CICS may be requiring fewer CPU cycles than normal for the expected transaction rate. If response time is unacceptable, check the transaction rate display in the Region Overview report to see if the rate is lower than normal. Next, see if Transaction Analysis is showing active task activity, and if so, use the Impact Analysis function of OMEGAMON/CICS to determine why CICS is not being dispatched. If there is no contention, check the network to see if terminals are active.
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