Specifying Costs


Overview

Tasks

Included with

Tivoli Change Management user

Overview

What costs are

In Tivoli Change Management, a cost is the financial factor of a change. The costs associated with a change can influence the decision of an approver, as well as the opinions of all other individuals or organizations involved with a change. You can monitor the costs involved in changes belonging to specific categories by identifying cost data.

In Change Management, you can specify the following cost information:

Cost Item Definition/Example
Cost center The area or organization financially responsible for the change if it is implemented.
Fixed cost Cost of supplies and equipment to implement the change.
Labor cost Time spent by internal or contract personnel to implement the change.

In addition, you can specify estimated and actual values for fixed and labor costs.


Tasks

Specifying costs

You can specify cost data for a change at any point during the change process.

To specify estimated cost information:

  1. From the Change dialog box, choose the Cost tab.
    Result: The Cost tab appears.
  2. Choose the Browse button next to the Cost Center box to select an organization to serve as the Cost Center for the change.
  3. From the Currency list, select a currency code. See Currency Codes.
  4. Under Estimated, type the estimates for both Fixed and Labor costs.
  5. Under Actual, type the actual amount paid for Fixed and Labor costs.
  6. Do one of the following:
    • Choose another Change dialog box tab to specify other change information.
    • Choose OK.
      Result: The change is saved and the Tivoli Service Desk window appears.

Note: If you plan to use the Microsoft Project DDE to calculate actual costs, the currency type used in Tivoli Change Management must match the currency type used in Microsoft Project. Costs are not converted when you use two different currency types. See Scheduling in Microsoft Project.