Performing Impact Analysis


Overview

Tasks

Included with

Tivoli Change Management user

Overview

Performing impact analysis

After you specify an impact, you can perform an impact analysis. An impact analysis creates a list for each change, connection, Tivoli Problem Management problem, or resource that is found during the keyword search. Tivoli Change Management uses the words specified in the keyword list and the Description from the General tab of the Change dialog box to search for matching changes.

Tasks

Identifying change impacts

Tivoli Change Management uses the words you specified in the keyword list to search for matches against the Description and Reasons boxes for all changes.

To determine impacts on other changes:

  1. From the Change dialog box, choose the Impacts tab.
    Result: The Impacts tab appears.
  2. From the Impacts tab, choose Add.
    Result: The Impact Analysis dialog box appears.
  3. Choose the Analysis tab.
    Result: The Analysis tab appears.
  4. From the Analysis tab, choose Change.
    Result: All impacted changes appear in the Impact Items list on the Analysis tab.

Identifying connections impacts

If you use Tivoli Change Management with Tivoli Asset Management, Tivoli Change Management uses the assets you associated with the impact. Their network connections are traced back to the specified user in Tivoli Asset Management.

To determine impacts on network connections:

  1. From the Change dialog box, choose the Impacts tab.
    Result: The Impacts tab appears.
  2. From the Impacts tab, choose Add.
    Result: The Impact Analysis dialog box appears.
  3. Choose the Analysis tab.
    Result: The Analysis tab appears.
  4. From the Analysis tab, choose Connection.
    Result: All impacted users appear in the Impact Items list on the Analysis tab.

Identifying problem impacts

If you use Tivoli Change Management with Tivoli Problem Management, Tivoli Change Management uses the words you specified in the keyword list to search for matches in the Description box for the problem.

To determine impacts on problems:

  1. From the Change dialog box, choose the Impacts tab.
    Result: The Impacts tab appears.
  2. From the Impacts tab, choose Add.
    Result: The Impact Analysis dialog box appears.
  3. Choose the Analysis tab.
    Result: The Analysis tab appears.
  4. From the Analysis tab, choose Problem.
    Result: All impacted problems appear in the Impact Items list on the Analysis tab.

Identifying resource impacts

Resource impacts are people and organizations that are affected by a change.

Note: Only organization title holders receive impact notifications for impacted organizations.

To determine resource impacts:

  1. From the Change dialog box, choose the Impacts tab.
    Result: The Impacts tab appears.
  2. From the Impacts tab, choose Add.
    Result: The Impact Analysis dialog box appears.
  3. Choose the Analysis tab.
    Result: The Analysis tab appears.
  4. From the Analysis tab, choose Resource.
    Result: The Resource dialog box appears.
  5. Do one of the following:
    • Choose User to select an impacted individual.
    • Choose Groups to select an impacted group.
      Result: The Analysis tab appears, with the selected people or group in the Impact Items table.