The Working Queue is displayed in the top pane and the All Events queue is displayed in the bottom pane of the Event Viewer. The Working Queue shows events that an operator can respond to that have been received but not filtered out from the Event Viewer by an operator. The All Events queue shows all events received for an event group without operator filtering applied. Operators cannot respond to events from the All Events queue, they must respond from the Working Queue. The column sort order can be modified in in either queue.
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