MustGather: Nodeagent startup and stop issues
 Technote (troubleshooting)
 
Problem(Abstract)
Collecting data for problems with the IBM® WebSphere® Application Server V5.0 System Management/Repository component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Resolving the problem
If you already contacted support, continue to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.
  1. Backup and purge the logs in the install_root/logs/nodeagent directory and in the install_root/logs/FFDC directory.
  2. Enable tracing on the nodeagent:
    - Make a backup copy of server.xml file for the nodeagent
    - Edit the server.xml file for the nodeagent located in WAS_BASE/config/cells/I/nodes/I/servers/nodeagent directory.
    - Find the TraceService xml tag section.
    - Modify the startupTraceSpecification entry to look like the following:
    com.ibm.*=all=enabled
    - Make sure enable is set to true.
    - Startnode with -trace option.
    example: ./startNode.sh -trace
    example: startNode.bat -trace
  3. Run the collector tool on the base node - See the Information Center for additional information on running the collector tool.
  4. Follow instructions to send diagnostic information to IBM support.
For a listing of all technotes, downloads, and educational materials specific to the System Management/Repository component, search the WebSphere Application Server support site.
 
Related information
Submitting information to IBM support
Steps to getting support
MustGather: Read first
Troubleshooting guide
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > System Management/Repository
Operating system(s): Windows
Software version: 5.1
Software edition:
Reference #: 1141393
IBM Group: Software Group
Modified date: Sep 14, 2004