Installation of WebSphere Application Server V5 and V6 fails with certain file systems on some UNIX platforms
 Technote (troubleshooting)
 
Problem(Abstract)
Installation of IBM® WebSphere® Application Server products or Fix Packs on shared-disk file systems running on some UNIX® platforms can fail.
 
Cause
The WebSphere Application Server installer fails during the stage where it is executing "check filesystem space." In some cases, the installation wizard may appear to hang after selecting the targeted installation directory. The following error message is displayed in the log.txt file:
Cannot install: Check (diskspace) did not pass.

(Note that the log.txt file will most likely be written to the system's temporary directory).

The level of Installshield Multi-Platform (ISMP) API used to run the installation of WebSphere Application Server does not support some shared-disk file systems.
 
Resolving the problem
AIX®
A solution to this issue is currently available for supported AIX platforms. Patched libraries are available for 32-bit and 64-bit AIX systems which have been tested with the IBM General Parallel File System (GPFS) and Veritas File System (VXFS).

Instructions for using patch on AIX
  1. Download the appropriate patch file below. Download libaixppk.so for AIX systems using a 32-bit kernel, or download libaix64ppk.so for AIX systems using a 64-bit kernel.
  2. Place this file in a temporary directory on the AIX system. For example, place the file into /usr/WebSphere/AppServer/installpatch.
  3. Open a shell session and export the AIX_LIB_LOC variable, assigning it the full path to the install patch, including the name of the patch file. For example, run this command:

    export AIX_LIB_LOC=/usr/WebSphere/AppServer/installpatch/libaix64ppk.so

From within the same shell session, run the installation program again.


Note: It is acceptable to place the patch library within the /tmp directory. However, on some hardened systems, the /tmp mount is set with the "noexec" property, meaning that the operating system will not permit libraries to be loaded from that filesystem. In that case, please be sure to place the patch library in a location where files are allowed to be executed.


Download the patch library for 32-bit kernel AIX here:

libaixppk.so

Download the patch library for 64-bit kernel AIX here:

libaix64ppk.so



Other UNIX and Linux® platforms
If VXFS or GPFS is utilized on platforms other than AIX, a solution may be available. Please open a problem record with IBM Support to address this matter.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Install
Operating system(s): AIX
Software version: 6.0
Software edition:
Reference #: 1181697
IBM Group: Software Group
Modified date: Sep 20, 2004