Participant Evidence

Participant evidence that is captured in the participant manager can also be used as case evidence for any cases of which the participant is a member. For example, a person's contact information, education details, and medical history can be added to one of the person's cases and used to determine eligibility.

One of the benefits of using participant evidence is that the information will not differ across cases. As the participant's details change over time, these changes can be recorded and applied to the participant record and will automatically be reflected in any cases or product deliveries of which the participant is a member, eliminating the need to capture the same evidence for each product the participant is applying for. This can be configured from the administration application for each participant evidence type.

For participant data captured as evidence in the participant manager, a history of changes is kept. Each change to the record is recorded as an entry in the history of that evidence record. This allows caseworkers to see at a glance when and how the record was modified, and to see a list of all changes that have been made.