When Creating a New Application Server using the administrative console a blank page is seen and java.lang.NullPointer thrown in SystemErr.log
 Technote (troubleshooting)
 
Problem(Abstract)
When creating a new IBM® WebSphere® Application Server in the administrative console by clicking new when viewing the current Application Servers, a blank page is displayed

In the SystemErr.log file the following error is seen:
SystemErr R java.lang.NullPointerException
SystemErr R at com.ibm.ws.workspace.query.impl.WorkSpaceQueryUtilImpl.getServerContexts(WorkSpaceQueryUtilImpl.java:184)
SystemErr R
at com.ibm.ws.console.servermanagement.applicationserver.ApplicationServerCollectionAction.setupAppserverWizard(ApplicationServerCollectionAction.java:734)
SystemErr R
at com.ibm.ws.console.servermanagement.applicationserver.ApplicationServerCollectionAction.perform(ApplicationServerCollectionAction.java:167)
SystemErr R
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1791)
 
Cause
This is caused by the fact that the template directory is missing from the following directory.

Install_Root/config/templates

 
Resolving the problem
This directory can be restored from a backup or another install of the product. The current user should log out of the console and log back in.
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
 
 


Document Information


Product categories: Software > Application Servers > Distributed Application & Web Servers > WebSphere Application Server > Administrative Console (all non-scripting)
Operating system(s): Windows
Software version: 5.1.1.2
Software edition:
Reference #: 1188949
IBM Group: Software Group
Modified date: Oct 29, 2004