TroubleShooting: Application Client problems for versions 5.0, 5.1, and 6.0
 Technote (troubleshooting)
 
Problem(Abstract)
Troubleshooting for Application Client problems in WebSphere® Application Server. This should help address common issues with this component before calling IBM® support and save you time.
 
Resolving the problem

1. Learning more 2. Troubleshooting 3. Collecting data

TroubleShooting steps to help resolve Application Client problems
  1. Are you using a compatible version of an Application Client for your server? You can check for this here.
    • If no, install the proper version of an Application Client.
    • If yes, continue to Question 2.

  2. Is there a problem installing the Application Client or installing maintenance to an Application Client?
    • If yes, review the Installation Instructions for the maintenance being applied in its Readme section, making sure you have downloaded the Application Client install package. If the following error occurs when upgrading the Pluggable Client read the information here:

      Can't load library "CLIENT_HOME\java\jre\bin\core.dll

    • If no, continue to Question 3.

  3. Does a security error such SECJ0395E occur when trying to connect to the server from the application client?
    • If yes, review this technote.
    • If no, continue to Question 4.

  4. Does an org.omg.CORBA.COMM_FAILURE occur when trying to connect to the server from the application client?
    • If yes, review this technote.
    • If no, continue to Question 5.

  5. Review the WebSphere Application Server V5, V5.1, or V6.0 Information Center, or the WebSphere Application Server Support site for additional information that might help you to resolve the problem.

What to do Next?
If the preceding troubleshooting steps did not solve your problem, see the MustGather for Application Client problems to continue investigation.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers WebSphere Application Server - Express AIX, HP-UX, Solaris, Windows 6.0, 5.1, 5.0
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Application Client
Operating system(s): Windows
Software version: 6.0.2
Software edition:
Reference #: 1245097
IBM Group: Software Group
Modified date: Aug 31, 2006