IBM Tivoli OMEGAMON XE for CICS on z/OS, Version 5.1.0

Adding or editing a service policy and activating a service policy

A service policy applies to all service classes defined for your enterprise. Service class goals vary by service policy. Service policies let you override the response time goals of the service class as dictated by your site's varying requirements. For example, you could have one service policy for prime shift operation, another for nighttime operation, and a third for weekend operation.

Your site's CICSplex can have only one service policy active at a time.

To add a new service policy, complete these steps:

  1. Within the CICSplex SLA window's left pane, right-click the CICSplex icon: This graphic shows the CICSplex icon.
  2. From the menu, select Create Service Policy:
    Figure 15. The CICSplex action menu
    This graphic shows the CICSplex action menu.

    The Create new Service Policy window is displayed.

    Figure 16. The Create new Service Policy window for creating a new service policy
    This graphic shows the Create new Service Policy window wherein you define a new service policy.

    Supply the new policy's name and description, and click OK.

    The Service Policy name is a maximum of eight characters in length. These are the valid characters for the Service Policy name: A-Z, a-z, 0-9 and any of the following characters, $ @ # . / - _ % & ¢ ? ! : | = ¬ ; < >. Note, the comma (,) and double quote (") characters are not valid.

    The Service Policy description is a maximum of 24 characters in length. The valid characters are any basic Latin ASCII characters.

    A new service policy icon is added to CICSplex tree view. The icon added shows the new policy is inactive: This icon identifies an inactive service policy.

A default service policy named DFLTSPOL is provided with OMEGAMON XE for CICS on z/OS.

To edit an existing service policy's description or to activate it, complete these steps:

  1. Within the CICSplex SLA window's left pane, select the service policy you want to edit or activate.

    The right pane changes to show the Service Policy parameters for the selected service policy:

    Figure 17. The Service Policy pane for editing an existing service policy
    This graphic shows the Service Policy pane where you edit or activate an existing service policy.
  2. Edit the Description field as needed.
  3. If the selected service policy's Status field is inactive and you need to activate it (while simultaneously deactivating the currently active policy), click Activate.

    The service-policy icons shown in the CICSplex tree view illustrate which policy is active ( This icon identifies the active service policy.) and which are inactive ( This icon identifies an inactive service policy).

After you have defined the service policies for your installation and activated one of them, your next step is to customize as necessary the predefined goals for the service classes within them; see Overriding a service class goal.


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