The predefined situations in this category monitor performance, response time, and transaction for potential trouble spots.
Monitors for excessive transaction response time that is attributed to database performance. There are multiple database types (DB2®, Adabas, DLI, Datacom, and so forth) that can potentially cause CICSplex delays. CICSplex_delay_in_Database monitors all database types. This situation uses attributes from the CICSplex Service Class_Analysis group. This situation is distributed automatically to the hub server; distribute it to all servers where an OMEGAMON® XE for CICSplex is running.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the transactions that are responsible for the service level failure. Determine whether the large amount of time spent waiting on database activity is a consequence of either application changes or alterations in the database configuration. If the transaction behavior is found to be normal, consider updating the service class definitions so that they accurately reflect anticipated response times.
Formula
If the value of Performance_Index is greater than 1 and the value of Percent_of_time_waiting_on_Adabas is greater than 90 or the value of Percent_of_time_waiting_on_Datacom is greater than 90 or the value of Percent_of_time_waiting_on_DB2 is greater than 90 or the value of Percent_of_time_waiting_on_DLI is greater than 90 or the value of Percent_of_time_waiting_on_IDMS is greater than 90 or the value of Percent_of_time_waiting_on_SUPRA is greater than 90 then situation CICSplex_delay_in_Database is true.
Monitors the effect of an MQ connection on a service class. This situation evaluates the percentage of time spent waiting for an MQ connection in relation to the performance index for a service class. It alerts the user if the performance index for a service class exceeds 1.0 and the percentage of time spent waiting for an MQ connection exceeds 90%. This situation uses attributes from the CICSplex Service Class_Analysis group. All situations for Service Level Analysis attributes need to be distributed to *hub server. Do not distribute these situations to CICS® nodes.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the transactions that are responsible for the service level failure. Determine whether the large amount of time spent waiting on message-queuing activity is a consequence of either application changes or alterations to the WebSphere MQ system. If the transaction behavior is found to be normal, consider updating the service class definitions so that they accurately reflect anticipated response times.
Formula
If the value of Performance_Index is greater than 1 and the value of Percent_of_time_waiting_on_MQ is greater than 90 then situation CICSplex_delay_in_MQSeries is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist in locating the wait reasons responsible for slow response time. If CPU bound transactions are unable to get the processor resources they need, consider increasing the priority of either the transaction or the CICS region.
This situation uses attributes from the CICSplex Service Class_Analysis group. This situation is distributed automatically to the hub server; distribute it to all servers where an OMEGAMON XE for CICS on z/OS plex is running.
Formula
If the value of Performance_Index is greater than 1 and the value of Percent_of_time_waiting_on_Redispatch is greater than 50 or the value of Percent_of_time_waiting_on_unidentifiable is greater than 50 or the value of Percent_of_time_using_CPU is greater than 50 then situation CICSplex_delay_within_CICS is true.
See CICSplex_CSM5_delay_in_DLI, CICSplex_CSMI_delay_in_FCP, or CICSplex_delay_in_Database for predefined situations that monitor response time delays in database processing.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. Determine whether the large amount of time waiting on File Control is a consequence of either application changes or alterations in the CICS file configuration. If the transaction behavior is found to be normal, consider updating the service class definitions so that they accurately reflect anticipated response times.
Formula
If the value of Service_Class_Name equals CSMI and the value of 200_%_of_Goal_Transaction_Count is greater than 1 or the value of Performance_Index is greater than 1 or the value of Greater_than_400_%_of_Goal_Transaction_Count is greater than 0 or the value of 400_%_of_Goal_Transaction_Count is greater than 1 and the value of Percent_of_time_waiting_on_File_Control is greater than or equal to 50 then situation CICSplex_CSMI_delay_in_FCP is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. If CPU limitations are found to be the root cause, consider increasing the priority of the region to prevent File Owning Regions from adversely affecting Application Owning Regions that use function shipping.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_CPU is greater than 50 or the value of Percent_of_time_waiting_on_TS_IO is greater than 50 or the value of Percent_of_time_waiting_on_Redispatch is greater than 50 or the value of Percent_of_time_waiting_on_DLI is greater than 50 or the value of Percent_of_time_waiting_on_Journal_Control is greater than 50 then situation CICSplex_Function_Ship_delays is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. Consider increasing the priority of the region to prevent File Owning Regions from adversely affecting Application Owning Regions that use function shipping.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_CPU is greater than 50 then situation CICSplex_Func_Ship_delay_CPU is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. An issue with high waits on DLI indicates a potential problem with IMS subsystems connected to the CICS region. Use OMEGAMON XE for IMS to check the condition of the connected IMS subsystems.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_DLI is greater than 50 then situation CICSplex_Func_Ship_delay_DLI is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. Ensure the defined journals have sufficient capacity for this workload and use the Transaction Analysis workspace to check the number of tasks attempting to use the same journal.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_JNL is greater than 50 then situation CICSplex_Func_Ship_delay_JNL is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. If CPU limitations are found to be the root cause, consider increasing the priority of the CICS region to prevent File Owning Regions from adversely affecting Application Owning Regions that use function shipping. Check the maximum task setting for the CICS region and consider increasing, if the situation persists.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_RDIS is greater than 50 then situation CICSplex_Func_Ship_delay_RDIS is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the mirror transactions that are responsible for the service level failure. The Bottleneck Analysis workspace can further assist you in locating the wait reasons responsible for slow response time. Use the Temporary Storage Queues workspace and the Temporary Storage Summary workspace to identify any queues that are being used excessively by tasks.
Formula
If the value of Service_Class_Name equals "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_TS is greater than 50 then situation CICSplex_Func_Ship_delay_TS is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the transactions that are responsible for the service level failure. The breakdown of time statistics in the historical transaction detail can identify the component that is causing the response time to be excessive. If the transaction behavior is found to be normal, consider updating the service class definitions so that they accurately reflect anticipated response times.
Formula
If the value of Performance_Index is greater than 1 then situation CICSplex_Performance_Index is true.
Use the historical transaction display function of OMEGAMON XE for CICS on z/OS to locate the transactions that are responsible for the service level failure. Determine whether the large amount of time spent waiting on MRO is a consequence of a poorly performing remote region or a problem with the connections displayed in the Intercommunication Summary workspace. If the transaction behavior is found to be normal, consider updating the service class definitions so that they accurately reflect expected response times.
Formula
If the value of Average_Response_Time is greater than 5 or the value of Bucket_G400 is greater than 0 or the value of Bucket_200 is greater than 1 or the value of Performance_Index is greater than 1 or the value of Bucket_400 is greater than 1 and the value of Percent_of_time_waiting_on_MRO is greater than or equal to 50 then situation CICSplex_Sympathy_Degradation is true.
Formula
If the value of Status equals DELETED then situation CICSplex_Service_Class_Deleted is true.
If service levels for the CSM5 transaction group are not met or response time spikes are detected, CICSplex_CSM5_delay_in_DLI rolls issues an alert.
This situation is distributed automatically to the hub server; distribute it to all servers where an OMEGAMON XE for CICS on z/OS is running. This situation uses attributes from the CICSplex Service Class Analysis group.
Formula
If the value of Service_Class_Name equals "CSM5" and (the value of Bucket_200 is greater than 1 or the value of Performance_Index is greater than 1 or the value of Bucket_G400 is greater than 0 or the value of Bucket_400is greater than 1) and the value of Percent_of_time_waiting_on_DLI is greater than 50 then situation CICSplex_CSM5_delay_in_DLI is true.
If service levels for the CSMI transaction group are not met or response time spikes are detected, CICSplex_CSMI_delay_in_FCP issues an alert. This situation uses attributes from the CICSplex Service Class_Analysis group. This situation is distributed automatically to the hub server; distribute it to all servers where an OMEGAMON XE for CICS on z/OSplex is running.
Formula
If the value of Service_Class_Name equals "CSMI" and the value of Bucket_G400 is greater than 0 or the value of Bucket_400 is greater than 1 or the value of Performance_Index is greater than 1 or the value of Bucket_200 is greater than 1) and the value of Percent_of_time_waiting_on_File_Control is greater than or equal to 50 then situation CICSplex_CSMI_delay_in_FCP is true.
Formula
If the value of Service_Class_Name is greater than "1,CSM" and the value of Performance_Index is greater than 1 and the value of Percent_of_time_using_CPU is greater than 50 or the value of Percent_of_time_waiting_on_TS_IO is greater than 50 or the value of Percent_of_time_waiting_on_Redispatch is greater than 50 or the value of Percent_of_time_waiting_on_DLI is greater than 50 or the value of Percent_of_time_waiting_on_Journal_Control is greater than 50) then situation CICSplex_Function_Ship_delays is true.
See also the CICSplex Service Class Analysis attribute group.
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