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Tivoli Asset Management uses events
to track the history of an asset.
In the Add Asset dialog box and the Edit Asset dialog box, you can specify
both planned
events and completed
events for an asset. A planned event is an event that has been scheduled, but not yet
marked as complete. Events are also created automatically to help you track an asset's
history. These events track changes to an asset's category,
organization,
location,
or connection,
or when an asset is updated upon completion of a change in Tivoli
Change Management.
Note: Your system administrator must define the types of events that
your company wants to track. |
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You can associate events
with an asset
when you add the asset to the database, or after the asset has been created. You use the
Add Event dialog box to create any new event, whether the event is a planned
event or a completed
event. You can associate any number of planned or completed events with an asset. To
access the Add Event dialog box:
- In the Add Asset dialog box, choose
the Events tab, then choose Add from either the Planned Events group box or the Completed
Events group box.
- In the Edit Asset dialog box,
choose the Events tab, then choose Add from either the Planned Events group box or the
Completed Events group box.
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You can edit the information for any planned
event before it is marked as completed. (You cannot make changes to completed
events.) The Edit Event dialog box provides the same tools found in the Add Event dialog box. To access the Edit Event dialog
box:
- In the Add Asset dialog box, choose
the Events tab, select an event in the Planned Events group box, then choose Edit.
- In the Edit Asset dialog box,
choose the Events tab, select an event in the Planned Events group box, then choose Edit.
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To add a planned
event:
- Do one of the following:
- Choose the Events tab.
- In the Planned Events group box, choose Add.
Result: The Add Event dialog box
opens.
- In the Asset tag box, do one of the following:
- If you know the asset tag, type it in the box.
- If you do not know the asset tag, choose the browse button to open the Quick Find Assets dialog box, then use the dialog box' tools to
find and select the desired asset.
- Set the event's date and time, by doing one of the following:
- If the event is taking place now, make sure that the Now check box is selected. Do not
change the values in the Date and Time boxes.
- If the event is taking place at a later time, clear the Now check box and type the
appropriate date and time in the Date and time boxes.
- From the Event drop-down list, select an event type.
- In the Technician box, type the name of the technician who will oversee the event.
- In the cost box, type the estimated or actual cost of the event.
Note: Do not type a currency symbol.
- In the Currency box, select a currency code. (For more information, see Currency Codes Used by Tivoli Asset Management.)
- From the Contract list, select a contract (if the event is associated with a contract).
Note: If the Contract list is empty and the event must be associated with
a contract, then you must associate the asset with a contract. For more information, see Specifying a Contract (when adding an asset)
or Specifying a Contract (when
editing an asset).
- In the Notes box, type a note to describe the event.
- Choose OK.
Result: The Add Asset or Edit Asset dialog box appears, with the new
event added to the Planned Events table.
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You can edit only planned
events. Information about completed
events cannot be changed. To edit a planned event:
- Do one of the following:
- Choose the Events tab.
- In the Planned Events group box, select an event and choose Edit.
Result: The Edit Event dialog box
opens.
- Note that the Asset tag box is unavailable. You cannot edit the asset tag.
- Set the event's date and time, by doing one of the following:
- If the event is taking place now, make sure that the Now check box is selected. Do not
change the values in the Date and Time boxes.
- If the event is taking place at a later time, clear the Now check box and type the
appropriate date and time in the Date and time boxes.
- From the Event drop-down list, select an event type.
- In the Technician box, type the name of the technician who will oversee the event.
- In the cost box, type the estimated or actual cost of the event.
Note: Do not type a currency symbol.
- In the Currency box, select a currency code. (For more information, see Currency Codes Used by Tivoli Asset Management.)
- From the Contract list, select a contract (if the event is associated with a contract).
Note: If the Contract list is empty and the event must be associated with
a contract, then you must associate the asset with a contract. For more information, see Specifying a Contract (when adding an asset)
or Specifying a Contract (when
editing an asset).
- In the Notes box, type a note to describe the event.
- Choose OK.
Result: The Add Asset or Edit Asset dialog box appears. The edited
information appears in the Planned Events table.
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To view a planned
event:
- Do one of the following:
- Choose the Events tab.
- In the Planned Events group box, select an event and choose View.
Result: The View Event dialog box opens.
- View the event's information. You cannot make any changes to the information in the View
Event dialog box.
- Choose Close.
Result: The Add Asset or Edit Asset dialog box appears.
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To mark a planned
event as completed:
- Do one of the following:
- Choose the Events tab.
- In the Planned Events group box, select an event and choose Mark Complete.
Result: A Caution message box appears, asking if you want to set the
completion date and time to now.
- Do one of the following:
- If you want to set the completion date and time to now, choose Yes.
Result: The event is moved to the Completed Events table, and the
completion date and time are set to the current date and time.
- If you want to specify a different completion date and time, choose No.
Result: The Add Event dialog box appears, so you can specify a different
date and time other than the current date and time (notice the Now check box is not
enabled). For more information, see Adding a Completed
Event.
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You can delete any planned
event before it is completed. You cannot delete a completed
event. To delete a planned event:
- Do one of the following:
- Choose the Events tab.
- In the Planned Events group box, select an event and choose Delete.
Result: The event is deleted from the Planned Events table, without
confirmation.
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To add a completed
event:
- Do one of the following:
- Choose the Events tab.
- In the Completed Events group box, choose Add.
Result: The Add Event dialog box
opens.
- In the Asset tag box, do one of the following:
- If you know the asset tag, type it in the box.
- If you do not know the asset tag, choose the browse button to open the Quick Find Assets dialog box, then use the dialog box' tools to
find and select the desired asset.
- Set the event's date and time, by doing one of the following:
- If the event is taking place now, make sure that the Now check box is selected. Do not
change the values in the Date and Time boxes.
- If the event is taking place at a later time, clear the Now check box and type the
appropriate date and time in the Date and time boxes.
- From the Event drop-down list, select an event type.
- In the Technician box, type the name of the technician who will oversee the event.
- In the cost box, type the estimated or actual cost of the event.
Note: Do not type a currency symbol.
- In the Currency box, select a currency code. (For more information, see Currency Codes Used by Tivoli Asset Management.)
- From the Contract list, select a contract (if the event is associated with a contract).
Note: If the Contract list is empty and the event must be associated with
a contract, then you must associate the asset with a contract. For more information, see Specifying a Contract (when adding an asset)
or Specifying a Contract (when
editing an asset).
- In the Notes box, type a note to describe the event.
- Choose OK.
Result: The Add Asset or Edit Asset dialog box appears, with the new
event added to the Completed Events table.
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To view a completed
event:
- Do one of the following:
- Choose the Events tab.
- In the Completed Events group box, select an event and choose View.
Result: The View Event dialog box opens.
- View the event's information. You cannot make any changes to the information in the View
Event dialog box.
- Choose Close.
Result: The Add Asset or Edit Asset dialog box appears.
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