Readme file for: IBM® Maximo® Spatial Asset Management Version 7 Release 1 Modification 1 Fix Pack 1 IBM Corporation 05 March 2010 © Copyright International Business Machines Corporation 2010. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. ====================================================== Table of Contents ====================================================== 1. Introduction 2. Contents 3. Installation information 4. Resolved issues 5. Contacting IBM Support 6. Notices ====================================================== 1. Introduction ====================================================== The purpose of this fix pack is to support ESRI ArcGIS Server 9.3.1 Service Pack 1. This readme document provides information about the version 7.1.1.1 fix pack release for IBM® Maximo® Spatial Asset Management. This readme document describes the contents of this fix pack and provides installation instructions. ====================================================== 2. Contents ====================================================== The following items are included: 1) Spatial7111Fixpack.zip ---------------------- This zip package contains the 7.1.1.1 fix pack for Maximo Spatial Asset Management. ====================================================== 3. Installation information ====================================================== Overview: To apply the fix pack, complete these tasks: 1 Check that the pre-installation requirements are met. 2 Install the fix pack. 3 Rebuild the EAR files. 4 Restart the application server and deploy the EAR files. ----------------------------------------- 1) Checking pre-installation requirements Before you install this fix pack, check the following requirements: - You have system administrator rights and privileges. - IBM Maximo Asset Management 7.1 is installed and base services 7.1.1.6 fix pack is installed. - IBM Maximo Spatial Asset Management 7.1.1 is installed. - ESRI ArcGIS Server 9.3.1 SP1 Advanced Enterprise, or Standard Enterprise is installed. - ESRI ArcSDE 9.3.1 SP1 (packaged with ArcGIS Server 9.3.1 SP1) is installed. - All users are logged off Maximo. - All Maximo application servers and services are stopped. - No other programs are open. - The entire directory where Maximo is installed is backed up. - The Maximo database is backed up. - The Maximo help system is backed up. The help system is located in \\applications\maximohelp\helpweb\webmodule\en. -------------------------- 2) Installing the fix pack Procedure: 1. Download the Spatial7111Fixpack.zip file, into a temporary directory on the administrative system. For example, C:\temp. 2. Using Windows Explorer, go to the directory where your solutionInstallerGUI.bat file is located (for example, home dir\SMP\bin). 3. Double-click the solutionInstallerGUI.bat file in your drive folder. The IBM Tivoli Base Services window opens. 4. Select a language for your installation and click "OK". 5 From the Process Solution Installer Introduction panel, click "Next". 6. From the Choose PSI Package panel, click "Choose", navigate to the Spatial7111Fixpack.zip file (for example, C:\temp\Spatial7111Fixpack.zip), select it, click "Open" and click "Next". Once a package has been selected and opened, the process solution installer performs a series of validation checks to verify that the package that you selected is valid. The system is checked to ensure that the package has not already been deployed, or, if the package is intended as an upgrade, the system is checked to ensure the base package has already been installed. 7. From the Package Validation Results panel, review and verify the information displayed, and click "Next". 8. Select the "I accept the terms in the license agreement" option and click "Next". The Add Features screen opens. 9. If you plan to install the product in a language other than English, select the "IBM Maximo Spatial Asset Management Language Support Feature" checkbox and click "Next". Otherwise, leave the checkbox cleared and click "Next". 10. If you installed your adapter on BEA WebLogic Server or you have not used the Middleware installer, skip to step 13. 11. From the Middleware Login Information panel, enter the credentials for which you are being prompted, and click "Next". The contents of this panel are constructed dynamically, and depend on the type of package that you are installing. Once you have entered the requested user IDs and passwords, the process solution installation wizard validates the credentials by connecting to the middleware servers using the supplied credentials. 12. After the credentials have been verified, a package options panel is displayed and details the deployment options that the package supports. The "Defer Maximo Application Redeployment" and the "Defer the Update of the Maximo Database" checkboxes are cleared by default. Accept these values by clicking "Next". The process solution installer performs a system check to ensure that all system requirements necessary for the package to be installed are present. Click "Next" to advance. 13. From the Pre-Install Summary panel, review and verify the information displayed, and click "Next". The process solution installer begins the installation process. You can view the progress on the screen. When the installation is complete, the Package Successfully Deployed panel opens. If the installation fails, a message displays the step that failed. Do not proceed to the next step until you have resolved the error and the package has been installed successfully. 14. From the Package Successfully Deployed panel, click "Next". 15. From the Install Another Package panel, leave the "Install Another Package" check box cleared and click “Done” to exit the wizard. 16. Rebuild and redeploy the Maximo EAR file. -------------------------- 3) Rebuilding the EAR files Ensure that the maximo.properties file is up-to-date, then rebuild the maximo.ear file and the maximohelp.ear file. For more information about building EAR files, see the IBM Maximo Spatial Asset Management Installation Guide at http://publib.boulder.ibm.com/infocenter/tivihelp/v3r1/topic/com.ibm.spl.doc_7.1.1/pdfs/spl711_install_guide.pdf. ---------------------------------------------------------------- 4) Restarting the application server and deploying the EAR files You must redeploy your EAR files and then restart the Maximo application server to apply the fix pack changes. For information about deploying EAR files, see the IBM Maximo Spatial Asset Management Installation Guide. ====================================================== 4. Resolved issues ====================================================== There are no customer reported issues. ====================================================== 5. Contacting IBM Support ====================================================== IBM Software Support provides assistance with product defects. Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM. For information about the types of maintenance contracts available, see "Enhanced Support," in the Software Support Handbook at http://techsupport.services.ibm.com/guides/services.html. To contact IBM Software Support with a problem: 1. Define the problem, gather background information, and determine the severity of the problem. For help, see "Contacting IBM" in the Software Support Handbook at http://techsupport.services.ibm.com/guides/beforecontacting.html. 2. Gather diagnostic information. 3. Submit your problem to IBM Software Support in one of the following ways: - Online: Report the problem on the IBM Software Support site: http://www.ibm.com/software/support/probsub.html. - By telephone: For the telephone number to call in your country, go to the Contacts page of the Software Support Handbook: http://techsupport.services.ibm.com/guides/contacts.html. If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the IBM Support web site daily, so that other users who experience the same problem can benefit from the same resolution. ====================================================================== 6. 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