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| Problem | When Microsoft IIS plugin will not communicate with WebSphere. | | | | Solution | Check the following:- If upgrading WebSphere, did this machine have any IIS efixes applied to it before you upgraded? If so, were all efixes removed before upgrading?
- When IIS webserver is remote: Is this webserver machine outside of a firewall? If so is DNS enabled for windows resolution in the Winsattribute panel of the Windows NT operating system?
- If this webserver machine is inside the firewall, and DNS is disabled for WINS, ensure that LMHOSTS look-up is enabled.
- When IIS webserver is remote: Check if you have a WebSphere/Appserver/properties directory and, if so, there is a bootstrap.properties file there. Check that your bootstrap.properties file is picking up the correct install directory for your server.root.
- Is security enabled? If so, are you running with any security efixes? Check the WebSphere support website:http://www.ibm.com/software/webservers/appserv/support/index.html for the latest security efixes that may apply to the release you are running.
- Is the failing IIS webserver one of multiple IIS web sites on a machine (as defined in the Microsoft Management Console)? If so, see APAR PQ41425 for possible resolution.
- If none of the above resolves the problem, you can enable a plugin trace to get more info:
- Server Side: Enable the plugin trace as follows:
- start the admin GUI
- select Topology
- select your app server (default_server if you are using the default)
- select servlet engine
- advanced
- select settings
- check all 4 boxes under "Select Log File Mask" (trace,inform,warning,error)
- click 'ok', then 'apply'
- recycle app server
Note: The plugin trace output is written to the WAS "default_server_native.log_inform" file. Conversely the WAS plugin trace entries are written to the default_server_iis.trace.log.- Plugin Side:
- ose.native.log.level=ERROR|WARNING|TRACE|INFORM
- ose.plugin.log.level=ERROR|WARNING|TRACE|INFORM
| | | | | Historical Number | PMR 00406
550 | |
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Product categories: Software, Application Servers, Distributed Application & Web Servers, WebSphere Application Server, Servlet Engine/Web Container Operating system(s): Windows 2000, Windows NT Software version: 3.5 Software edition: Standard, Advanced Reference #: 1006121 IBM Group: Software Group Modified date: 2004-08-30
(C) Copyright IBM Corporation 2000, 2004. All Rights Reserved.
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