Use the Select Failure Codes dialog box to add a problem, cause, and remedy to a work order. If the Failure Class field on the record is empty, you can also use this dialog box to select a failure class.
In the Select Failure Codes dialog box, perform either of the following actions:
If the record does not have a failure class, failure classes are displayed. Select a failure class and click Select to display a list of associated problems. Select a problem from the list and click Select to display a list of associated causes.
If the record has a failure class, problems associated with that failure class are displayed. Select a problem from the list and click Select to display a list of associated causes.
Select a cause and click Select to display a list of associated remedies.
Select a remedy and click Select to close the dialog box and return to the record.
If you want to select a value and return to the record without completing the failure reporting, choose Select and Return.