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Updating support information

Information centers typically include one or more support information plug-ins. These plug-ins add IBM technotes and other support documents to the information center. The following steps describe how to update your support information plug-ins:

  1. Go to the IBM Software Support Web site (www.ibm.com/software/support).
  2. Under Products A - Z, select your product name. This opens a product-specific support site.
  3. Under Search support for this product, type the keyword phrase: com.ibm.support. Click the Download check box, and click Submit.
  4. Check the search results for updates to support information plug-ins. All support information plug-ins follow the naming convention, "com.ibm.support.product.doc." If an update is available, select it from the list and view the download instructions.
  5. Save the attached zip file to a temporary location on your hard drive.
  6. Unzip the downloaded file, making sure that you retain the subfolders.
  7. From the location where you unzipped the file, copy the support information plug-in folder to your Eclipse plug-ins folder. For example, if your IBM software product is installed at c:\IBM\WebSphere\, copy the updated plug-in folder (com.ibm.support.product.doc) to c:\IBM\WebSphere\eclipse\plugins.
  8. To see the updated support information, start the information center (or shut it down and restart it), and expand the Support information node in the navigation tree.

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