Specifying
an impact |
An impact includes the following information:
Information |
Purpose |
Impact code |
Categorizes the different impact scenarios you create.
Note: This information is required. |
Keywords |
Used to search for existing changes |
Descriptions |
Assists approvers in understanding the change and its possible effects on
business |
Send options |
Specifies whether people who are affected by the change receive a
notification before it is implemented, and whether to send a Hot News item to the help
desk of your organization |
To specify an impact:
- From the Change dialog box, choose the Impacts tab.
Result: The Impacts tab appears.
- Choose Add.
- Result: The General tab of the Impact Analysis dialog box appears.
- From the Impact Code list, select an impact code.
- In the Description box, type a description of the impact.
- Under Send, select one, both, or none of the following options:
- To notify personnel affected by the change, select the Message to Impacted Personnel
check box.
- To create an Tivoli Problem Management Hot News item based on
the impact, select the Hot News to Help Desk box.
- In the Days Prior box, type the number of days before the change is implemented that you
want to notify the affected people.
- In the box under the Keyword List, type additional keywords.
- Choose Add.
Result: The keywords are added to the Keyword List.
- Choose OK
Result: The impact is defined and the Change
dialog box appears.
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Modifying
an impact |
You can modify impacts. If you modify an impact
before notifications are issued, and the Impact Items table changes, Tivoli Change
Management creates impact notifications for the new people in the list. To modify an
impact:
- From the Change dialog box, choose the Impacts tab.
Result: The Impacts tab appears.
- From the Impacts tab, select the impact you want to modify.
- Choose Edit.
Result: The Impact Analysis dialog box for the
selected impact appears in edit mode.
- Modify any information in the dialog box. If you have added or removed keywords or
assets from the impact, perform the appropriate impact analysis from the Analysis tab.
- Choose OK.
Result: The Impacts tab appears.
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If you use Tivoli Asset Management with Tivoli
Change Management, you can select and track assets that are affected by a change. Note:
Before you can associate assets with a change, you must first designate them to be added,
updated, or deleted from the Assets tab of the Change dialog box.
To associate assets with an impact:
- From the Change dialog box, choose the Impacts tab.
Result: The Impacts tab appears.
- From the Impacts tab, choose Add.
Result: The Impact Analysis dialog box
appears.
- From the Impact Analysis dialog box, choose the Assets tab.
Result: The Assets tab appears. All
assets you designated to be added, updated, or deleted upon completion of the change
appear in the Available Assets list.
- Select an asset you want to associate with the impact.
- Choose Add.
Result: The asset ID is copied to the Asset Tag box under Associated
Assets and the Change dialog box appears.
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Deleting
an impact |
You can delete an impact you no
longer need. To delete an impact:
- From the Change dialog box, choose the Impacts tab.
Result: The Impacts tab appears.
- From the Impacts list, select the impact you wish to delete
- Choose Delete.
Result: The impact is deleted.
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