The Citizen Account is a facility within Universal Access that allows a linked UA user to login to a secure area where they can screen and apply for programs. The citizen can also view information relevant to them, including individually tailored messages, system-wide announcements, updates on their payments, contact information for agency staff and Outreach campaigns that may be relevant to them. Citizen Account also provides a framework for customers to build their own citizen account pages or override the existing pages.
Please refer to the Cúram Universal Access Guide for a full description of all the functionality offered out of the box, and more information on linked UA users.