Overview |
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Tasks |
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Included with |
Tivoli Problem Management |
Views |
In Tivoli Service Desk, you can use the Data
View Wizard to create a custom view. Views determine how view the information is displayed
in a dialog box. The names of views are listed in hierarchical order in the Views/Problem
List areas of the dialog box. Tivoli Problem Management includes the following views for the Call Dispatch dialog box and the Transfer Problem dialog box:
Tivoli Problem Management also includes the following views for the Problem History tab of the Call Registration and the Work with Problems dialog boxes:
Tivoli Change Management includes the following views for the Changes dialog box:
In addition, you can use the Data View Wizard to delete views you no longer need. |
Creating a view | You can create custom views for dialog boxes
that have the View menu under the dialog box title. To create a view:
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Deleting a view |
You can delete views you no longer need. To delete a view:
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