A work order's status indicates where the work order is in its life cycle. (The term "work order" can refer to a work order, management of change, management of change request, change, release, or activity record.) If you change the status of a work order that has child work orders with their Inherit Status Changes? check box selected, the system also applies the status change to the child work orders, if appropriate. For more information about statuses, see Work Order Statuses.
To view information about previous status changes, use the View > History option from the Select Action menu.
On the List tab, filter the list to display the records whose statuses you want to change.
Select the Select Records check box at the bottom of the List tab. Note: You may need to narrow your result set before you can select records.
Select the check box for each record whose status you want to change. If you want to select all of the records in the list, select the Select All Records check box in the title row of the Work Orders table window.
From the Select Action menu, select Change Status to open the Change Status dialog box.
In the New Status field, select a value from the drop-down list.
If appropriate, modify the date in the Status Date field, and enter a note about the change in the Memo field.
To change the status, click OK.
To return to the record without changing the status, click Cancel.