User Machine Configuration

On first use of a new version of the integration applet the user will be presented with a popup dialog window to confirm if the code from publisher "IBM Corporation" should be allowed to run. The checkbox "Always trust the content from this publisher" should be selected and dialog confirmed, which will ensure the widget executes successfully and the prompt is not displayed again on subsequent uses. New versions of the widget will be downloaded to the user's machine automatically when the Cúram application is upgraded to a new version.

When a user attempts to edit a Word document, execution of the integration applet may be blocked depending on security settings of the Java browser plugin on that particular machine. This causes the editing session to fail. If you experience this kind of issues issues, please check the following:

• Microsoft Word 2002 or higher should be installed on the user's machine.
• Word installation should be working as expected on the user's machine when started manually.
• The Web browser Popup blocker feature on the user's machine should be disabled.
• For supported browsers other than Internet Explorer if you are getting a message about the missing Java plugin even though it is installed on the machine, verify the following option is enabled:Control Panel -> Java -> Advanced -> Default Java for browsers-> Mozilla family
• Generally if you are getting message about the missing Java plugin even though it is installed on the machine, check if a slide-down message is displayed in the small popup window that opens when you attempt to edit a Word document. If so, then confirm that you want to always run code from this publisher and reload the application in the browser.

Note to users of Windows 7 or higher: Word integration is currently only supported for non-Administrator users. You may experience issues if the user is logged into Windows as Administrator or if Internet Explorer is started in administration mode.

If you are using this feature in an environment supporting the TLS v1.2 protocol you will need to utilize an operating system, browser, and JDK environment with compatible support for the client, in conjunction with the application being hosted on a compliant server (e.g. WebSphere configured for SP800-131a). The specific steps for configuring the client environment are dependent on the operating system, browser, and JDK you are using, but all must support TLS v1.2. Assuming a TLS v1.2-configured server environment and all the required software that supports TLS v1.2 is installed on the client, you must configure the browser to use the appropriate JDK and to utilize the TLS v1.2 protocol.