|
Viewing a problem history means that you can
look at problem information, but you can not change anything. You view problem history
when you want to check the record of what has been done about a specific problem, to learn
who called about it, or to verify its current status. You can not use any of Tivoli
Problem Management's Diagnostic Aids to solve the problem. You can view problem history
in the Problem Status dialog box. Time spent viewing a problem
history in the Problem Status dialog box is not included in the Time Spent box of the
Problem tab of the Problem Status dialog box. |