Bulletin Board

You can use the Bulletin Board dialog box to view Bulletin Board messages.

Located in the Navigation bar of all applications, there is an icon named Bulletins that indicates whether you have unread Bulletin Board messages. The icon uses a numerical value to indicate the number of bulletin board messages that you can view. The icon also changes from red to green when a new message is posted.

- Enter Y in the Viewed? field to see previously viewed Bulletin Board messages.

- Leave the Viewed? field blank to see all messages (previously viewed and unread Bulletin Board messages).

The messages are displayed in a list, with the most recent message appearing at the top of the list. Each message displays the date and time when the message was posted to the Bulletin Board.

You can use the Bulletin Board application to create and post messages related to critical problems and incidents and to broadcast company-wide information. Creating and posting messages on the Bulletin Board minimizes the creation and duplication of tickets. Only users granted access to the Bulletin Board application can create and post messages.

You can view only those Bulletin Board messages for which you have been selected as an audience. If the composer of the message has not selected a specific audience, any user who logs into the system can view the message.

To view a Bulletin Board message:

  1. In the Bulletin Board dialog box, click a message to display the details of the message.

  2. Click the message again to collapse the detailed view of the message.

  3. Click OK to close the Bulletin Board dialog box.