MustGather: Configuration repository problems versions 5.0, 5.1 and 6.0
 Technote (troubleshooting)
 
Problem(Abstract)
Collecting data for problems with the IBM® WebSphere® Application Server configuration repository component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Resolving the problem
If you have already contacted support, continue to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.
This MustGather is for the configuration repository component. This component creates/configures/modifies/reads/deletes configuration files in the repository. If you experience a problem in this area, gather the following information.

Configuration Repository MustGather Information
  1. Describe the problem in detail.

  2. Open the Application Server Administrative Console, and log in.

  3. If using V6.0:
    • In the administrative console, expand the Troubleshooting section and click on Logs and Trace
    • Click on the link for your server or dmgr where Administrative Console is running.
    • Click on Change Log Detail Levels. Click on the Runtime tab and Change *=info to:The

      *=info:com.ibm.ws.management.repository.*=all:com.ibm.ws.management.configservice.*=all:Admin=all:Webui=all
    • Click on Apply.
  4. If using V5.0 or V5.1
    • In the tree view on the left, expand Troubleshooting, then click Logs and Trace.
    • When the Logging and Tracing panel appears, click on the name of the server for which you want to enable trace. Select the servers where the problem exists.
    • Click on the Diagnostic Trace option in the Logging and Tracing table.
    • The Diagnostic Trace Service panel is displayed. Type the following string in the Trace Specification field:

      com.ibm.ws.management.repository.*=all=enabled:com.ibm.ws.management.configservice.*=all=enabled:Admin=all=enabled:Webui=all=enabled
    • Click OK.
  5. Recreate the problem.

  6. Run the collector tool on all the installations that are involved. For additional information, refer to the Information Center specifics for the version of WebSphere you are running.

  7. Follow directions in MustGather: Readme First to open a PMR and send data to IBM® Support.

  8. Follow instructions to send diagnostic information to IBM support.

For a list of all technotes, downloads, and educational materials specific to system management functionality, search the WebSphere Application Server support site.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > System Management/Repository
Operating system(s): Windows
Software version: 6.0
Software edition:
Reference #: 1199352
IBM Group: Software Group
Modified date: Feb 25, 2007