Cúram Service Planning can be applied to any of the industry segments within the SEM model. Social Enterprise agencies within these segments provide a diverse array of benefits and services to their clients from insurance/contribution based products to child support and medical assistance. As a result of this diversity the goals of service plans delivered by these agencies, and therefore the plan items used to achieve these goals, also vary greatly. To accommodate this Cúram Service Planning includes a framework that allows a customer to develop plan items to meet their specific requirements and to incorporate these seamlessly into a Service Plan.