MustGather: Enterprise JavaBeans, Workload Management
 Technote (troubleshooting)
 
Problem(Abstract)
Collecting data for problems with the IBM® WebSphere® Application Server enterprise bean, workload management (WLM) component.

Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Resolving the problem
The following content provides you with the MustGather information for enterprise beans workload management and shows you how to enable tracing on workload management.
If you have already contacted support, continue to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.

Enterprise JavaBeans WLM specific MustGather information


1. Enterprise JavaBeans WLM Server trace :

Enable and collect Application Server traces with the trace specification.

for V6.0 version
WLM*=all:ORBRas=all

for V6.0 version with multiple core groups and one or more core group bridges
WLM*=all:ORBRas=all:Core_Group_Bridge=all

for V5.x version
WLM*=all=enabled:Cluster*=all=enabled:ORBRas=all=enabled

If Object Request Broker (ORB) communication trace is required, see
additional instructions to set ORB trace to setup.

For detailed instructions on enabling trace please see How to setup a Trace

2. Enterprise JavaBeans WLM Client Trace:

  • Enable client side WLM, Naming and ORB traces.
    Use the Enterprise JavaBeans WLM Server trace instructions above if the client is an application server. If the client is a J2EE or a Thin application client, then use the instructions below:

  • From a Thin application client:

    In the file <install_root>\properties\TraceSettings.properties file, replace the trace string with following

    for V6.0 version
    WLM*=all:ORBRas=all

    for V5.x version
    WLM*=all=enabled:Cluster*=all=enabled:ORBRas=all=enabled

    Start your client program with following Java™ virtual machine (JVM) arguments to specify the trace settings:

    -Dcom.ibm.CORBA.Debug=true
    -DtraceSettingsFile=TraceSettings.properties <clientProgram>

  • From a J2EE application client using launchclient utility:

    Use the following steps to collect a J2EE client trace: Backup and Edit the CLIENT_WAS_HOME/bin/launchclient.sh or .bat to add following as JVM arguments to Java command.

    -Dcom.ibm.CORBA.Debug=true
    -Dcom.ibm.CORBA.CommTrace=true

    Start your launchClient with trace option (-CCtrace option)

    for V6.0 version
    CCtrace=WLM*=all:ORBRas=all

    for V5.x version
    CCtrace=WLM*=all=enabled:Cluster*=all=enabled:ORBRas=all=enabled
3. Collect the following information:
Trace log files from the diagnostic trace from server and client side traces. Gather collector tool output by running the install_root/bin/collector.sh or the collector.bat from a location outside install_root. You can not run this utility directly from the /bin directory or any other Application Server directory. For instructions on the collector, see Running the collector tool in the V6.0 information center.


Follow instructions to send diagnostic information to IBM support.

For a listing of all technotes, downloads, and educational materials specific to the Workload Management (WLM) component, search the WebSphere Application Server support site.

Additional Instructions to set ORB trace

Setting the ORB Trace flag
  1. Go to the Configuration page for the server to trace.
    For Application Server select
    Servers > Application Servers > server_name > Configuration Tab
  2. Click ORB Service under Additional Properties.
    Select the check box for ORB tracing under General Properties.
 
Related information
Submitting information to IBM support
Steps to getting support
MustGather: Read first
Troubleshooting guide
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Workload Management (WLM)
Operating system(s): Windows
Software version: 6.0
Software edition:
Reference #: 1052165
IBM Group: Software Group
Modified date: Feb 26, 2007