IKEYMAN (Key Management Utility) will not start on Windows 2003 when running releases of IBM HTTP Server V1.3.26 or V2.0.42
 Technote (troubleshooting)
 
Problem(Abstract)
When trying to start the Key Management Utility from either the command line (gsk5ikm.exe) or from the start menu (Start > Programs > IBM HTTP Server > Start Key Management Utility) nothing happens. There are no errors, pop-ups or any messages displayed indicating the cause of the failure to start.
 
Cause
The root cause of this issue is still under investigation and APAR PK12837 has been opened. However, IBM® development suspects the problem has something to do with the application of Windows® 2003 Service Pack 1 and the internal conflict between the IBM Global Security Kit and the internal Windows JRE.
 
Resolving the problem
Currently, there is a workaround for this problem which includes changing the compatibility mode of the key management utility shortcut.
  1. Select Start > Programs > IBM HTTP Server > Start Key Management Utility.


  2. Right-click on Start Key Management Utility and select Properties.


  3. Select the Compatibility tab.


  4. Select the Run this program in compatibility mode for: check box.


  5. From the pull-down list, select Windows 98/Windows ME.


  6. Click Apply and then click OK.

 
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > IBM HTTP Server > SSL
Operating system(s): Windows
Software version: 2.0.42
Software edition:
Reference #: 1219194
IBM Group: Software Group
Modified date: Oct 4, 2005