"Error 500" when logging into administrative console after enabling security
 Technote (troubleshooting)
 
Problem(Abstract)
You have enabled security. Now, entering your user name and password, when logging into the administrative console, generates an "Error 500". The resulting error message is this:

"Error 500 An error occurred while processing request: /
 
Cause
The Console Users page of the administrative console contains an invalid User ID.
 
Resolving the problem
Do one of the following:
  1. Add the invalid ID or ID's to which ever registry you are currently using.
  2. Remove the invalid ID or ID's from the administrative console users. You can remove the ID's from either Administrative Console->System Administration->Console Users or from the file admin-authz.xml.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Security
Operating system(s): Windows
Software version: 5.1.1
Software edition:
Reference #: 1138749
IBM Group: Software Group
Modified date: Sep 15, 2004