Viewing Asset Information


Overview

Tasks

Included with

Tivoli Asset Management


Overview

About viewing asset information

You can view all of an asset's associated information in the View Asset dialog box.

In addition to viewing general information about an asset, you can use the View Asset dialog box to view the following types of detailed information associated with the asset:

  • Notes. When a Tivoli Asset Management user adds an asset or edits an asset, he or she can create a set of notes about the asset. These free-form text notes can provide additional details about the asset that do not "fit" in any of the boxes provided by the Add Asset or Edit Asset dialog boxes.
  • Change information. In Tivoli Change Management, when a user creates a change, he or she can specify modifications to one or more asset records to be applied when the change is marked complete. If you use Tivoli Asset Management with Tivoli Change Management, you can view any changes that are associated with an asset.
  • Problem information. In Tivoli Problem Management, when a user creates a problem, he or she can associate an asset with the problem. If you use Tivoli Asset Management with Tivoli Problem Management, you can view any problems that are associated with the asset.

View Asset dialog box

The View Asset dialog box includes the same tabs found in the Add Asset dialog box and the Edit Asset dialog box, and enables you to view all the information that has been collected for any asset.

The View Asset dialog box contains the following tabs:

Tab Description
Asset The Asset tab displays required information about the asset, such as the asset tag, as well as other general information that may or may not be required.
Attributes The Attributes tab displays the asset's category, as well as any attributes that have been defined for the category.
Contracts The Contracts tab displays the primary, secondary, purchase, and warranty contracts associated with the asset.
Acquisition The Acquisition tab displays information used to calculate the asset's value.
Lease The Lease tab displays lease information about the asset. This tab also may indicate whether the leased asset has been purchased. (If so, information from the Lease tab is transferred to the Acquisition tab to calculate the asset's value.)
Maintenance Fees The Maintenance Fees tab displays estimated and actual maintenance fees associated with the asset.
Problems This tab displays problems that have been registered in Tivoli Problem Management, and which have been associated with the asset. In the Problems tab, you can view a list of problems associated with the asset, and view any of the problems in detail.
Changes This tab displays changes that have been associated with the asset in Tivoli Change Management. In the Changes tab, you can view a list of changes associated with the asset, and view each of the changes in detail.
Events The Events tab displays any planned events and completed events that have been associated with the asset.

To access the View Asset dialog box, do one of the following:

  • In the Quick Find Assets dialog box, select an asset, then choose View. (For instructions on using the Quick Find feature, see Finding Assets with Quick Find.)
  • In the Asset List dialog box, select an asset, then choose View. (For instructions on accessing the Asset List dialog box, see Finding Assets with Advanced Find.)

Tasks

Viewing asset information

To view asset information:
  1. In either the Quick Find Assets dialog box or the Asset List dialog box, select an asset.
  2. Choose View.
    Result: The View Asset dialog box appears.
  3. Choose any tab and view its contents.
  4. Choose Close.
    Result: The original dialog box (Quick Find Assets or Asset List) appears.

Viewing asset notes

To view asset notes:
  1. In either the Quick Find Assets dialog box or the Asset List dialog box, select an asset.
  2. Choose View.
    Result: The View Asset dialog box appears.
  3. Choose the Asset Tab.
  4. Choose Notes.
    Result: The Asset Notes dialog box appears.
  5. View the notes associated with the asset.
  6. Choose Close.
    Result: The View Asset dialog box appears.
  7. Choose Close.
    Result: The original dialog box (Quick Find Assets or Asset List) appears.

Viewing associated change information

In Tivoli Change Management, when a user marks a change complete, the corresponding modifications to the asset record are applied and a Modified by Change event is added to the asset's list of completed events.

For detailed information and instructions, see Viewing Associated Changes.

Viewing associated problem information

In Tivoli Problem Management, when an analyst registers a problem that is associated with an asset, the problem becomes part of the asset's record and can be viewed along with the asset's other information.

For detailed information and instructions, see Viewing Associated Problems.