Contact Service

This is an inbound web service invoked by remote systems on Universal Access. This service is used to update a register of case worker contact details relating to a remote system. The schema for the payload of web service requests of this type can be found in <CURAM_DIR>\EJBServer\components\WorkspaceServices\webservices\ExternalContact.xsd. A sample SOAP request for this web service is published in Appendix A.

A contact web service request contains the following information:

• sourceSystem – The name of the remote system sending the request. Must match the name of a remote system configured in the system.
• contactReference – A reference for the contact, unique within the source remote system.
• fullName – The full name of the case worker.
• phoneNumber – The phone number of the case worker. Optional.
• mobilePhoneNumber – The mobile/cell phone number of the case worker. Optional.
• faxNumber – The fax number for the case worker. Optional.
• email – The email address of the case worker. Optional.

If a request is received with the same source system and contact reference as a pre-existing entry then the information in the newer request supersedes the pre-existing information.