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Problem(Abstract) |
Collecting data for configuration problems relative to the
IBM® HTTP Server Web server. Gathering this information before calling IBM
support helps familiarize you with the troubleshooting process and saves
you time. |
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Resolving the
problem |
If you already contacted support, continue to the
component-specific MustGather information. Otherwise, click: MustGather:
Read first for IBM HTTP Server.
IBM HTTP Server configuration specific MustGather information
The following data and files are needed for debugging general IBM HTTP
Server configuration problems.
- IBM HTTP Server version:
Type one of the following commands to display the full version:
- For Windows®:
- For all releases of V6.0, 2.0.47, 2.0.42, 1.3.28,
1.3.26, 1.3.19, 1.3.12:
- For UNIX®:
- For all releases of V6.0, 2.0.47, 2.0.42:
install_root/bin/apachectl -V |
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- For all releases of V1.3.28, 1.3.26, 1.3.19, 1.3.12:
install_root/bin/httpd
-ver |
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- Configuration file:
install_root/conf/httpd.conf |
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- Error log:
- For Windows:
install_root/logs/error.log |
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- For UNIX:
install_root/logs/error_log |
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- Access log:
- For Windows:
install_root/logs/access.log |
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- For UNIX:
install_root/logs/access.log |
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- Follow instructions to send
diagnostic information to IBM support.
For a listing of all technotes, downloads, and educational materials
specific to the IBM HTTP Server component, search the IBM
HTTP Server support site. |
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