Overview |
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Included with |
Tivoli Problem Management administration |
Using Distributed Data Manager reports |
Tivoli Problem Management provides a set of
pre-defined or standard reports you can use to monitor your help desk activity. Several
Tivoli Problem Management standard report templates have been enhanced with fields and
sort orders for Distributed Data Manager reporting. The reports are stored in
\tivtsd\tpm\reports. These standard reports run with Crystal Reports, although they can also be distributed as compiled versions to users who do not have Crystal Reports on their workstations. Tivoli Problem Management standard reports are not shipped in compiled form. You will need to compile these reports using Crystal Reports. For more information about compiling and printing Crystal Reports, see the Crystal Reports User's Guide and Using Crystal Reports. The following reports are included with Tivoli Problem Management:
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