PK03904: ADMINCONSOLE - HELP IS CURRENTLY NOT AVAILABLE FOR THE REQUESTEDITEM

 Fixes are available

5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for AIX
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for HP-UX
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for Linux
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for AIX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for AIX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for HP-UX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Solaris
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Windows
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Linux
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Linux
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Solaris
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Windows
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Solaris
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Windows
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Solaris
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Windows
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for AIX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for AIX
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Linux
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for AIX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Windows
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for Windows
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for HP-UX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Solaris
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Solaris
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Windows
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Solaris
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for AIX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for AIX
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Linux
5.0.2.12: WebSphere Application Server 5.0.2 Cumulative Fix 12
5.1.1.6: WebSphere Application Server Version 5.1.1 Cumulative Fix 6
5.1.1.7: WebSphere Application Server Version 5.1.1 Cumulative Fix 7
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for HP-UX
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for AIX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Windows
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for HP-UX
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for AIX
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for AIX
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Linux
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for HP-UX
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Linux
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for HP-UX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Linux
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for HP-UX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Windows
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Solaris
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Windows
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for AIX
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Windows
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Solaris
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Solaris
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Linux
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Windows
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for HP-UX
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for AIX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Windows
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Solaris
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Windows
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for AIX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Linux
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for HP-UX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Solaris
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for AIX
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Windows
5.0.2.13: WebSphere Application Server 5.0.2 Cumulative Fix 13
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for HP-UX
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Linux
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for AIX
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Linux
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Windows
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Windows
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Linux
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for HP-UX
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for HP-UX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Linux
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for HP-UX
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Linux
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Solaris
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for AIX
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for HP-UX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for HP-UX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Linux
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Linux
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for HP-UX



APAR status
Closed as program error.

Error description
Some of the help page is not available in the adminconsole
One of the link is
Admin Console > Bottom Right Hand side > "Websphere Status" >
"Runtime Events" > messages > and click on help icon

WebSphere Application Server
Admin Console
Help Page
Local fix
Not Available
Problem summary
****************************************************************
* USERS AFFECTED: Websphere Application server users who use   *
*                 the Administrative Console to view Runtime   *
*                 messages and click on one of the Messages    *
*                 and then the "i" help icon on that page.     *
****************************************************************
* PROBLEM DESCRIPTION: When you click the "i" help icon on the *
*                      page describing one of the messages in  *
*                      the "Websphere Runtime Messages" panel  *
*                      in the administrative console you get   *
*                      a "help not found" error.               *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
From the Administrative console
 Servers->JMS Server -> runtime msessages ( 456 total message
for the Green icon)
If you select any one of the messages and click on it you see
another window pops up showing "Message Details."
Here if you select the "i" for help, you get "Help is currently
not availible for the requested item."
Problem conclusion
Modified the code to remove the help "i" icon from the page
describing messages.

We only need the help icon "i" for the  main panel "Websphere
Runtime Messages" in the administrative console.

The fix for this APAR is currently targeted for inclusion in
fixpack 5.0.2.12 and 5.1.1.5 Please refer to the Recommended
Updates page for delivery information:

http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix Comments
APAR information
APAR number PK03904
Reported component name WAS BASE 5.0
Reported component ID 5630A3600
Reported release 00W
Status CLOSED PER
PE NoPE
HIPER NoHIPER
Special Attention NoSpecatt
Submitted date 2005-04-08
Closed date 2005-05-20
Last modified date 2005-05-20

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Modules/Macros
WEBUI          

Publications Referenced

Fix information
Fixed component name WAS BASE 5.0
Fixed component ID 5630A3600

Applicable component levels
R003 PSY    UP
R00A PSY    UP
R00H PSY    UP
R00I PSY    UP
R00P PSY    UP
R00S PSY    UP
R00W PSY    UP
R103 PSY    UP
R10A PSY    UP
R10H PSY    UP
R10I PSY    UP
R10P PSY    UP
R10S PSY    UP
R10W PSY    UP


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 00W
Software edition:
Reference #: PK03904
IBM Group: Software Group
Modified date: May 20, 2005