You use the Select Price Schedule dialog box to select a price schedule from the Select / Deselect Price Schedule dialog box. To open the Select Price Schedule dialog box, click Detail Menu > Select Value on the Price Schedule field of the Select / Deselect Price Schedule dialog box.
Both dialog boxes are in the following applications:
Tickets—Service Requests (SP), Incidents (SP), and Problems (SP)
Work Orders—Work Order Tracking (SP), Activities (SP), Changes (SP), and Releases (SP)
Sales Orders—Sales Orders (SP)
On the Price Schedule field of the Select / Deselect Price Schedule dialog box, click Detail Menu > Select Value.
In the Select Price Schedule dialog box, select one of the following options:
Select the Show Filtered Agreement Price Schedules for this Customer radio button to display all matching price schedules for this customer and type of record and to not use the Ranking field as a criterion.
Select the Show All Agreement Price Schedules for this Customer radio button to display all price schedules for this customer and this type of record. Types of records are service requests, incidents, work orders, and so on.
Click Refresh to display the list of price schedules.
In the Price Schedules table, select a price schedule. The identifier is displayed in the Price Schedule field of the Select / Deselect Price Schedules dialog box.
Use the Select / Deselect dialog box to complete the task.