Maintaining Rules


Overview

Tasks

Included with

Tivoli Change Management administration

Overview

Maintaining rules

You can maintain rules by performing the following tasks:

You perform these tasks from the Rules dialog box.

The Rules dialog box

You use the Rules dialog box to maintain rules.

To access the Rules dialog box, do one of the following:

  • If you are using the Tivoli Change Management administrator profile, from the Configuration menu, choose Work with Rules.
  • If you are using the Tivoli Service Desk Administrator profile, from the Change Management menu, choose Rule.
  • From the Help menu, choose Your System Profile and follow the instructions under Rule.

Tasks

Modifying rules

You can update rules by modifying them.

To modify a rule:

  1. From the Configuration menu, choose Work with Rules.
    Result: The Rules dialog box appears.
  2. Under Rules, select the rule to modify.
  3. Choose Edit.
    Result: The Rule dialog box appears.
  4. Modify the data in the Rule dialog box.
  5. Choose OK.
    Result: The rule is saved with your changes.

Viewing rules

You can view a rule without making changes to it.

To view a rule:

  1. From the Configuration menu, choose Work with Rules.
    Result: The Rules dialog box appears.
  2. Under Rules, select the rule to view.
  3. Choose View.
    Result: The Rule dialog box appears.
  4. View the data.
  5. Choose Close.
  6. Result: The Rules dialog box appears.

Copying rules

There may be instances when you want to create a rule that is similar to a rule that already exists. You can easily create the new rule by copying the existing one and editing the new rule as needed.

To copy a rule:

  1. From the Configuration menu, choose Work with Rules.
    Result: The Rules dialog box appears.
  2. Under Rules, select the rule to copy.
  3. Choose Edit.
    Result: The Rule dialog box appears.
  4. Choose Save As.
    Result: The Save As dialog box appears.
  5. In the Rule Name box, type a name for the new copy of the rule.
  6. Choose OK.
  7. Result: The Rules dialog box appears with the new rule.
Deleting rules You can delete rules you no longer need.

To delete a rule:

  1. From the Configuration menu, choose Work with Rules.
    Result: The Rules dialog box appears.
  2. Under Rules, select the rule to delete.
  3. Choose Delete.
    Result: The Rule is deleted.
    Note: No confirmation message appears to confirm the deletion.