Unable to install GSKIT on Windows Platforms
 Technote (troubleshooting)
 
Problem(Abstract)
During the installation process of IBM® HTTP Server, GSKIT fails to install. No error messages are written to the logs to provide any indication of where the failure occurred.
 
Cause
On the Windows® platform, if a previous installation of GSKIT was not completely uninstalled, the remaining GSKIT components could trick the installer that GSKIT is already installed and exit the installation process.
 
Resolving the problem
Confirm that GSKIT was not installed by checking to see if the following directory exists:

Drive:\Program Files\ibm\GSK# (where # denotes the version number). If it does not exist continue.
  1. Confirm that there are no registry entries for GSKIT. To do this, go to Start > Run, enter regedit then click OK.
  2. Go to the key: HKEY_LOCAL_MACHINE\Software\IBM\GSK# (# denotes the version being installed).
  3. If this key exists, open it and click on the entry, currentVersion.
  4. In the right hand panel look for the entry installPath. This entry denotes the location where GSKIT was installed. Verify that GSKIT does not exist in this location. If it does not then continue.
  5. Backup your registry, then delete the GSK# key.
  6. Install GSKIT.
 
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > IBM HTTP Server
Operating system(s): Windows
Software version: 6.0.2.7
Software edition:
Reference #: 1231428
IBM Group: Software Group
Modified date: Oct 19, 2007