Use the Repeat Repairs dialog box to view repeat repairs to the asset on the current work order. You can review the repeat repairs to an asset to help you determine the following information about an asset and the repair:
the true source of a problem
the correct repair procedure
who should pay for the repair
potential operator abuse
A repeat repair is a previous work order on the same asset that has the same or a similar component code and position code as the current work order.
Your system administrator uses the Organizations (Tr) application to specify whether the component code on previous work orders must exactly match the code on the current work order. If an exact match is not necessary, the system administrator specifies how many component code characters must match for the dialog box to display the work order.
History work orders are selected based on the asset identifier, the component code, and, if applicable, the position code.
These elements are matched from the current work order, tasks, planned labor, planned materials, planned services, and planned repair orders: |
With these elements from history work orders, tasks, actual labor, actual materials, actual services, and actual repair orders: |
asset |
asset |
component code |
component code |
position code |
position code |
Your system administrator can specify that the Repeat Repairs dialog box should open when you approve a work order.
You also can display the Repeat Repairs dialog box manually.
Open Work Order Tracking (Tr), Quick Reporting (Tr), or Mechanic's Clipboard (Tr).
Display a work order or create one.
If necessary, specify an asset in the Asset field.
If necessary, specify a code in the Component Code field.
If applicable, specify a code in the Position Code field.
If necessary, approve the work order. If the applicable Organizations (Tr) setting is selected, the Repeat Repairs dialog box is displayed.
To manually display
the Repeat Repairs dialog box, click View Repeat Repairs . Or choose View > Repeat
Repairs from the Select Action menu.
The Repeat Repairs dialog box opens. (If no work orders for the asset qualify as repeat repairs, you are notified that no repeat repairs were found.)
The Work Orders table window lists repeat repairs. The Tasks table window lists the tasks for the highlighted work order.
Click View Details
for a work order row to display work order detail information.
Click View Actuals
Details to view the Actuals
Details dialog box.
Click View Details
for a task to display task detail information.
Click OK to close the Repeat Repairs dialog box.