Work With Terms Dialog Box


Overview

Tasks

Included with

Tivoli Service Desk

Overview

The Work With Terms dialog box

The Work With Terms dialog box is used to create SLA terms. In this dialog box, you add, edit, view, and delete SLA terms. See Working with SLA Terms for more information.

Tasks

Accessing the Work With Terms dialog box

To access the Work With Terms dialog box:
  • From the Edit menu, choose SLA Terms.
    Result: The Work With Terms dialog box appears.