PQ74850: A failed uninstall of multiple components in WAS5 using the updateInstaller could corrupt WebSphere AppServer installation. | |||||||||||||||||||||||||||||||||||||||||||||||
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APAR status Closed as program error. Error description The potential for problems exists while uninstalling multiple components using the updateInstaller (i.e., when uninstalling a Fix Pack). If a component fails during the uninstall, subsequent components will report failures and are corrupted. The symptoms for this are as follows. Note that the log files referenced are found in WAS_HOME/properties/version/log and WAS_HOME/properties/version/history. - A component reports a legitimate failure during the uninstall process (such as locked files.) - Every component uninstalled thereafter reports a failure inLocal fix the "sum ary" log file. A side-effect of this bug is that the "results" section will report a different component name than is being processed. - The individual component log files will report that the uninstall was successful, despite the failure reported in the summary log file. - The backup .jar file associated with the component is deleted. - The "ptfApplied" file will incorrectly report that the component has not been uninstalled, and "points" to the missing backup .jar file. LOCAL FIX:ン These problems leave very little chance for recovery. The customer will most likely need to reinstall WebSphere Application Server.Problem summary **************************************************************** * USERS AFFECTED: WebSphere Application Server customers who * * have Java processes running when they try to * * install/uninstall a fix pack that updates * * the JDK. * **************************************************************** * PROBLEM DESCRIPTION: The inability to update the JDK causes * * a "cascading failure" i.e. the * * install/uninstall of all subsequent * * components fails and the installation * * becomes corrupted. The user can neither * * complete the install/uninstall, nor * * back it out. * **************************************************************** * RECOMMENDATION: * **************************************************************** The update installer no longer attempts to update subsequent components when the update of the JDK fails, thereby avoiding the "cascading failure" problem.Problem conclusion The WebSphere Application Server installation is not corrupted, and the fix pack can successfully be installed/uninstalled after correcting the original cause of failure (Java processes running).Temporary fix Comments
APAR is sysrouted FROM one or more of the following: APAR is sysrouted TO one or more of the following: Modules/Macros
Publications Referenced
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Product categories: Software > Application Servers >
Distributed Application & Web Servers > WebSphere Application
Server > General
Operating system(s):
Software version: 00A
Software edition:
Reference #: PQ74850
IBM Group: Software Group
Modified date: Jul 29, 2003
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