Inquiry dialog boxes are a class of dialog boxes where you can set search parameters to retrieve a specific record or set of records of a particular type. Inquiry dialog boxes are used for simple database inquiries or by people who want to query the database, but who are not familiar with SQL.
For example, you can set search parameters at the Common Problem Inquiry dialog box to locate specific Common Problem records. These records are then displayed in the Work with Common Problem dialog box.
For more information, see Searching and Inquiring.