Overview |
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Tasks |
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Included with |
Tivoli Problem Management |
Module |
The module level is the bottom level of the SCIM hierarchy. A module is a part of an item. Just as a system consists of components, each item can consist of several modules. |
SCIM hierarchy overview |
This help topic covers the maintenance of modules as one part of the SCIM. For more information on designing and using the SCIM hierarchy, see Maintaining the SCIM hierarchy. |
Work with Module dialog box |
Use the Work with Module dialog box to maintain modules
for the Tivoli Problem Management SCIM hierarchy. To access the Work with Module dialog box:
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Add Module dialog box |
Use the Add Module dialog box to add modules
to define the parts of an item
that could experience a problem. After you have defined an item, you can add the modules
that belong to that item. For more information, see Adding a
module. To access the Add Module dialog box:
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Edit Module dialog box |
Use the Edit Module dialog box to change a module
ID or description. For more information, see Editing
a module. To access the Edit Module dialog box:
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View Module dialog box |
Use the View Module dialog box to check the
details of a module.
You cannot make changes when you are viewing a module. For more information, see Viewing a module. To access the View Module dialog box:
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Adding a module |
A module
is a part of an item
that can experience a problem independently of the rest of the modules. Some diagnostic
scenarios require this level of detailed information. In other cases, where the items are
fairly discrete, module information is not necessary. After you define an item, you can
add the modules that belong to that item. To add a module:
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Editing a module |
Use the Edit Module
dialog box to change a module
ID or description To edit a module:
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Viewing a module |
Check the details of a module
at either the Work with Module dialog box or
the View Module dialog box. You cannot make changes
when you are viewing a module. To view a module:
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Deleting a module |
You can delete any module
that is no longer supported by your help desk. Deleting a module does not cause errors in
existing problem records where the SCIM contains the deleted module. To search for a
problem record containing deleted SCIM information, you must use a Search
dialog box, rather than the simpler Inquiry dialog box. For more information
on searching for problem records or defining an SQL query, see Searching
and Inquiring. To delete a module:
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Searching for a module |
If you cannot easily locate a specific module
in the Work with Module dialog box, you can perform an SQL
search. To search for a module:
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