You report failure data for assets and locations on their work orders. Failure data must belong to one or more failure hierarchies, which you create in the Failure Codes application. The failure hierarchy is identified by its top-level failure code, called a failure class. When you report failures, you use the failure hierarchies created in the Failure Codes application.
A failure hierarchy is an organized set of data on problems, causes, and remedies related to assets and locations. Note: Your system administrator may have set up failure hierarchies with other terms or values in your implementation of the system. If the asset or location on a work order is associated with a failure class, its failure class is displayed in the Failure Class field by default. If the work asset does not have an associated failure class, you can enter or select a value in the Failure Class field. You use the Assets and Locations applications to associate assets and locations with failure classes.
Finally, you can conduct failure analyses to review histories of assets and location failures over time. Look for issues such as breakdown trends or mean time between failures on printed reports. You can correlate this failure information with other data such as preventive maintenance (PM) schedules to develop ways to reduce or limit equipment and location failures in the future.