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The IBM NetQuestion search engine allows for:
wildcards, quotes, and plus or minus signs.
- An asterisk (*) substitutes for one or more characters.
- A question mark (?) substitutes for exactly one character
Use quotes to search for exact phrases.
- A search phrase enclosed in quotes finds all help topics with that exact phrase
somewhere in the help topic.
Example: "Tivoli Service Desk"
Finds all help topics that include the exact phrase Tivoli Service Desk.
- A search phrase without quotes finds all help topics with any or all of those words, in
any order somewhere in the help topic.
Example: Tivoli Problem Management
Finds all help topics containing the words Tivoli or Problem or Management.
Plus and minus signs
The plus and minus signs do not join terms, but only operate on the term that follows
them. Additionally you can insert masking characters in annotated search terms only.
For your search query, type any words that describe what you are looking for, then:
- Put a plus (+) sign in front of the words that must be present in the returned
documents.
Example: +call
All help topics retrieved must contain the word call. (A single unsigned word, call,
is also read this way, and is treated by the search engine as +call.)
Example: +problem +solution
All help topics retrieved must contain the word problem and the word solution.
Example: +diagnostic aid
All help topics retrieved must contain the word diagnostic, but only optionally
the word aid.
- Put a minus (-) sign in front of the words that must not be present in the returned
documents.
Example: +problem -solution
All help topics retrieved must contain the word problem, but must not contain the
word solution.
Tips for using plus and minus signs
- When using signs, do not leave any space between the sign and the word.
- Use spaces between signed terms in order to distinguish them from terms that themselves
contain a minus sign. For example, e-mail is treated as "e-mail" whereas e -mail
would retrieve help topics that optionally contain e, but did not contain mail.
- Using only minus signed terms generates a warning message. The search criteria are too
vague to allow for a meaningful scoring of the help topics found.
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