Crash on Windows Server 2003 does not produce an Drwtsn32.log entry or a user.dmp file
 Technote (troubleshooting)
 
Problem(Abstract)
Normally, when an application fault causes a WebSphere® Application Server Java™ Virtual Machine (JVM) to crash, an entry is made to the Drwtsn32.log file and a user.dmp file is created.
 
Cause
Under some circumstances, when a segmentation fault occurs no entry or a partial entry is made to the Drwtsn32.log file and no user.dmp file is created. The problem is caused by a timing issue at the Microsoft® Windows® 2003 operating system level.
 
Resolving the problem
If you are experiencing an Application Server crash where a Drwtsn32.log file entry is truncated or not created and/or a user.dmp file is not produced, take the following steps:
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Crash
Operating system(s): Windows
Software version: 6.1
Software edition:
Reference #: 1210061
IBM Group: Software Group
Modified date: Mar 2, 2007