Topology Console Message Help

IHS1000W

Unable to connect to the topology server at host hostname.

Explanation: The topology console was unable to connect to the topology server at hostname. This may be because you entered the host name incorrectly, or because the topology communication server is not running at the specified host.

Message Inserts:

hostname
The name entered in the Hostname field.

System Action: The sign-on request was not completed. The Sign On window remains open.

Operator Response: Correct the host name and try to sign on again. If this does not resolve the problem, contact your system programmer.

System Programmer Response: Ensure that the communications server has been started on hostname. If you cannot resolve the problem, contact your Tivoli Support Center.

IHS1001I

User username is not authorized as an administrator.

Explanation: You selected Administrator access when signing on to the topology server, but you are not authorized to act as an administrator.

Message Inserts:

username
The name entered in the User name field.

System Action: The sign on request does not complete. The Sign On window remains open.

Operator Response: Retry the sign-on request, but do one of the following:

IHS1002I

User username is not authorized to sign on to the NetView management console.

Explanation: You are not authorized, with the user name specified in the User name field of the Sign On window, to sign on to the topology server.

Message Inserts:

username
The name entered in the User name field of the Sign On window.

System Action: The sign on request does not complete. The Sign On window remains open.

Operator Response: Do one of the following:

IHS1003I

The user name and password are not authorized to connect to this topology server.

Make sure the user name and password are correctly specified.

Explanation: This error may be caused by any of the following:

System Action: The sign-on request does not complete. The Sign On window remains open.

Operator Response: Correct the user name or password and retry the sign-on request.

IHS1004I

A session with host hostname is already established.

Explanation: The console has detected that a previous connection to a topology server is still active.

Message Inserts:

hostname
The name entered in the Hostname field.

System Action: The sign-on request does not complete. The Sign On window remains open.

Operator Response: Close and re-open the console and retry the sign-on request.

IHS1005I

Host hostname is not known.

Explanation: hostname is not an existing machine on the visible network.

Message Inserts:

hostname
The name entered in the Hostname field.

System Action: The sign on request does not complete. The Sign On window remains open.

Operator Response: Correct the host name and retry the sign-on request.

IHS1006W

The processing of a request at the topology server was interrupted.

Exception

Explanation: A request sent to the topology server was interrupted before the expected response was received.

Message Inserts:

exception
Additional exception text.

System Action: The request does not complete.

Operator Response: If this was a sign-on request, the topology communications server is running at the specified host, but the topology server is not.

Contact the system programmer if you are unable to resolve the problem.

System Programmer Response: Contact your Tivoli Support Center if you are unable to resolve the problem.

IHS1007W

An error occurred while sending a request to the topology server.

Explanation: An error was detected as a request was being sent to the topology server.

System Action: The request does not complete.

Operator Response: Contact your system programmer if you are unable to resolve the problem.

System Programmer Response: Contact your Tivoli Support Center if you are unable to resolve the problem.

IHS1008W

The CLASSPATH environment variable does not include either ihseuc.jar or ihseucd.jar.

Correct and restart the console.

CLASSPATH=classpath.

Explanation: While initializing the topology console, the analysis of the Java CLASSPATH definition did not locate the required JAR file.

Message Inserts:

classpath
The CLASSPATH value when the console started.

System Action: The console closes.

Operator Response: Contact your system programmer.

System Programmer Response: Contact your Tivoli Support Center.

IHS1010W

The session with hostname was lost; accurate information cannot be displayed.

Select OK to sign off.

Explanation: The communications session with the topology server has unexpectedly disconnected. Any currently open views no longer correctly reflect the information at the server.

To resynchronize the views, sign off and sign on to the server again.

Message Inserts:

hostname
The host name of the server.

System Action: You are signed off the topology console and all unsaved changes are lost.

Operator Response: Sign on to the server again.

IHS1011W

Unable to start a Java application.

Class: class

Why: exception

Phase: phase

Explanation: The specified Java application could not be started.

Message Inserts:

class
The application's fully qualified Java class name.
exception
The Java exception that prevented the successful start of the application. If exception is java.lang.NoClassDefFoundError, then the class name that follows was not available at the topology console. The software providing this class may not have been installed at the console or was not included in the CLASSPATH specification when the console was started.
phase
The specific phase in the Java application starting process during which the exception was detected. This value is intended for problem analysis, if necessary.

System Action: The class application is not started. The console continues.

Operator Response: Contact your system programmer if you are unable to resolve the problem.

System Programmer Response: The class value is obtained from the user's command profile. Check the command definition of the selected command.

IHS1018E

Syntax to the NetView for z/OS domain ID is not correct.

Domain ID:"domainID"

Explanation: The NetView domain ID contains invalid syntax. The domain ID must meet the following criteria:

Message Inserts:

domainID
The NetView for z/OS domain ID.

System Action: The console ignores the specified value.

Operator Response: Correct the domain ID and retry.

IHS1021W

The request could not be completed because the topology server was unable to communicate with Tivoli NetView for z/OS.

Explanation: The topology server is unable to communicate with Tivoli NetView for z/OS, or Tivoli NetView for z/OS is experiencing a heavy workload and did not respond to the topology server within a reasonable amount of time.

System Action: The request is ignored.

Operator Response: If the problem persists, contact the system programmer.

System Programmer Response: Ensure that the communication session between Tivoli NetView for z/OS and the topology server is started. If necessary, issue the NETCONV ACTION=START command from Tivoli NetView for z/OS to start the communication session with the topology server. Determine if the Tivoli NetView for z/OS, including Graphic Monitor Facility Host System (GMFHS), is experiencing a heavy workload.

IHS1022W

The Tivoli NetView for z/OS hardware monitor encountered an error while processing the request.

Explanation: Tivoli NetView for z/OS encountered an error while processing a request.

System Action: Data is not sent for the request.

Operator Response: Contact your system programmer.

System Programmer Response: Check the Tivoli NetView for z/OS log for error messages from the DUIFFSCO and BNJDSERV tasks. If you cannot resolve the errors, contact the Tivoli Support Center.

IHS1023W

The Tivoli NetView for z/OS GMFHS encountered an error while processing the request.

Explanation: The graphic monitor facility host subsystem (GMFHS) encountered errors while processing the request.

System Action: Data is not sent for the request.

Operator Response: Contact the system programmer.

System Programmer Response: Locate the error report in the GMFHS error log and have the information available when you contact the Tivoli Support Center.

See the Tivoli NetView for z/OS Diagnosis Guide for additional information.

IHS1024W

The Tivoli NetView for z/OS task DUIFSSCO is not active.

Explanation: You must start the scope checker DUIFSSCO Tivoli NetView for z/OS task before you can issue this command. This task performs scope checking, span checking, and alert history request support for the Tivoli NetView for z/OS graphic monitor facility host subsystem (GMFHS).

System Action: The request is ignored.

Operator Response: Start the DUIFSSCO task in Tivoli NetView for z/OS. If DUIFSSCO remains unavailable, contact your system programmer.

System Programmer Response: Verify that the GMFHS interface to the scope checker is available by issuing the GMFHS STATUS command from the Tivoli NetView operator. See Tivoli NetView for z/OS Command Reference for information on GMFHS operator commands.

IHS1025W

Tivoli NetView for z/OS detected a formatting error in the command sent from the topology server.

Explanation: The workstation submitted a command request the host could not recognize.

System Action: The error is logged in the GMFHS error log.

Operator Response: Contact your system programmer.

System Programmer Response: Find the error report in the GMFHS error log and have the information available when you contact your Tivoli Support Center.

Refer to the Tivoli NetView for z/OS Diagnosis Guide for additional information.

IHS1026W

The request to the Tivoli NetView for z/OS task DUIFSSCO timed out.

Explanation: The request to the Tivoli NetView DUIFSSCO task has timed out.

System Action: The request is not processed.

Operator Response: Retry the request. If the error occurs again, contact your system programmer.

System Programmer Response: Increase the value of LCON-ALERT-CMD-TIMEOUT in DUIGINIT, if necessary. Refer to the Tivoli NetView for z/OS Administration and Security Reference for information.

IHS1027W

The user name and password are not authorized to sign on to Tivoli NetView for z/OS.

Make sure the user name and password are specified correctly.

Explanation: This user name is not authorized to access Tivoli NetView for z/OS for one of the following reasons:

System Action: The request is not completed.

Operator Response: Verify that you typed the user name and password correctly, then try to sign on again.

IHS1028W

An error occurred while querying one or more monitor counts.

monitor-name with arguments "monitor-arguments" on resource-name.

Explanation: The topology server was unable to successfully query the current value for one or more monitors selected with the Monitor Counts function.

Message Inserts: At least one, but up to four, of the following can be displayed in one message:

monitor-name
The name of the failing monitor.
monitor-arguments
The optional argument list that, combined with monitor-name, uniquely identifies the failing monitor.
resource-name
The name of the resource associated with the failing monitor.

System Action: The view is not updated with the current values for the specified monitors. The topology server continues to periodically poll the specified monitors. The frequency with which the server queries the selected monitors is set in the Polling Interval field on the Information page of the Resource Properties notebook.

Operator Response: Do the following:

System Programmer Response: You can find additional messages that describe the exact cause of this error in the ihsmessage.log file in the topology server's LOG directory. Search the ihsmessage.log file for a reference to message IHS2221I that identifies resource-name. Subsequent messages will detail the execution of the Query Task, any response from the Query Task, and the parsing of the Query Task response by the topology server. These messages will provide additional detail about the error.

Depending on the nature of the error, you may need to contact the provider of the instrumentation. For example, if the IHS22xx messages in the ihsmessage.log indicate that the Query Task is returning a response that is not syntactically correct, the provider of the instrumentation for the failing resource will need to correct the Query Task implementation.

IHS1030I

Connecting the Tivoli NetView 3270 Management Console to host.

Please be patient...

Explanation: The Tivoli NetView 3270 Management Console has begun connecting to the Tivoli NetView for z/OS at host.

Message Inserts:

host
The TCP/IP host name and port number of the target Tivoli NetView for z/OS.

IHS1031I

The Tivoli NetView 3270 Management Console failed to initialize.

Host: host

Reason: reason

Data: data

Explanation: An error was detected while the Tivoli NetView 3270 Management Console was initializing or connecting to the target Tivoli NetView for z/OS host at host.

Message Inserts:

host
The TCP/IP host name and port number of the target Tivoli NetView for z/OS.
reason
One of the following failure reasons:

A host name is not defined in the CPE "command string".
The target Tivoli NetView for z/OS TCP/IP host name must be defined in command's "command string". Correct this command's definition.

data is the command's "command string".

The port number is not valid.
If this is a resource independent command, the port number defined in the "command string" is not valid. Correct this command's definition.

If this is a resource dependent command, the port number defined in the SUBORIGIN information of the heartbeat is not valid.

data is the port number that is not valid.

A host name is not defined for this resource.
The target Tivoli NetView for z/OS TCP/IP host name can not be determined from the selected resource's "heartbeat" information.

data is the resource's "heartbeat" ORIGIN information.

A port number is not defined for this resource.
The target Tivoli NetView for z/OS TCP/IP port number can not be determined from the selected resource's "heartbeat" information.

data is the resource's "heartbeat" SUBORIGIN information.

The "home" ID is not valid.
The "home" ID defined for this command is not valid. Correct the value specified in this command's definition.

data is the "home" ID that is not valid.

HACL application class not found.
The HACL application defined for this command was not found. Ensure that the HACL application has been installed on this workstation and that CLASSPATH has been properly configured. If necessary, remove the HACL application specified in this command's definition.

data is the HACL application.

HACL application does not implement the FLB_NVApplInterface interface.
The HACL application defined for this command was found, but does not implement the required Java interface. Correct this command's definition.

data is the HACL application.

Multiple resource selection is not supported.
This command was executed with 2 or more resources selected. Change the "Maximum number of resources" value of this command's definition to one.
Not currently logged on to Tivoli NetView for z/OS.
The console operator is not currently logged onto Tivoli NetView for z/OS. This is a pre-requisite for using this command.
All others
The initialization failure reason provided by the Tivoli NetView 3270 Management Console.
data
Additional reason specific diagnostic data.

System Action: The request to open the Tivoli NetView 3270 Management Console could not be completed.

Operator Response: Contact your system programmer if you are unable to resolve the problem.

System Programmer Response: Refer to the specific reason information for resolution suggestions. If you are unable to resolve the problem, refer to the README file shipped with the Tivoli NetView 3270 Management Console distribution.

IHS1033W

Unable to sign on to Tivoli NetView for z/OS. Null operator IDs are not supported on this system.

Explanation: You did not enter a user name in the Sign On window and one is required for your system.

System Action: The Sign On window displays again.

Operator Response: Enter a valid user name and password.

If you think that you received this message in error, contact your system programmer or the person responsible for security administration.

System Programmer Response: If null operator IDs should be allowed on your system, verify that the NULLGDSOPIDS keyword in DUIFPMEM is set to YES.

IHS1034W

Tivoli NetView for z/OS has not responded to the topology server within the expected time period.

Explanation: The topology server sent a request to Tivoli NetView for z/OS. A response was not received within the expected time period.

This message can occur if requests are temporarily overloading the server or the server is waiting on a response from the host.

System Action: If error occurred while signing on, the Sign On window is displayed again. Otherwise the request is ignored.

Operator Response: Retry the request. If the problem persists, contact your system programmer.

System Programmer Response: Try the following:

IHS1035W

Unable to sign on to Tivoli NetView for z/OS. The operator is not logged on.

Explanation: This operator ID is not logged on Tivoli NetView for z/OS.

System Action: The Sign On window displays again.

Operator Response: Log on to Tivoli NetView for z/OS and try to sign on again.

IHS1036W

The topology server is connected to a Tivoli NetView for z/OS system that does not support networking views.

Explanation: The topology server is connected to a Tivoli NetView for z/OS in which one of the following has occurred:

  1. Tivoli NetView for z/OS is not at the minimum software level required to display networking views for the current level of NMC.
  2. GMFHS is not started.
  3. GMFHS and NetView for z/OS are not in communication. For example, the DOMAIN of the NetView is not specified correctly to GMFHS.

System Action: The request could not be completed.

Operator Response: Contact your system programmer.

System Programmer Response:

  1. Ensure that the Tivoli NetView for z/OS is running at the same or later level than NMC.
  2. Ensure that GMFHS is started.
  3. Ensure that GMFHS contains the DOMAIN name of the NetView for z/OS program, where the NETCONV command was issued.

IHS1037W

NetView for z/OS GMFHS encountered a timeout while processing a topology console request. Retry the request at a later time.

Explanation: GMFHS timed out while processing a request from the topology console. The topology console requests that can time out are:

  1. List Suspended Resources. This request may time out due to a busy RODM.

System Action: The request ends.

Operator Response: Retry the request at a later time. If the problem persists, contact your system programmer.

System Programmer Response:

  1. Check the GMFHS Error Log to verify that the List Suspended Resources request timed out.
  2. Refer to the NetView for z/OS Tuning Guide for information on tuning RODM.
  3. If you cannot resolve the problem by tuning RODM, contact IBM Customer Support.

IHS1040W

An error occurred while accessing TEC.

Error: error

Explanation: An error was detected while trying to access TEC for event services.

Message Inserts:

error
The initial lines of the error that was detected.

System Action: The originating request is ignored.

Operator Response: Contact your system programmer if you are unable to resolve the problem.

System Programmer Response: Typically, error is either a Tivoli platform or TEC services message. Ensure that the topology server has adequate authorization to access TEC. The server message log may contain additional information.