.ws.webcontainer.servlet.ServletInstanceReference.dispatch(ServletInstanceReference.java:40)
at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.handleWebAppDispatch(WebAppRequestDispatcher.java:1147)
at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:643)
at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:207)
at com.ibm.ws.webcontainer.srt.WebAppInvoker.doForward(WebAppInvoker.java:80)
at com.ibm.ws.webcontainer.srt.WebAppInvoker.handleInvocationHook(WebAppInvoker.java:223)
at com.ibm.ws.webcontainer.cache.invocation.CachedInvocation.handleInvocation(CachedInvocation.java:71)
at com.ibm.ws.webcontainer.srp.ServletRequestProcessor.dispatchByURI(ServletRequestProcessor.java:222)
at com.ibm.ws.webcontainer.oselistener.OSEListenerDispatcher.service(OSEListener.java:334)
at com.ibm.ws.webcontainer.http.HttpConnection.handleRequest(HttpConnection.java:56)
at com.ibm.ws.http.HttpConnection.readAndHandleRequest(HttpConnection.java(Compiled Code))
at com.ibm.ws.http.HttpConnection.run(HttpConnection.java(Compiled Code))
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:672)
 
Cause
This is caused by a "_" in the machine hostname.
 
Resolving the problem
See this link http://www.ibm.com/support/docview.wss?uid=swg1PQ75492 for details.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Administrative Console (all non-scripting)
Operating system(s): Windows
Software version: 6.0
Software edition:
Reference #: 1214378
IBM Group: Software Group
Modified date: Oct 21, 2008