The following is a summary of the main concepts covered in this guide:
- The goal of social enterprise collaboration is to help clients
and families in need. This goal is based on the premise that real
solutions for families are more likely to be achieved through the
collaborative efforts of agencies, skills professionals, and the
clients themselves.
- Multidisciplinary teams are made up of skilled and concerned
individuals who are prepared to work together to help clients and
families. These teams can be predefined, where the same team members
can work with multiple families, or they can be defined for a specific
family, including teachers and members of the family community.
- Social enterprise folders and the citizen context viewer provide
central hubs for helping clients and families in a collaborative way.
The social enterprise folder brings cases and clients together, uses
CPI to access information across systems, and provides
multidisciplinary teams with a forum to work together. The citizen
context viewer provides a summary of important client
information.
- Collaborative outcome plans and investigations allow
multidisciplinary teams to provide input on outcome plans and
investigations for which they have been assigned. Configured sharing
options allows relevant information to be displayed to
multidisciplinary team members in the MDT Portal.
- Key to social enterprise collaboration is the ability for
agencies and multidisciplinary teams to share information. The Cúram
Case and Participant Index makes available client and case information
across systems, thus opening up communication channels.