PQ98665: WASSERVICE.EXE - APPLICATION ERROR WHEN SHUTTING DOWN THE OPERATING SYSTEM WITH OUT STOPPING WEBSPHERE APPLICATION SERVER

 Fixes are available

5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for AIX
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for HP-UX
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for Linux
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for AIX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for AIX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for HP-UX
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Solaris
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Windows
5.1.1.18: WebSphere Application Server V5.1.1 Cumulative Fix 18 for Linux
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Linux
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Solaris
5.1.1.17: WebSphere Application Server V5.1.1 Cumulative Fix 17 for Windows
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Solaris
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Windows
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Solaris
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Windows
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for AIX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for AIX
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Linux
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for AIX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Windows
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for Windows
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for HP-UX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Solaris
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Solaris
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Windows
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Solaris
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for AIX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for AIX
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for Linux
5.0.2.12: WebSphere Application Server 5.0.2 Cumulative Fix 12
5.1.1.6: WebSphere Application Server Version 5.1.1 Cumulative Fix 6
5.1.1.7: WebSphere Application Server Version 5.1.1 Cumulative Fix 7
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for HP-UX
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for AIX
5.1.1.4: WebSphere Application Server Version 5.1.1 Cumulative Fix 4
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Windows
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for HP-UX
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for AIX
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for AIX
5.0.2.17: WebSphere Application Server 5.0.2 Cumulative Fix 17 for Linux
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for HP-UX
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Linux
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for HP-UX
5.1.1.9: WebSphere Application Server V5.1.1 Cumulative Fix 9 for Linux
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for HP-UX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Windows
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Solaris
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Windows
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for AIX
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Windows
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Solaris
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Solaris
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Linux
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Windows
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for HP-UX
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for AIX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Windows
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Solaris
5.0.2.14: WebSphere Application Server 5.0.2 Cumulative Fix 14 for Windows
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for AIX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Linux
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for HP-UX
5.1.1.12: WebSphere Application Server V5.1.1 Cumulative Fix 12 for Solaris
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for AIX
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Windows
5.0.2.13: WebSphere Application Server 5.0.2 Cumulative Fix 13
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for HP-UX
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Solaris
5.1.1.13: WebSphere Application Server V5.1.1 Cumulative Fix 13 for Linux
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for AIX
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Linux
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for Windows
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Windows
5.0.2.18: WebSphere Application Server 5.0.2 Cumulative Fix 18 for Linux
5.1.1.11: WebSphere Application Server V5.1.1 Cumulative Fix 11 for HP-UX
5.1.1.14: WebSphere Application Server V5.1.1 Cumulative Fix 14 for HP-UX
5.1.1.8: WebSphere Application Server 5.1.1 Cumulative Fix 8 for Linux
5.0.2.15: WebSphere Application Server 5.0.2 Cumulative Fix 15 for HP-UX
5.0.2.16: WebSphere Application Server 5.0.2 Cumulative Fix 16 for Linux
5.1.1.10: WebSphere Application Server V5.1.1 Cumulative Fix 10 for Solaris
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for AIX
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for HP-UX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for HP-UX
5.1.1.16: WebSphere Application Server V5.1.1 Cumulative Fix 16 for Linux
5.1.1.15: WebSphere Application Server V5.1.1 Cumulative Fix 15 for Linux
5.1.1.19: WebSphere Application Server V5.1.1 Cumulative Fix 19 for HP-UX



APAR status
Closed as program error.

Error description
Clients may see an error when shutting down their Windows
Operating system with out first stopping the WebSphere process.

WASservice.exe - Application Error
The instruction at `0x004020fd` referenced memory at
`0x00000000`.
The memory could not be read.
Click OK to terminate the program.
Local fix
Shut down WebSphere form the comand line or through the windows
service
Problem summary
****************************************************************
* USERS AFFECTED: WebSphere Application Server Users on 5.x    *
*                 using Microsoft Windows services.            *
****************************************************************
* PROBLEM DESCRIPTION: Application error when shutting down    *
*                      the operating system without stopping   *
*                      the Application Server service.         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Clients may see an error when shutting down their Windows
Operating system with out first stopping the Application
Server process.

WASservice.exe - Application Error
The instruction at  0x004020fd  referenced memory at
0x00000000 .
The memory could not be read.
Click OK to terminate the program.
Problem conclusion
Added SHUTDOWN control to Service Ctrl, to cleanly shutdown
the Application Server service when the Operating System is
shutting down.

The fix for this APAR is currently targeted for inclusion
in 5.02.11 and 5.1.1.4.
Please refer to the recommended updates page for delivery
information:

http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix Comments
APAR information
APAR number PQ98665
Reported component name WAS NETWRK DEPL
Reported component ID 5630A3601
Reported release 00W
Status CLOSED PER
PE NoPE
HIPER NoHIPER
Special Attention NoSpecatt
Submitted date 2004-12-17
Closed date 2005-03-14
Last modified date 2005-04-27

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Modules/Macros
SERVICE          

Publications Referenced

Fix information

Applicable component levels
R00W PSY    UP
R10W PSY    UP


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > General
Operating system(s):
Software version: 00W
Software edition:
Reference #: PQ98665
IBM Group: Software Group
Modified date: Apr 27, 2005