Expert Advice

CICSplex_CSMI_delay_in_FCP  
Situation Description
Suggested Actions
Situation Description

Service Level failure (CSMI) with excessive time in File Control

 

Suggested Actions

Use the historical transaction display function of OMEGAMON/CICS to locate the mirror transactions that are responsible for the service level failure. Determine whether the large amount of time waiting on File Control is a consequence of either application changes or alterations in the CICS file configuration. If the transaction behavior is found to be normal, consider updating the service class definitions so that they will accurately reflect anticipated response times.

 

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