You use the Classification Search dialog box to search for a solution record by classification. You can select a solution and copy it to the record. This dialog box is available in more than one application.
For more information about classifications, refer to Classifications help.
To search for a solution by classification:
To access the Classification Search dialog box from the Solution field, click Detail Menu > Classification.
In the Search Classifications dialog box, click on a classification level. In the Solutions table window, the system displays all solutions at and below the selected classification level.
To select a solution and return to the record, click on the row in the Solutions table window.
Tips:
To display a classification
level's children, click the button next to the classification.
Collapse the row by clicking
.
If a node has a , it is the lowest level in that classification hierarchy.
Refine the list of solutions by using the Filter fields in the Solutions table window.