Setup.product.install, com.installshield.product.actions.CopyDirectory, err, ProductException: (error code = 601; message="err"; additional data = [Can not copy directory with FileService: ServiceException: (error code = 200; message =...
 Technote (FAQ)
 
Problem
During installation of WebSphere® Application Server v5 releases, the installation fails with the following error written to the log.txt file:

(Sep 14, 2004 8:03:07 AM), Setup.product.install, com.installshield.product.actions.CopyDirectory, err, An error occurred and product installation failed. Look at the log file /tmp/log.txt for details.
(Sep 14, 2004 8:03:07 AM), Setup.product.install, com.installshield.product.actions.CopyDirectory, err, ProductException: (error code = 601; message="err";
additional data = [Can not copy directory with FileService: ServiceException:
(error code = 200; message = "/opt/IBMWas5Trial/AppServer/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/
lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/....../lafiles/Lic_zh_TW.txt (File name too long)"; severity = 0; exception = [java.io.FileNotFoundException:
/opt/IBMWas5Trial/AppServer/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/
lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles/lafiles...
 
Cause
These errors are caused by selecting a target installation root directory that is the same as the directory where the unzipped installation image files are saved.

For example, this error would occur if the downloaded installation files are unzipped into /opt/IBMWas5Trial/AppServer, then when running the installation script "/opt/IBMWas5Trial/AppServer" is selected as WebSphere Application Server installation root.

 
Solution
Select another directory for the installation root other than the directory containing the unzipped installation files. Then, run the installation again.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers WebSphere Application Server Trial
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Install
Operating system(s): Windows
Software version: 5.0
Software edition:
Reference #: 1180950
IBM Group: Software Group
Modified date: Sep 30, 2004