MustGather: Problems with the Web Services Invocation Framework (WSIF) in WebSphere Application Server version 6.0, 5.1 or 5.0
 Technote (troubleshooting)
 
Problem(Abstract)
Collecting data for WSIF problems with the IBM® WebSphere® Application Server Web services component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
 
Resolving the problem
If you have already contacted support, continue on to the component-specific MustGather information. Otherwise, click: MustGather: Read first for all WebSphere Application Server products.
WSIF specific MustGather information:
  1. What is your environment (client and server platform, software)?
  2. Description of your problem, including any errors.
  3. Description of the steps taken to reproduce your problem, if it can be recreated.
  4. What is your WSIF version? (see Section A below)
  5. Provide a trace demonstrating your problem. (see Section B below)
  6. Provide a trace for any other relevant components.
  7. Provide the Web Services Definition Language (WSDL) and schema files you are using.
  8. What level of wsdl4j.jar are you using? (see Section C below)
  9. If you have your own provider or a correlation service, give details.
  10. If altered, provide your wsif.properties file.
  11. If you are using Java™ Message Service (JMS) or Java Naming and Directory Interface™ (JNDI), give details of your setup.
  12. If you have reimplemented the mapping conventions class, provide details.
  13. Provide a list of all fixes that you have applied.
  14. Provide a TCPMON trace, if possible. (see Section D below)
  15. What transport are you using?
  16. If possible, provide source code or a simple test case that demonstrates your problem.


Sections:
  1. For the WSIF version, find the size and date of your wsif.jar and the location from where you obtained wsif.jar.

  2. To switch the trace on, if running inside Application Server:

    org.apache.wsif.*=all=enabled:com.ibm.wsif.*=all=enabled

    If running stand-alone, in your log4j.properties specify the following settings to trace to wsif.log:

    log4j.rootCategory=INFO, CONSOLE, LOGFILE
    log4j.logger.org.apache.wsif.*=DEBUG
    log4j.logger.com.ibm.wsif.*=DEBUG
    log4j.appender.LOGFILE=org.apache.log4j.FileAppender
    log4j.appender.LOGFILE.File=wsif.log
    log4j.appender.LOGFILE.Append=true
    log4j.appender.LOGFILE.Threshold=DEBUG

    WSIF uses Apache commons-logging for its messages and trace. See http://jakarta.apache.org/commons/logging for more information. Commons-logging is an API that wraps various log implementations. You can configure commons-logging to use other log implementations, or even your own. So commons-logging.jar must be on the classpath, and log4j is the default log implementation, although commons-logging.jar contains other log implementations. You can configure commons-logging.properties to use a different log implementation. If using log4j, you configure log4j.properties to redirect trace and switch it on. The log4j.properties settings above are only a subset of all possibilities.

    For further information at http://ws.apache.org/wsif/developers/trace.html

  3. To find the level of the wsdl4j.jar, check the Manifest.mf file within the .jar file, where a Application Server version number is located.

  4. To obtain a TCPMON trace, follow these instructions

http://publib.boulder.ibm.com/infocenter/wasinfo/v5r1//index.jsp?topic=/com.ibm.websphere.exp.doc/info/exp/ae/twbs_tracewbs.html
Follow instructions to send diagnostic information to IBM support.

For a listing of all technotes, downloads, and educational materials specific to the Web Services component, search the WebSphere Application Server support site.
 
Related information
Submitting information to IBM Support
Steps to getting support
MustGather: Read first
Troubleshooting guide
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Web Services (for example: SOAP or UDDI or WSGW or WSIF)
Operating system(s): Windows
Software version: 6.0
Software edition:
Reference #: 1159155
IBM Group: Software Group
Modified date: Feb 28, 2007