|
Problem |
Collecting data for problems uninstalling WebSphere®
Application Server V6.1, V6.0, V5.1, or V5.0 on the AIX® platform.
Gathering this information before calling IBM® support helps familiarize
you with the troubleshooting process and saves you time. |
|
Cause |
Issues arising from manually uninstalling releases of
WebSphere Application Server V6.1, V6.0, V5.1, and V5.0 on AIX are
resolved by analysis of the AIX ODM VPD. The following describes the
procedure necessary to collect information about the AIX ODM VPD for IBM®
support. |
|
Solution |
If you have already contacted support, continue to the
component-specific MustGather information. Otherwise, click: MustGather:
Read first for all WebSphere Application Server products.
Uninstall specific MustGather information
The AIX ODM is a database repository. The VPD is a subset of tables from
the ODM which contains information about products installed on the system.
Sometimes, the ODM VPD can become corrupt. The WebSphere Application
Server product installer is especially sensitive to this corruption. If
the ODM VPD is corrupt, then it is necessary to clean up the corruption to
successfully install a new instance of WebSphere Application Server.
In situations where an ODM VPD cleanup fails, it might be necessary for
IBM Support to examine the content of the ODM VPD. The script named
ODMdump.sh, attached below, queries the relevant ODM VPD tables,
and places the content into a single compressed archive. This archive can
be sent to IBM support for further examination.
In order to use this script, follow this procedure:
- Log in to the AIX system as the root user.
- Create a temporary directory on the system.
- Transfer the attached script to the temporary directory.
- Run the following command in the temporary directory:
- Run the script using the following command:
- The script will produce a file named odmvpd_info.tar.gz.
Follow instructions to send
the file to IBM support for further analysis.
For a listing of all technotes, downloads, and educational materials
specific to uninstalling WebSphere Application Server, search the WebSphere
Application Server support site.
Download this script:
 |
|
|