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You can search, edit,
view, and print information about the change
categories of your organization. You use the Change Category Manager dialog
box to perform these tasks. |
The
Find Item dialog box |
You use the Find Item dialog box to search for
change categories that do not appear in the Category Hierarchy area of the Change Category Manager dialog
box. To access the Find Item dialog box:
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The
Print Choice dialog box |
You use the Print Choice dialog box to select
one of the following print options:
- A view of the change category hierarchy
- Details of the selected change category
To access the Print Choice Output dialog box:
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The Report Attributes Output dialog
box |
You use the Report Attributes Output dialog box
to specify the destination and other characteristics of a change category report. You can
specify one of the following destinations for the report:
For all three destinations, you can also specify a maximum number of records you want
processed.
To access the Report Attributes Output dialog box:
- In the Change Category
Manager dialog box, choose File, then choose Print, and then choose OK from the Print
Choice dialog box.
Result: The Report Attributes Output dialog box appears.
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You can use the Find command to search for one
or more change categories. To find a change category:
- From the Configuration menu, choose Change Categories.
Result: The Change
Category dialog box appears.
- From the Edit menu, choose Find.
Result: The Find Item dialog box
appears.
- In the box, type a filter string.
This can be all or part of a change category description or a string containing wildcard
characters.
- Choose Find.
Result: A Caution Message appears.
- Choose Yes.
- One of the following occur:
- If there is more than one matching category, a list of the matching change categories
appears in the Find Items dialog box.
- If there are no matching categories, a Caution message appears.
Choose OK.
Result: The Find Item dialog box
appears.
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You can modify the description of a change
category. Note: You cannot modify the change category code.
To modify a change category:
- From the Configuration menu, choose Change Categories.
Result: The Change
Category dialog box appears.
- From the Change Category Manager dialog box, choose the Category Detail tab.
Result: The Category Detail
tab appears.
- If you want to modify the description of the change category, from the Change Hierarchy
area, select the change.
- In the Description box, type a new description.
- Choose Save.
Result: The modifications to the change category are saved.
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You can view the code and description of a
change category. To view change category information:
- From the Configuration menu, choose Change Categories.
Result: The Change
Category dialog box appears.
- From the Change Category Manager dialog box, choose the Category Detail tab.
Result: The Category Detail
tab appears.
- View the data.
- Choose Close.
Result: The Tivoli Service Desk window appears.
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Printing
change category information |
You can print information about the change
categories or your organization to the screen, printer, or a file. To print change
category information:
- From the Configuration menu, choose Change Categories.
Result: The Change
Category Manager dialog box appears.
- From the File menu, choose Print.
Result: The Print
Choice dialog box appears.
- Do one of the following:
Select this option ... |
to display ... |
View of Hierarchy |
all levels of the change category hierarchy. |
Details of Selected Node |
the change category code and description, as well as associated model
names, descriptions, and status. |
- Choose OK.
Result: The Report Attributes Output
dialog box appears.
- From the Report Output Attributes dialog box, choose a Destination.
If you choose Printer, type the number of lines per page in the Lines Per Page box, or
accept the default 58.
If you choose File, type the name of the file in Filename box.
- Choose Accept.
Result: One of the following occur:
- If you chose Screen, the Report Output dialog box appears.
- If you chose Printer, the information is sent to the printer.
- If you chose File, the information is saved to the file you specified.
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