Getting a system core and the system libraries for AIX
 Technote (troubleshooting)
 
Problem(Abstract)
Instructions for generating a core file/system libraries for problems associated with IBM® WebSphere® Application Server on an AIX® system. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time.
 
Resolving the problem
  1. Refer to Crash on AIX produces no core or a truncated core to ensure that your AIX system is properly set up to produce a full core file.

  2. Issue the following to generate a system core file:

    kill -11 <pid>

    Note: It might be necessary to run the kill -11 command twice to generate the core. This will terminate the process

    For AIX 5.2 and later, using gencore command will be helpful to get core files at regular intervals, since gencore will not terminate the process:

    gencore <pid> core_filename

  3. Run the attached getlib.sh script as follows:

    ./getlib.sh java_executable_fullpath core_filename

    For example:

    ./getlib.sh /usr/WebSphere/AppServer/java/bin/java core

    Note: This step creates a getlib_archive.tar.Z file. You must have dbx installed to run this command.

  4. Collect the following information:
    • The system core file
    • The getlib_archive.tar.Z file

  5. Follow the instructions at Exchanging information with IBM Technial Support to send in the preceding documentation.
 
getlib.sh
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Java SDK
Operating system(s): AIX
Software version: 6.1
Software edition:
Reference #: 1253915
IBM Group: Software Group
Modified date: Jan 19, 2007