====================================================================== Readme file for: IBM Maximo Oil and Gas Version 6 Release 3 IBM Corporation 12 December 2008 © Copyright International Business Machines Corporation 2008. All rights reserved. US Oil and Gas Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. ====================================================================== Contents - About this fix pack - Installation information - Contacting IBM Support - Notices and trademarks ====================================================================== About this fix pack IBM® Maximo® Oil and Gas 6.3 is supported on a Maximo 6.2.2 base platform. This update is a pre-requisite for Maximo Oil and Gas customers wishing to upgrade to Maximo for Oil and Gas 7.1. ====================================================================== Installation information Update process: --------------- To apply the fix pack, complete these tasks: 1 Check that pre-installation requirements are met. 2 Install the fix pack. Pre-installation requirements: ------------------------------ Before you install this fix pack, check the following requirements: - You have system administrator rights and privileges. - IBM Maximo 6.2.2 and IBM Maximo Oil and Gas 6.3 are installed. - All users are logged off Maximo. - All Maximo application servers and services are stopped. - No other programs are open. - The entire directory where Maximo is installed is backed up. - The Maximo database is backed up. - The Maximo help system is backed up. The help system is located in \\applications\maximohelp\helpweb\webmodule\en. Installing the fix pack: ------------------------ To install the fix pack, run the update.exe file from the maximoInstallDir\PowerUpdateClientOil and Gas directory of your administrative workstation, where maximoInstallDir is the directory in which Maximo is installed. Follow the steps in the update program to download and install the required files. If you cannot run the update.exe file because of a network or security policy, download and run the update file directly from the IBM Maximo Oil and Gas product support page: http://www-01.ibm.com/software/sysmgmt/products/support/IBMMaximoforOilandGas.html Rebuilding the EAR files: ------------------------- Ensure that the maximo.properties file is up-to-date, then rebuild the maximo.ear file and the maximohelp.ear file. For more information about building EAR files, see the IBM Maximo Installation Guide. Restarting the application server and deploying the EAR files: -------------------------------------------------------------- You must restart the Maximo application server and redeploy your EAR files to apply the fix pack changes. For information about deploying EAR files, see the IBM Maximo Installation Guide. ====================================================================== Contacting IBM Support IBM Software Support provides assistance with product defects. Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM. For information about the types of maintenance contracts available, see "Enhanced Support," in the Software Support Handbook at http://techsupport.services.ibm.com/guides/services.html. Complete the following steps to contact IBM Software Support with a problem: 1 Define the problem, gather background information, and determine the severity of the problem. For help, see "Contacting IBM" in the Software Support Handbook at http://techsupport.services.ibm.com/guides/beforecontacting.html. 2 Gather diagnostic information. 3 Submit your problem to IBM Software Support in one of the following ways: - Online: Report the problem on the IBM Software Support site: http://www.ibm.com/software/support/probsub.html. - By telephone: For the telephone number to call in your country, go to the Contacts page of the Software Support Handbook: http://techsupport.services.ibm.com/guides/contacts.html. If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the IBM Support web site daily, so that other users who experience the same problem can benefit from the same resolution. ====================================================================== Notices and trademarks Third-Party Technology: Certain IBM Maximo products contain technology provided under license from third parties, as noted below. All Products: - Portions © 1996-2003 Visual Mining, Inc. Visual Mining™ NetCharts Server provided by Visual Mining, Inc. IBM Maximo: - Portions © 1995-2004 Actuate Corporation. - Portions © 2005 BEA Systems, Inc. BEA WebLogic Server® provided by BEA Systems, Inc. - Portions © 1996-2005, i-net software GmbH. J-Integra for COM® v2.4. © 2004 Intrinsyc Software International, Inc. - Sentry Spelling-Checker Engine © 2000 Wintertree Software, Inc. IBM Maximo Discovery: - MSDE Copyright © Microsoft® Corporation. - Portions © 1998-2005 Centennial Software Limited. IBM Maximo Asset Navigator: - Portions © 1993-2002 Snowbound™ Software Corporation. RasterMaster™ Raster imaging technology provided by Snowbound Software Corporation. IBM Maximo Mobile: - Portions © 2005 DataMirror, Inc. - Portions © 2000-2005 Zaval Creative Engineering Group. IBM Maximo Mobile SE: - Portions © 1996-2005 Syclo, LLC. Open Source: IBM Maximo contains computer software obtained from the public domain, known as "Open Source" ownership of which is attributed as follows: Portions © 2002, Steve Souza (admin@jamonapi.com). Portions © 2000-2004, Jason Hunter & Brett McLaughlin. Portions © 2004-2005, The Apache Software Foundation (http://www.apache.org/). This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. 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