Create a File Attachment

The Create a File Attachment dialog box lets you attach a document to your service request. You can attach a file in the Create Service Request and the View Service Requests applications.

Note: The maximum file size is defined by your system administrator.

To create a file attachment:

  1. Create or view the service request to which you want to attach a file.

  2. In the Attachments section, click Attach File. The system displays the Create a File Attachment dialog box.

  3. In the Name field, enter a name for the file. Optionally enter a description for the file in the next text field.

  4. In the Specify a file: field, enter the path to the file or click Browse... and select a file.

  5. Click OK to create the attachment and close the dialog box.

See Also

Create a WWW Attachment