PQ58376: AFTER AN UPGRADE (WAS 3.5.3 TO WAS 3.5.5), AN UNSATISFIED LINK ERROR - INDEX8GRAYTORGB565IS THROWN ON ADMINCLIENT STARTUP.


APAR

APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description
Spoke with Beth. Two AIX 4.3.3 systems, A and B. B is upgraded
to WAS 3.5.5 without errors. Customer uses a remote
Linux box. She telnets into A,(3. 5.3) exports the DISPLAY
and starts adminclient.sh as a background process, adminclient
starts without any errors.  When Beth telnets into B, exports
DISPLAY (export DISPLAY:0.0) and starts adminclient
 (./adminclient.sh &) from the $WAS_HOME/bin, it fails. This
was working in on WAS 3.5.3 before the upgrade. The error msg:
unsatisfied link error - index8graytorgb565
was working in on WAS 3.5.3 before the upgrade. The error msg:unsatisfied link error - index8graytorgb565
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
It appears that this is a relatively common problem, per
www.hursley.ibm.com/newsgroups/ncc/nccnews?ibmpub.java.aix,
when exporting a display from AIX to Linux and is resolved by
upgrading the JDK.  The JDK that comes with 3.5.5 on AIX is
Java 2 SDK - IBM 1.2.2 SR 13a , and the UnsatisfiedLinkError:
Index8GrayToRGB565 problem is resolved with JDKs 1.2.2 SR 14,
and 1.3.0 SR10.  Please ask the customer to upgrade their JDK
 1.2.2 SR 14 to see if this resolves their problem.
The JDK can be retrieved at
http://service.software.ibm.com/rs6k/fixdb.html using APARIY26683.  The full version of the JDK after upgrading should
be ca122-20011213
Java 2 SDK - IBM 1.2.2 SR 13a , and the UnsatisfiedLinkError:Index8GrayToRGB565 problem is resolved with JDKs 1.2.2 SR 14,and 1.3.0 SR10. Please ask the customer to upgrade their JDK1.2.2 SR 14 to see if this resolves their problem.The JDK can be retrieved athttp://service.software.ibm.com/rs6k/fixdb.html using APARIY26683. The full version of the JDK after upgrading shouldbe ca122-20011213
APAR information
APAR numberPQ58376
Reported component nameWAS ADVANCED AI
Reported component ID5648C8400
Reported release350
StatusCLOSED RET
PENoPE
HIPERNoHIPER
Submitted date2002-02-25
Closed date2002-03-12
Last modified date2002-03-12

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:APAR is sysrouted FROM one or more of the following:


Modules/Macros

Fix information
APAR is sysrouted TO one or more of the following:Modules/Macros

Applicable component levels











Document Information

Product categories: Software, Application Servers, Distributed Application & Web Servers, WebSphere Application Server, General
Software version: 350
Reference #: PQ58376
IBM Group: Software Group
Modified date: 2002-03-12