MustGather: Persistence Manager
 Technote (troubleshooting)
 
Problem(Abstract)
Collecting data for problems with the IBM® WebSphere® Application Server Enterprise Java™Beans component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Resolving the problem
If you have already contacted support, continue on to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.
Persistence Manager specific MustGather information
  • For releases of Application Server V6.1 with EJB 3.0 Feature Pack:
  • Does the application use the Enterprise JavaBeans 1.1 or Enterprise JavaBeans 2.0 specification?

  • Collect the files located in the following directory:

    install_root/profiles/profile_name/logs/server_name

  • Collect the FFDC logs located in the following directory:

    install_root/profiles/profile_name/logs/ffdc

  • Collect the following trace:

    *=info:EJBContainer=all:PMGR=all:JPA=all:openjpa=all

    Note: See Appendix A for steps on enabling the trace.

  • For releases of Application Server V6.0:
  • Does the application use the Enterprise JavaBeans 1.1 or Enterprise JavaBeans 2.0 specification?

  • Collect the files located in the following directory:

    install_root/profiles/profile_name/logs/server_name

  • Collect the FFDC logs located in the following directory:

    install_root/profiles/profile_name/logs/ffdc

  • Collect the following trace:

    *=info:EJBContainer=all:PMGR=all

    Note: See Appendix A for steps on enabling the trace.

  • For releases of Application Server versions 5.0 and 5.1:
  • Collect the files located in the following directory:

    install_root/logs/server

  • Collect the FFDC logs located in the following directory:

    install_root/logs

  • Collect the following trace:

    EJBContainer=all=enabled:PMGR=all=enabled

    Note: See Appendix A for steps on enabling the trace.


Appendix A: Enabling Enterprise JavaBeans persistence manager and Enterprise JavaBeans container traces
The following will step you through enabling an Enterprise JavaBeans trace. This is only required on the application server, not on the deployment manager or node agent:
  1. Start Application Server.

  2. Open the administrative console.

  3. Expand Servers > Application Servers > server_name.

  4. Select Diagnostic Trace Service.

  5. Add the trace string to the Trace Specification field.

    For example:

    EJBContainer=all=enabled:PMGR=all=enabled

  6. Click Apply and Save.

  7. Recreate the problem.

  8. Clear the trace string in the Trace Specification field:

    *=all=disabled

Follow instructions to send diagnostic information to IBM support.

For a listing of all technotes, downloads, and educational materials specific to the Enterprise JavaBeans Container component, search the WebSphere Application Server support site.
 
Related information
Submitting information to IBM support
Steps to getting support
MustGather: Read first
Troubleshooting guide
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > EJB Container
Operating system(s): Windows
Software version: 6.1
Software edition:
Reference #: 1200344
IBM Group: Software Group
Modified date: Nov 30, 2007