Overview |
|
Tasks | |
Included with | Tivoli Service Desk |
Events |
The system administrator maintains the
descriptions of the events
your business tracks throughout the life cycle of an asset.
When users record information about an event, they specify which event has occured. Events are used in two ways:
The types of events included with Tivoli Service Desk are:
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Adding and deleting events |
Events cannot be added to or deleted from the Events list after the installation of Tivoli Service Desk. |
Editing an event |
You can change the description of an event in
the list of included with Tivoli Service Desk even if the event name has already been used
to record an event in the life cycle of an asset. All occurences of the event description
are modified. To change an event description:
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Printing a list of events |
You can print a list of all the events in the
Tivoli Service Desk database. To print a list of events:
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