A graphical view of the key decision factors for a determination is provided via the 'Graphical View' tab, for a case on a product which has key decision factors enabled.
A mixture of different types of event are displayed:
- Case events, which are automatically generated by the Engine - e.g. "Case Started";
- Eligibility/Entitlement events, which are automatically generated by the Engine - e.g. "Eligible $150 Weekly", "Not Eligible";
- Custom events specific to this product, for changes in a data value, e.g. "Total Income $50.00 Weekly", "Total Income $60.00 Weekly"; and
- Custom events specific to this product, for important events, e.g. "Client Turned 65: James Smith turned 65 and is no longer eligible.".
The events are displayed with earlier dates on the left and later dates to the right. A filter is provided to allow the user to restrict the events displayed to those of a particular type or to narrow the date range.