PK21264; 5.0.2.9: Tivoli performance viewer hangs on client machine
 Downloadable files
 
Abstract
Tivoli@ performance viewer Log playback hangs.
 
Download Description
PK21264 resolves the following problem:

ERROR DESCRIPTION:
WebSphere@ Application Server V5.0.2.6
WebSphere Portal V5.0.2.2

Customer wants to monitor WebSphere Portal with Tivoli performance viewer.

If using Tivoli performance viewer on client machine where WebSphere Portal is not installed, Tivoli performance viewer client almost works with no problem. However, if trying to view the binary log of Tivoli performance viewer collected from WebSphere Portal, Tivoli performance viewer hangs

Extracted from tperfviewer_debug.log:

[RAUtils] getProcessType(): Detected <UnManagedProcess> on 9.189.57.68:8880:SOAP
com.ibm.websphere.management.exception.ConnectorException:
ADMC0009E: Failed to make the SOAP RPC call: invoke
at com.ibm.ws.management.connector.soap.SOAPConnectorClient.invokeTemplate(SOAPConnectorClient.java:594)

---- Begin backtrace for nested exception
[SOAPException: faultCode=SOAP-ENV:Client;
msg=com.ibm.ws.pmi.server.PerfLevelDescriptor; Local class not compatible: stream classdesc
serialVersionUID=2807497595173060747 local class
serialVersionUID=-5934872678821227124;
targetException=java.lang.IllegalArgumentException:
com.ibm.ws.pmi.server.PerfLevelDescriptor; Local class not compatible: stream classdesc
serialVersionUID=2807497595173060747 local class
serialVersionUID=-5934872678821227124]

LOCAL FIX:
n/a

PROBLEM SUMMARY

USERS AFFECTED:
All users using Tivoli Performance Viewer log playback

PROBLEM DESCRIPTION:
Tivoli Performance Viewer Log playback hangs

RECOMMENDATION:
Apply this fix:
Tivoli Performance Viewer log playback hangs due to an inconsistency in accessing the mbean when WebSphere Portal Server is installed.

PROBLEM CONCLUSION:
This APAR fixes the problem by ensuring a consistent mbean innovation for different components.

The fix for this APAR is currently targeted for inclusion in cumulative fix V5.02.17.

Please refer to the recommended updates page for delivery information:
General/swg27004980.html
 
Prerequisites
Please download the UpdateInstaller below to install this fix.
 
URL LANGUAGE SIZE(Bytes)
UpdateInstaller US English 7250000
 
 
Installation Instructions
Please review the readme.txt for detailed installation instructions.
 
URL LANGUAGE SIZE(Bytes)
Readme US English 6479
 
Download package
What is DD?
Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
PK21264-fix 04-10-2006 US English 16033 FTP DD
 
Technical support
Contact IBM Support using ESR (http://www-306.ibm.com/software/support/probsub.html), visit the WebSphere Application Server Support Web site (http://www.ibm.com/software/webservers/appserv/was/support/), or contact 1-800-IBM-SERV (U.S. only).
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
Problems (APARS) fixed
PK21264
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Hangs/Performance Degradation
Operating system(s): z/OS
Software version: 5.0.2.15
Software edition:
Reference #: 4012091
IBM Group: Software Group
Modified date: Apr 16, 2006