Take Ownership

You use the Take Ownership action when you want to be the one administratively responsible for the record. When you use the Take Ownership action from the Select Action menu, your log in name becomes the owner of the record. You can take ownership of a record until its status is CLOSE.

To view the ownership history of a record, select View History from the Select Action menu.

To take ownership:

  1. Display the record you want to own.

  2. From the Select Action menu, select Take Ownership. The system populates the Owner field with your user ID.

  3. Click Save .

See Also

Select an Owner