When you want to remove a customer association from multiple records, you can save time by removing the associations in one task. You can remove multiple customer associations in several applications.
Remove the associations in the application specific to the type of association that you want to remove. For example, if you want to remove customer associations from multiple locations, use the Locations (SP) application.
Restriction: When you remove multiple associations from a customer, you cannot remove a primary customer association when the record has more than one customer associated with it.
Create a set of records to remove a customer association from:
Select Advanced Search > More Search Fields to create a set of records.
Use the List tab to search for records that meet your criteria:
Select the Select Records check box.
Select each record that you want to associate with a customer.
From the Select Action menu, select Associate Customers.
In the Action field, select Remove.
Specify a customer.
Click OK.