Bulk Problem Transfer to a Remote Site


Overview

Tasks

Included with

Tivoli Problem Management

Overview

What is a bulk problem transfer?

When you use Distributed Date Manager (DDM), you can transfer problems in bulk to a remote site with the Bulk Remote Transfer dialog box.

Accessing the Bulk Remote Transfer dialog box

To access the Bulk Remote Transfer dialog box, do one of the following:
  • If you are using the Tivoli Problem Management Analyst profile, from the Work with Problems dialog box, choose the Bulk Remote Transfer.
  • From the Help menu, choose Your System Profile and follow the instructions under Bulk Remote Transfer.

Tasks

Bulk problems to a remote site

Perform the following steps to complete a bulk transfer of problems to a remote site:
  1. In the Bulk Remote Transfer dialog box, choose Transfer to User or Group.
  2. In the Recipient box, do one of the following:
    • Type the name of the recipient of the problems
    • Choose the Browse button to locate the user or group to whom the problems are transferred.
  3. To send a notification, select the Send Notification Check box.
  4. Select the problems that you wish to transfer, then choose Add.
  5. Choose Start Transfer.