Overview |
|
Tasks |
|
Included with |
Tivoli Service Desk |
The Configure Service Level Agreements dialog box |
The Configure Service Level Agreements dialog box is used to enable the SLA module, and to add, view, edit, and breach relationships. Before you can configure a Service Level Agreement, you must open the Configure Service Level Agreements dialog box and choose the Enable SLA Module option. See Configuring Service Level Agreements for more information. |
Accessing the Configure Service Level Agreements dialog box |
To access the Configure Service Level Agreements
dialog box:
|