View Actual CI Details

You use the View Actual CI Details dialog box to view information about an actual configuration item (actual CI).

You typically access this dialog box from the Detail menu in a CI field. If the configuration item (CI) is linked to an actual CI, this dialog box allows you to view information about the actual CI. You can access this dialog box from more than one application.

To view actual CI details:

  1. In a CI field with this option, click Detail Menu > View Actual CI Details. The View Actual CI Details dialog box opens.

  2. View information as needed. You can view the classification, GUID, and last scan date of an actual CI, as well as the attributes associated with the actual CI.

  3. Click OK to return to the current record.

This dialog box is for viewing only. You cannot edit or retrieve actual CI data.