Report Downtime

You use the Report Downtime dialog box to perform the following actions:

To change the status of the asset:

  1. Display the record with the asset for which you want to report downtime.

  2. From the Select Action menu, select Report Downtime to open the Report Downtime dialog box. The Asset Up? field indicates whether the asset is operating (Y) or not operating (N).

  1. To change the asset's status, in the Downtime Report section, select the Change Status option.

  2. In the Status Date field, the system date is displayed. You can edit the date if necessary.

  3. To enter a reason for the status change, in the Downtime Code field, click Select Value to select a code.

  4. In the Downtime Type section, select either of the following options:

  5. If the status change occurs when the asset is normally in use, select Operational.

  6. If the status change occurs when the asset is normally not in use, select Non-operational.

  1. Click OK.

To report asset downtime:

  1. Display the record with the asset for which you want to report downtime.

  2. From the Select Action menu, select Report Downtime to open the Report Downtime dialog box.

  1. To report downtime, in the Downtime Report section, select the Report Downtime option.

  2. In the Report Downtime section, you can enter the date the downtime began in the Start Date field, or select one of the following options in the Start Date Default section:

  1. Enter a date the downtime ended or will end in the End Date field.

  2. In the Hours field, the system calculates the total downtime hours based upon the Start Date and End Date. This calculation considers the asset's calendar and the elapsed time between the start and end of downtime.

  3. To enter a code to describe the downtime, in the Downtime Code field, click Select Value to select a code.

  4. In the Downtime Type section, select either of the following options:

Note: An asset may incur both operational and non-operational downtime. You can create multiple downtime reports on a single work order.

  1. Click OK to report the downtime and return to the record. or click Cancel to close the dialog box without reporting downtime.