Maintaining Rights for Users and Groups


Overview

Tasks

Included with

Tivoli Service Desk

Overview

Assigning rights

This help topic describes how to assign a selected right to a list of users or groups. It is also possible to assign a list of rights to a selected user or group. For more information, see Configuring user rights or Configuring group rights.

Tasks

Assigning a right to a list of users

You can assign a selected right to several users from the Edit Right dialog box.

To assign a right to a list of users:

  1. In the Rights tab of the Security Configuration dialog box, from the Right List, select the right you want to assign.
  2. Choose Edit.
  3. In the Edit Right dialog box, under the Users list, choose Add.
  4. Select one or more user IDs from the Choose User dialog box.
    Tip: See Selecting from a list for information on selecting multiple user IDs.
  5. Choose Select.
    Result: The Edit Right dialog box reappears. The names of the selected users appear in the User list.
  6. Choose OK.

Removing a right from a user

Anytime you find that you no longer want a user to have a specific right to Tivoli Service Desk system actions or buttons, you can easily remove the user from the Users list in the Edit Right dialog box.

Note: You are not prompted for confirmation before removing a right from a user.

To remove a right from a user:

  1. In the Rights tab of the Security Configuration dialog box, from the Right List, select the right you want to remove from a particular user.
  2. Choose Edit.
  3. In the Edit Right dialog box, from the Users list, select the user from whom you want to remove the right.
  4. Under the Users list, choose Remove.
    Result: The user is immediately removed from the Users list.
  5. Choose OK.

Assigning a right to a list of groups

You can assign a selected right to several groups of users from the Edit Right dialog box.

To assign a right to groups of users:

  1. In the Rights tab of the Security Configuration dialog box, from the Right List, select the right you want to assign.
  2. Choose Edit.
  3. In the Edit Right dialog box, under the Groups list, choose Add.
  4. Select one or more group IDs from the Choose Group dialog box.
    Tip: See Selecting from a list for information on selecting multiple group IDs.
  5. Choose Select.
    Result: The Edit Right dialog box reappears. The names of the selected users appear in the User list.
  6. Choose OK.

Removing a right from a group

Anytime you find that you no longer want a group to have a specific right to Tivoli Service Desk functions or buttons, you can easily remove the right.

Note: You are not prompted for confirmation before removing a group right.

To remove a right from a group:

  1. In the Rights tab of the Security Configuration dialog box, from the Right List, select the right you want to remove from a selected group.
  2. Choose Edit.
  3. In the Edit Right dialog box, from the Groups list, select the group from which you want to remove the right.
  4. Under the Groups list, choose Remove.
    Result: The group is immediately removed from the Groups list.
  5. Choose OK.

Viewing all users who are assigned a specific right

You can view a list of all the users who are assigned a specific right, regardless of whether they were assigned the right individually or as a member of a group.

To display all users assigned a right:

  1. In the Rights tab of the Security Configuration dialog box, from the Right List, select the right for which you want to view a list of users.
  2. Choose Edit.
  3. In the Edit Right dialog box, choose Display.
    Result: The Effective Users list displays the names of all the users who are assigned this right.
  4. Choose OK.