Overview |
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Tasks |
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Included with |
Tivoli Service Desk |
Methods of attaching to a database |
Regardless of which DBMS
you use, you must connect or attach to it. The method of attaching or connecting varies,
however. You should be familiar with the method of attaching to the DBMS you use with the
Tivoli Service Desk Suite. Examples:
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TSD database drivers |
TDT connects to your database server through a
driver DLL. TDT includes TSD-written drivers for Oracle, Sybase preferred (via CT-LIB),
Sybase non-preferred (via DB-Lib), and Microsoft SQLServer (via DB-Lib), and Informix.
These drivers conform to the X/Open CLI specification; their names appear in the table
below. In addition, a separate choice for specifying the text search driver is provided in
the event that you are using this text search engine.
Although TDT includes DB2 family drivers, TDT supports the direct use of IBM's
DB2 CLI driver, since it is also X/Open compliant. Warning: Although TDT may be able to work with a compliant ODBC driver at a basic level, this is not a guarantee that the driver works with a complex TSD application, such as Tivoli Service Desk. For a list of TSD-certified drivers, contact TSD customer support. See Contacting Tivoli Support. |
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Driver Selection dialog box |
Use the Driver Selection dialog box to select a
DBMS driver for a new data source. To access the Driver Selection dialog box,
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Selecting a data source driver |
The first step in configuring a new data source
is to select a DBMS driver. To select a data source driver:
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