|
Abstract |
This WebSphere® Support Technical Exchange, conducted on
October 6, 2005, presented by William Carey, is designed to familiarize
you with the Service Request (SR) problem submission tool. With this tool,
you can submit and monitor PMRs electronically. Provided your company has
purchased a Passport Advantage maintenance contract, you can open and
update PMRs more efficiently. This tool gives you control, allows you to
easily attach files needed by Support and provides notification when your
PMRs have been updated. |
|
|
|
|
Content |
To replay this exchange, open the pdf and mp3 file below:
Presentation (in PDF format):
Audio (in MP3 format) Download
audio |
|
|
|
|
|
Original publication
date |
2005/10/4 |
|
|
Cross Reference information |
Segment |
Product |
Component |
Platform |
Version |
Edition |
Application Servers |
IBM Express Runtime |
Not Applicable |
Linux, Linux SuSE - iSeries |
2.1, 1.1 |
All Editions |
Application Servers |
IBM HTTP Server |
Not Applicable |
AIX, HPUX, Linux, Solaris, Windows |
6.0, 2.0 |
Edition Independent |
Application Servers |
IBM Support for Apache Geronimo |
Not Applicable |
Linux, Solaris, Windows |
1.0 |
Entry, Enhanced |
Application Servers |
WebSphere Application Server - Express |
General |
AIX, HP-UX, Linux, Solaris, Windows |
5.0, 6.0 |
|
Application Servers |
WebSphere Application Server Enterprise |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
4.0, 5.0 |
All Editions |
Application Servers |
WebSphere Extended Deployment |
General |
AIX, HP-UX, Linux, Solaris, Windows |
5.1, 6.0 |
All Editions |
Application Servers |
WebSphere Edge Server |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
5.0, 4.0, 3.0 |
Edition Independent |
Business Integration |
WebSphere Message Broker |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
6.0, 5.0, 2.1, 1.1 |
All Editions |
Business Integration |
WebSphere Event Broker |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
6.0, 5.0 |
All Editions |
Business Integration |
WebSphere MQ |
Not Applicable |
AIX, HP-UX, Linux, Solaris |
6.0, 5.3, 5.1 |
All Editions |
Business Integration |
WebSphere MQ Express |
Not Applicable |
Linux, Windows |
5.3 |
All Editions |
Business Integration |
WebSphere MQ Everyplace |
General |
AIX, HP-UX, Linux, Solaris, Windows |
1.1, 2.0 |
All Editions |
Business Integration |
WebSphere MQ Workflow |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
3.6, 3.5 |
All Editions |
Business Integration |
WebSphere Message Broker with Rules and Formatter Extension |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows |
6.0, 5.0, 2.1 |
All Editions |
Business Integration |
WebSphere Studio Application Developer Integration Edition |
Not Applicable |
Windows, Linux |
5.0 |
All Editions |
Business Integration |
WebSphere Integration Developer |
Not Applicable |
Linux, Windows 2000, Windows 2003, Windows XP Pro |
6.0 |
All Editions |
Business Integration |
WebSphere Process Server |
Not Applicable |
AIX, HP-UX, Linux, Solaris, Windows, Windows 2000 |
6.0 |
All Editions |
Software Development |
WebSphere Studio Asset Analyzer |
Not Applicable |
All Windows Platforms, AIX |
1.1, 2.2, 3.1, 4.1 |
All Editions |
Software Development |
IBM Asset Transformation Workbench |
Not Applicable |
Windows 2000, Windows XP |
1.1 |
All Editions |
Software Development |
WebSphere Studio Enterprise Developer |
Not Applicable |
Linux/390, Windows |
5.0 |
All Editions |
Application Servers |
Runtimes for Java Technology |
Java SDK |
|
|
|
|
|
|