PQ73493: updateInstaller does not handle missing DTD files gracefully. Claims WebSphere not installed when attempting to apply Fix Pack | |||||||||||||||||||||||||||||||||||||||||||||||
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![]() APAR status Closed as program error. Error description Symptom: When using updateInstaller to apply Fix Pack to a remote webserver in order to update the plug-in, the updateInstaller will claim that WebSphere has not been installed. If using the Wizard, it will not proceed past the screen in which it asks which directory WebSphere was installed in. It is important to note that this situation applies to a REMOTE webserver - not the server on which the AppServer hasLocal fix been insta led. Typically, customers install only the plug-in on the remote webserver. The problem is that the WebSphere AppServer 5.0 base installation does not place necessary files in <WAS_HOME>/properties/version/dtd. (Customer was installing iPlanet plug-in). The updateInstaller looks for the presence of these files to confirm that WebSphere has been installed. When it cannot find these files, it claims that WebSphere was not installed at that location. The Fix Pack install cannot proceed, and the updateInstaller does not drop any logs. LOCAL FIX:ン Temporary workaround: The files from <WAS_HOME>/properties/version/dtd directory can be copied from the AppServer server to the corresponding directory on the remote webserver. The Fix Pack may then be applied to the remote webserver.Problem summary **************************************************************** * USERS AFFECTED: WebSphere Application Server users * * installing the WebSphere UpdateInstaller * * on to a remote web server machine. * * Note: This is a remote web server machine, * * not the WebSphere machine. * * The error message saying that WebSphere is * * not installed is deceiving to users. * **************************************************************** * PROBLEM DESCRIPTION: On a remote web server machine where * * only the WebSphere plugin was installed * * the WAS_HOME/properties/version/dtd * * directory is missing. This needs * * to be present for the WebSphere * * UpdateInstaller to apply fix packs * * and interim fixes. Otherwise, the * * UpdateInstaller will claim that * * WebSphere has not been installed. * * The UpdateInstaller Wizard will not * * proceed past the screen in which * * it asks which directory WebSphere * * was installed. * **************************************************************** * RECOMMENDATION: * **************************************************************** Need to copy over the WAS_HOME/properties/version/dtd directory from the WebSphere Application Server machine where WebSphere Application Server v5.0 is installed to the web server machine. This fix has added the dtd directory to the UpdateInstaller which will be used during the installation.Problem conclusion The WAS_HOME/properties/version/dtd directory is now added so that the UpdateInstaller can be applied to a plugin- only installation such as a remote web server machine.Temporary fix Comments
APAR is sysrouted FROM one or more of the following: APAR is sysrouted TO one or more of the following: Modules/Macros
Publications Referenced
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Product categories: Software > Application Servers >
Distributed Application & Web Servers > WebSphere Application
Server > General
Operating system(s):
Software version: 00S
Software edition:
Reference #: PQ73493
IBM Group: Software Group
Modified date: Jun 6, 2003
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