Maintaining Dialog Box Button Rights


Overview

Tasks

Included with

Tivoli Service Desk

Overview

Button rights

Some buttons on dialog boxes are available only to users with the appropriate rights. For example, the Add, Edit, and Delete buttons on the Work with Common Problems dialog box are available only to users with the Diagnostic Aid Administration right. Users who lack this right can only search for or view Common Problem information.

Default rights

Certain buttons in Tivoli Service Desk are automatically assigned rights that restrict their use. These buttons are identified by a button name, file name and form name. DFC files contain the description of dialog boxes where buttons appear. A form is the name TSD uses internally for the dialog box. The default TSD button rights are listed in the following table.

File and Form Name Button Name Required Rights
CALLS.DFC
[REGISTERCALL]
FIND_INVENTORY INVENTORY ADMINISTRATION
COMMON.DFC
[WORKWITHAIDS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
DCTNRY.DFC
[WORKWITHDICTIONARY]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
LEARN_BUTTON
DIAGNOSTIC AID ADMINISTRATION
DIAGWIN.DFC
[DIAGWIN]
EDITBUTTON HYPERTREE ADMINISTRATION
EQUIP.DFC
[WORKWITHCOMPONENTS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
EQUIP.DFC
[WORKWITHITEMS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
EQUIP.DFC
[WORKWITHMODULES]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
EQUIP.DFC
[WORKWITHSYSTEMS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
ERROR.DFC
[WORKWITHAIDS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
HOTNEWS.DFC
[WORKWITHAIDS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
DIAGNOSTIC AID ADMINISTRATION
INVENT.DFC
[WORKINVENT]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
INVENTORY ADMINISTRATION
LOCATION.DFC
[WORKWITHLOCATIONS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
LOCATION ADMINISTRATION
SOLUTION.DFC
[WORKWITHSOLUTIONS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
LEARNING_BUTTON
DIAGNOSTIC AID ADMINISTRATION
VENDOR.DFC
[WORKWITHVENDORS]
ADD_BUTTON
DELETE_BUTTON
EDIT_BUTTON
INVENTORY ADMINISTRATION

Add Required Right dialog box

Add rights to a button when you want to restrict its use to selected users or groups of users. For more information, see Adding a button right.

To access the Add Required Right dialog box:

  1. In the Security Configuration dialog box, choose the Buttons tab.
  2. Choose Add.
    Result: The Add Required Right dialog box appears.

Edit Required Right dialog box

You can change the rights required to use a button in a dialog box. For more information, see Editing a button right

To access the Edit Required Right dialog box:

  1. In the Security Configuration dialog box, choose the Buttons tab.
  2. From the Right list, select a right and choose Edit.
    Result: The Edit Required Right dialog box appears.

View Required Right dialog box

You can check the details of button rights from the View Required Right dialog box. You cannot make changes when you are viewing button rights. For more information, see Viewing a button right.

To access the View Required Right dialog box:

  1. In the Security Configuration dialog box, choose the Buttons tab.
  2. From the Right list, select a right and choose View.
    Result: The View Required Right dialog box appears.

Tasks

Adding a button right

To add rights for a button:
  1. In the Add Required Right dialog box, do one of the following:
    • In the Form Name box, type the name of the dialog box file and form name that contains the button to which you want to assign a right.
    • Choose Browse. In the Form File Select dialog box, select the name of the appropriate dialog box file and choose Open. Then in the Add Required Right dialog box, add the form name after the name of the selected dialog box file.
      Note:: The form name should appear in brackets.
      Example: COMMON.DFC[WORKWITHAIDS]
      Tip: To determine the names of the dialog box file, the form, and the button, use the Interface Designer, as described in the online help. See the Tivoli Service Desk 6.0 Interface Designer's Guide Table of Contents.
  2. In the Button Name box, type the control name for the button.
  3. From the Right Name list, select the right to assign to the button.
  4. Choose OK.
    Result: The Buttons tab appears. The new button right appears in the Right List in the Button tab of the Security Configuration dialog box.

Editing a button right

To edit rights for a button:
  1. In the Edit Required Right dialog box, make any necessary changes. For further instructions, see Adding a button right.
  2. Choose OK.
    Result: The edited button right appears in the Right List in the Button tab of the Security Configuration dialog box.

Viewing a button right

To view rights for a button:
  1. In the View Required Right dialog box, view the required right information in the Form Name, Button Name and Right Name boxes. For details on the displayed information, see Adding a button right.
  2. Choose Close.

Deleting a button right

You delete a button right requirement when you no longer want to restrict the use of a selected button.

To delete rights for a button:

  1. From the Right List in the Buttons tab of the Security Configuration dialog box, select the button right you want to delete.
  2. Choose Delete.
  3. In the Warning message dialog box, choose Yes.
    Result: The button right is removed from the Right List in the Buttons tab.

Searching for a button right

If you cannot easily locate a button right in the Right List on the Buttons tab of the Security Configuration dialog box, you can construct an SQL search.

To search for a button right:

  1. In the Security Configuration dialog box, choose the Buttons tab.
  2. Choose SQL.
  3. In the Search dialog box, set the search parameters, then choose OK.
    Result: Button rights that match your SQL query appear in the Right List of the Buttons tab of the Security Configuration dialog box. For more information on defining an SQL query, see Searching and Inquiring.