Work Order Statuses

Every work order in the system has a status value that indicates its position in the work order processing cycle. (The term "work order" can refer to a work order, management of change, management of change request, change, release, or activity record.) Work orders may be created with different statuses depending on which application you use to create or generate them. You might need security authorization to select each status option.

You use the Change Status option from the Select Action menu to change the current status of one or more records. You can "skip over" some statuses when you select advanced statuses, such as  in the processing cycle.

To view previous status changes for a work order, select View > History from the Select Action menu.

Work Orders can have any of the following statuses:

See Also

Change Work Order Status