Overview |
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Tasks |
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Included with |
Tivoli Problem Management administration |
Configuring user IDs and group IDs |
You use the same process for configuring user
IDs and group IDs with Distributed Data Manager as you do when using Tivoli Problem
Management without Distributed Data Manager enabled. When you enable Distributed Data Manager, however, you must follow a few new rules for adding user IDs and group IDs. You also need to copy the user IDs and group IDs of your site to the other sites in your enterprise. |
Guidelines for adding users and groups | You follow the standard Tivoli Problem Management procedures for adding user IDs and group IDs to your site. For example, you add a user ID or group ID any time you have a new Tivoli Problem Management user or group at your site. You do not need to modify any of the user IDs and group IDs that existed prior to enabling Distributed Data Manager. The only exception is if a user ID at your site also exists at a remote site. |
Adding user IDs | The following new rules apply when adding user
IDs to your site:
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Adding group IDs | The following rules apply when adding group IDs
to your site:
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Copying user IDs and group IDs across sites |
Before you can send and receive calls, problems,
and solutions from remote sites, you must copy your site user IDs and group IDs to each
site in your enterprise. When you copy the user IDs and group IDs of your site to remote
sites, each remote site automatically sends its user ID and group ID data to your site. Note: Copying user IDs and group IDs across sites is required only if you enabled Distributed Data Manager after installing Tivoli Problem Management. If you need to copy user IDs and group IDs across sites, you do so only one time. Tivoli Problem Management with Distributed Data Manager enabled automatically updates new or changed user and group ID data in the USERS and GROUPS tables at each site in your enterprise. You do not need to coordinate copying user IDs and group IDs across sites with system administrators at remote sites. To accomplish this task successfully, however, ensure that the network in your enterprise is operating properly before doing so. After you copy your user IDs and group IDs across sites, you should:
To copy user IDs and group IDs across sites:
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