Reassign a Workflow Task

Under most circumstances, a Workflow-enabled record will follow one of the paths defined by a process. Sometimes a situation will arise that requires an action not anticipated during the process design. You may need additional information or something might change that effects the logical flow of a record.

Click the Route icon, and select Reassign. This option lets you reassign your assignment to another user. This person can route the record along the Workflow process.