Overview |
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Tasks |
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Included with |
Tivoli Service Desk |
Terminology |
You can change any of the words and phrases that appear in the Tivoli Service Desk interface. When you configure terminology you enable the Tivoli Service Desk interface to correspond better with the way your users describe common processes and objects. | ||||||||||||||||||||||||||||||
Terminology files |
Tivoli Service Desk terminology is stored in DF
files. The key DF files for configuring terminology, or internationalization of Tivoli
Service Desk, are *_msgs.df, *_labels.df, *_data.df. The first character of the file
name indicates the TSD application that uses a particular DF file.
The remainder of the DF filename indicates the contents of the file.
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Editing DF files |
You can use any text editor to modify string DF
files. You can change the value of a string by modifying the information in single quotes.
Note: You cannot use the TDT Interface Designer to modify string DF
files. The TDT Interface Designer removes all comments in DF files and reorders all the
string information. To edit a DF file:
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Parsing DF files |
After you make changes to DF files containing
terminology, you must parse them. Because DF files reference strings in other DF files,
you must follow a specific parse order. To ensure that you parse correctly after configuring terminology, follow these steps:
For more information on parsing, see The TSD Script Parser. |