PQ57106: CUSTOMER IS ENCOUNTERING THE REPORTED PROBLEM BECAUSE THE PLUGINFAILS TO SEND BACK THE APPROPRIATE RETURN CODE TO THE WEBSERVER

A fix is available
WebSphere Application Server Version 4.0 Fix Pack 3 (Version 4.0.3)

APAR

APAR status
Closed as program error.

Error description
Customer is encountering the reported problem because the plugin
to send back the appropriate return code to the webserver.
Problem with custom defined error pages that areconfigured with
the appserver. It seems this is working fine whenappserver is
running. They are facing problem when the default server
(appserver) is stopped. Insteadof getting custom error page,
they are getting "Page cannot be displayed" message.(The usual
message when you try to access the webserver while it is
stopped:
stopped:
Local fix
Problem summary
****************************************************************
* USERS AFFECTED: All WebSphere Application Server users       *
*                 using the Netcape 3.6 or Iplanet plugin.     *
****************************************************************
* PROBLEM DESCRIPTION: When requesting a WebSphere resource    *
*                      when the appserver is not started       *
*                      the generic 404 error page is           *
*                      displayed instead of an error           *
*                      500 page.                               *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When the appserver is not started the plugin fails to send
back the correct error code to the webserver.
Problem conclusion
Modifed the NS plugin to return the correct error code back
to the webserver so that Error 500 is displayed in the
browser.
Temporary fix
Comments
APAR information
APAR numberPQ57106
Reported component nameWAS ADVANCED SU
Reported component ID5648C8402
Reported release350
StatusCLOSED PER
PENoPE
HIPERNoHIPER
Submitted date2002-01-25
Closed date2002-02-04
Last modified date2002-03-20

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:APAR is sysrouted FROM one or more of the following:

PQ59264

Modules/Macros
PLUGIN
APAR is sysrouted TO one or more of the following:PQ59264Modules/Macros

Fix information
Fixed component nameWAS ADVANCED SU
Fixed component ID5648C8402

Applicable component levels
R350 PSYUP











Document Information

Product categories: Software, Application Servers, Distributed Application & Web Servers, WebSphere Application Server, General
Software version: 350
Reference #: PQ57106
IBM Group: Software Group
Modified date: 2002-03-20